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Latest Fixes and Compensation

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Recent Fixes
[p]Hey Anglers,[/p][p]As you may know, we've rolled out a series of hotfixes over the past few days. While we didn’t post an announcement for each one, here’s a quick summary on the fixes of the last two days:[/p]
  1. [p]Resolved multiple crash and freeze issues — and we’re happy to hear from many of you that the fixes are working![/p]
  2. [p]Fixed an issue where Saltwater Poppers incorrectly had durability — they now behave like all other lures and no longer wear out.[/p]
  3. [p]Corrected a rendering issue with ocean dynamic water in high quality on macOS.[/p]
  4. [p]We're still working on the black screen issue in Photo Mode and the one where large fish can get stuck during the final few meters of reeling. We’ve made good progress and expect to have those resolved soon.[/p]
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Compensations
[p]We truly appreciate your patience and support during this time. Now that the system has stabilized, we want to offer a token of thanks to our amazing community with the following compensations:
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  1. [p]Players who purchased Chamaeleon Cruiser Pack or Atoll Scout Pack in the period from the release on June 18th until the crashes were fixed on June 24, will receive additional 7 days of pond pass to Noomaa Kuda Atholhu, Maldives, Advanced License and Premium.[/p]
  2. [p]Players, who had any other packs with Premium or Premium account itself during this period, will receive additional 3 days of Premium. They will be added automatically when you log in from Friday, June 27 at 00:00 AM UTC until Monday, June 30 at 00:00 AM UTC.[/p]
  3. [p]All the other players, including those from the second group will receive 24 hours of pond pass to Noomaa Kuda Atholhu, Maldives, Advanced License and 44 000 credits for their trip to the location, - available to claim by logging in between Friday, June 27 at 00:00 AM UTC and Monday, June 30 at 00:00 AM UTC.[/p][p][/p]
[h3]Please, be aware that you need to log into the game during this weekend period to receive your access to Maldives![/h3][p][/p][p]We’re incredibly grateful for your continued support, especially to those who purchase DLC packs right after major releases — even knowing there might be early issues. Your trust means the world to us, and none of this would be possible without you.[/p][p]Wishing you a fantastic weekend — and don’t forget, the Ocean Drops Campaign is still live! Be sure to grab those extra lures, baits, credits, and Baitcoins for your next fishing adventure in the Maldives.[/p][p]See you on the crystal-clear waters of Noomaa Kuda Atholhu.[/p][p][/p][p]Tight lines![/p][p][/p][p][/p][p][/p][p]_______________________________________________________________[/p][p]Follow us on social media to stay tuned and be in touch with our lovely community:[/p][p]Discord[/p][p]Facebook Group
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Ocean Drops Campaign

[p][/p][p]Hey Anglers, [/p][p]We’ve got a little treat for you! A new Twitch Drops Campaign is live — launched just yesterday! [/p][p]Here’s what you can earn just by watching your favorite Fishing Planet streamers: [/p][h3]Watching for 60 minutes:[/h3][p]5 Japanese Anchovies, 5 Japanese Jack Mackerels, 10 Large fish Strips, a Bucktail 14g, #3/0 plus 3000 credits and 1 Baitcoin. [/p][h3]Watching for 90 minutes: [/h3][p]10 Japanese Spiny Lobsters, 10 Japanese Flying Squids, 5 Gutted Fish, a Mini Pilker 35 g, #3/0 plus 6000 credits and 2 Baitcoins. [/p][h3]Watching for 150 minutes:[/h3][p]A Trolling Octopus 43 g, #4/0, a Squid Chain 15 cm, a Single Hook Pilker 60 g, #4/0, a Plug 75 g, #6/0, plus a Navigation Buoy, 10000 credits and 3 Baitcoins! It’s the perfect chance to gear up for ocean fishing and grab some extra cash for your next trip. [/p][p]Drops are available until July 7, 9:59 AM UTC — don’t miss out! Check out our Step-by-Step Instruction on how to connect your account and start earning the rewards![/p][p]Tight lines![/p][p][/p][p][/p][p][/p][hr][/hr][p][/p][p]Follow us on social media to stay tuned and be in touch with our lovely community:[/p][p]Discord[/p][p]Facebook Group[/p]

Hotfix Patch - Version 5.016

[p][/p][p]Hey Anglers, [/p][p][/p][p]We’ve released a new Hotfix Patch to address crashes and freezes some of you experienced after the Maldives Update. More fixes are on the way in the coming days, but here’s what’s included in this patch: [/p]
  1. [p]Fixed a temporary freeze on the loading screen when an “app not responding” error appeared,[/p]
  2. [p]Resolved an issue where the game would become unresponsive when switching categories in the Menu or Inventory,[/p]
  3. [p]Fixed a crash/freeze when Global Chat was open while on a waterway,[/p]
  4. [p]Additional improvements to overall game stability and performance,[/p]
[p]We hope this patch helps improve your gameplay experience. Please try playing and let us know if these fixes work for you—we really look forward to your feedback. We're also actively investigating a critical issue with black screens appearing when entering Photo Mode. [/p][p]If this happens to you, here’s how you can help: [/p]
  1. [p]After the issue occurs, close the game.,[/p]
  2. [p]Go to the Fishing Planet folder that can be found here: log%USERPROFILE%\\AppData\\LocalLow\\Fishing Planet LLC\\FishingPlanet and find the two Player log files.[/p]
  3. [p]Send both files to [email protected] with a short note mentioning it was the black screen bug and the fish you had just caught before it happened.,[/p][p][/p]
[p]Thank you all for your continued support and patience. [/p][p]Tight Lines![/p][p][/p][p]_______________________________________________________________ [/p][p]Follow us on social media to stay tuned and be in touch with our lovely community: [/p][p]Discord [/p][p]Facebook Group[/p]

