TROUBLESHOOTER: Abandoned Children News

Hello everyone, this is the Troubleshooter development team.

Today, we have received a mail saying infrastructure company(Amazon Web Service) of our Europe server will carry on a maintenance.

For this reason, we are going to have a temporary maintenance for Europe server at the time table below:

• Daylight saving time is not applied.
• Date: February 18th, 2023
• Saturday 02:00 ~ 02:30 CET
  
• Saturday 10:00 ~ 10:30 JST
  
• Saturday 17:00 ~ 17:30 PST
  
• Saturday 01:00 ~ 01:30 UTC
  

We ask for your understanding that the time cannot be changed arbitrarily because it is an maintenance conducted at the infrastructure company level regardless of our will.

Thank you.

Hello everyone, this is the Troubleshooter development team.

First of all, I would like to apologize for not being able to tell you about the next update of the game for a long time.

The next update will be carried on at the time table below:

• Daylight saving time is not applied.
• Date: February 22th, 2023
• Wednesday 09:00 ~ 11:00 CET
  
• Wednesday 17:00 ~ 19:00 JST
  
• Wednesday 00:00 ~ 02:00 PST
  
• Wednesday 08:00 ~ 10:00 UTC
  

Thank you for waiting for the update and we'll do our best to show you more enjoyable content.

Hello everyone, this is the Troubleshooter development team.

Thanks to your consideration, we all took a good rest and got back on track. We’re expecting our next update to be live in mid-February due to our holiday break. We’ll do our best to present marvelous content to you to compensate for this delay. We’ll give you more details about the precise date later on.

And before we start, we apologize first that today’s announcement could be a little frustrating to our would-be customers in some countries.

Since our team is a small independent development team, we need a lot of time for developing our sequel. Also, sales of our game “Troubleshooter: Abandoned Children” is our only income that can sustain this development process.

For all your love our game is having a constant influx of new customers. And our new DLC is compensating for our lowering main game sales.

While maintaining our sales like this, we’ve found out that there is a sharp increase in sales in particular countries, which is suspected to be a foreign transaction to buy our product at a lower price. Before the last winter sale, these transactions were under 1% of total sales, but the ratio has risen to 12% in the winter sale and 18% for our last sale.

To prevent customers from buying games from another country, STEAM encourages developers to increase the product price in particular countries to their suggested value.

We don’t want gamers in particular countries to have difficulty buying our game due to the fall of their currency value because of a sudden change in their economic situation. However, we also couldn’t just ignore the increasing rate of purchasing our game from a foreign country of a customer.

We could just give up our income for now and set a new price for our sequel to prevent this kind of situation from occurring if we’re developing the sequel right now. But since we’re concentrating on developing DLC for our current product, we’ve decided to increase the prices of our game in the following countries.

- Turkish lira (Lirasi)
- Argentin peso (Peso)
- Colombian peso (Peso)
- Indian rupee (Rupee)

3 years ago, we have undergone a similar situation. And we took a similar measure to stop that situation, resulting in positive effects in lowering the rate of purchasing our product in a customer’s foreign country.

This increase in price is only limited to our main game and DLC, “Troubleshooter: Abandoned Children” and “Crimson Crow”. Our other products are not affected.

We’re informing you that this decision does not simply aim to increase the price but to secure the steady income for maintaining the server and development team to present you better gaming experience and eventually, to promote fair trade.

We apologize for unwillingly laying a burden on the gamers who will buy our games in the countries mentioned before.

By making this decision, we’ll keep up our hard work to make our game more valuable and cost-effective.

Thank you.

Hello everyone, this is the Troubleshooter development team.

Happy New Year!

First of all, we sincerely thank everyone who supported us to continue developing Troubleshooter: Abandoned Children.

In return for your constant support, we will try to give you more fun experiences through the game this year.

January 21st to 25th is the Lunar New Year holiday in Korea. It is a big holiday in Korea and many people go to their hometowns and spend time with their families. The development team members will also spend the holidays with their families in their hometowns during this period.

For this reason, the update schedule will be delayed a little. We are sorry for spending the holiday like this even though the update is still delayed than expected.

During the holidays, the development team will rotate their community work. However, the processing speed may be slower than usual. We apologize in advance for this.

As soon as the holidays are over, everything will be done normally.

We will work hard to develop the game again after the holidays.

Thank you always.

Hello everyone, this is the Troubleshooter development team.

I would like to inform you about the bugs that have been fixed since the update.

Fixes below have been already applied to the Steam and extra maintenance won't be carried on.

• Changed
  
  • Effect of the Black Eyepatch
    - The effect has been completely changed because the performance of the item is causing a lot of controversy. I would like to apologize to gamers who have already acquired this item.
    
    
  
  
  
• Fixed
  
  • Contraction has applied to an unit who was not in Flanking Target status when 'Skillful Mimicking Attack' activated.
    
  • Civilian has been treasted as resued when an unit with Rampage put the civilian Out of Action.
    
  • Kevin in the Joint Training equipped wrong individual mastery.
    
  • Duel Battle was started with some buffs applied.
    

Beside the fixes described above, the dev team is still working to make another fixes of knows bugs.

Once it has been made, its details will be shared through the maintenance notice or extra notice.

Thank you.