Post-Release Fixes and Compensation

[p][/p][p]Hey Anglers,[/p][p]Here’s a quick update on the post-release fixes.[/p][p]We’re aware of some crash and freezing issues and are actively working on fixes. A new update is rolling out at this very moment to improve game stability. To avoid interruptions in your game play, we’re updating servers one by one, as many players are online. A few more updates will follow in the coming days, and we’ll keep you posted.[/p][p]While it might seem like everyone is reporting issues, our data shows that most players are playing smoothly. Still, every affected player matters to us. The crashes vary in cause, and limited diagnostic info from users makes it harder to resolve quickly—but we’re on it.[/p][p]We’re also considering compensation options for those who made in-game purchases during this period. First, we want to make sure the game is fully stable—then we’ll take care of compensation. Rest assured that your experience and satisfaction are our top priority. We’ll share details about compensation after the fixes are in place.[/p][p]Regarding another reported issue—reeling in big fish (500+ kg) on the new map—some of you noticed that they get stuck in the last few meters. Our investigation showed that this isn’t a bug but a physics-based interaction. To land the fish, use a wider pull & reel motion, lifting the rod higher—just like you would in real life when pulling a very big fish onto the boat. That triggers the gaff animation and gets the fish onboard.[/p][p]Thanks again for your patience and support. We’re working hard to make sure you can enjoy the game without disruptions—and we truly appreciate the trust you place in us. [/p][p]Tight lines![/p][p][/p]

Bug Fix Patch Note - Version 5.014

[p][/p][h3]Dear Anglers,[/h3][p]Last night we urgently released a hot fix patch to address some of the most common issues that occurred after the Maldives Update. [/p][h3]Here is what’s new:[/h3]
  1. [p]Resolved an issue of players not being able to take out their rod or rod stands on the waterways[/p]
  2. [p]Fixed an issue when players didn’t get strikes when trying to complete the tutorial[/p]
  3. [p]Fixed an issue of balancing the amount of environmental objects appearing at the location depending on the player’s video settings[/p]
  4. [p]Resolved a bug when some words on the buttons appeared in other languages[/p]
  5. [p]Fixed an issue with Chamaeleon Cruiser Pack appearing incorrectly in the Store in Polish localization[/p]
  6. [p]Fixed an issue when some players couldn’t enter the game[/p]
[h3]Known Issues[/h3][p]We also received reports about other issues that some of you experienced and we want to keep you in the loop about them:[/p][p][/p]
  1. [p]We know many of you experience freezes when entering the menu or trying to move items in the Inventory. The root cause of the issue was found - and it appears to be quite complex and needs a few technical updates on our side. We already started doing them, but it will still require a few days to complete this process. We are doing everything possible (and some impossible things) to fasten it.[/p]
  2. [p]The issue with the black screen when entering photo mode unfortunately returned - and it has another cause than it had before - it’s being actively investigated and we hope it will be fixed within the next few days.[/p]
  3. [p]We also know that some players had issues when catching big fish (over 500kg) and on the last 2-3 meters the gaff animation doesn’t get triggered. This is being addressed as well.[/p]
  4. [p]Some of you are getting an error when trying to enter the game. We found that it helped some players to update their OS to the latest version and re-install the game. If you are experiencing something similar, please try these steps and if it doesn’t resolve the issue, contact [email protected].[/p]
  5. [p]We are also investigating the nature of other crashes or freezes not related to entering the menu and inventory, thanks to everyone who reported the issues and helped our investigation.[/p]
[p][/p][p]If you are experiencing any of the issues listed above, please just wait for the fix that is on its way. No need to report them again, we already have enough information to prepare the fixes.[/p][p][/p][p]We also get many-many questions about when the Maldives map will be released on consoles and mobile platforms. Believe us, there is nothing in the world that we want more right now than to release it for all the platforms as soon as possible. But first, we need to stabilize the Steam and Epic Games versions with a few more hotfixes. Once that’s done, we’ll focus on getting the update to all other platforms. Thanks so much for your patience.[/p][p][/p][h3]Server Reboot[/h3][p]Last, but not least, we want to inform you that tomorrow, June 20 at 5:05 AM UTC there will be a server reboot with an estimated downtime of 10 minutes. This is one of the things we need to do to stabilize the system after the release.[/p][p][/p][p]Thank you for your incredible patience, understanding, and all the fast bug reports. We truly hope you’re still enjoying your time in the Maldives — more improvements are on the way![/p][p][/p][p]Tight lines![/p]