TROUBLESHOOTER: Abandoned Children News

Hello everyone, this is Troubleshooter development team.

We found a bug that affects the scenario mission 'Got a Clue - Angry Barrel Street' can't be progressed.

This bug has been fixed for now but in case you've already started the mission, you have to restart that mission and the issue will be solved.

I'm sorry for the inconvenience caused to many people.

Thank you.

Hello everyone, this is Troubleshooter development team.

# About Contents Update:

First of all, we apologize for the lack of content in the update despite having made you wait for a long time.

If development went according to our plan, the new Violent Case and the items you can get from it were supposed to be included in today's update, but it seems we overestimated our development skills.

We decided to update the scenario mission first, thinking that it would be desirable to disclose the completed contents rather than delaying the schedule any further.

New Violent Case planned will be updated on Thursday, March 2nd.

As the update is delayed, we will do our best to prepare new Violent Case to stimulate your desire for challenges and provide you with a pleasant experience through various rewards.

# About Giselle Costumes:

New Giselle's cosutumes will be added:

https://store.steampowered.com/bundle/28219/TROUBLESHOOTER_Costume_Collection/

( * If you purchase Giselle's costume now, the actual product will be automatically received after the update. )

If you purchase the costume through the link above, you can purchase the product at a 50% discount.

We are still working on costumes for characters that we haven't introduced yet. As soon as it's ready, we'll let you know through an update notice.


We beg to inform you that the game contents update and system maintenance.

• During the maintenance, players who use the Online mode can't play the game.
• Please end the game normally before the maintenance begins.
• During the maintenance, players who use the Offline mode can play the game.

• Daylight saving time is not applied.
• Date: February 22th, 2023
• Wednesday 09:00 ~ 11:00 CET
  
• Wednesday 17:00 ~ 19:00 JST
  
• Wednesday 00:00 ~ 02:00 PST
  
• Wednesday 08:00 ~ 10:00 UTC
  

• Added a new scenario mission 'Monster'.
  
• Added a new type of grenade: Corrosive Grenade
  
• Added a new type of field effect: Corrosive Cloud
  
• Added a function that make you possible to write a mail in the Friend List window.
  
• Added a function 'Show only unequiped mastery' in the mastery board window.
  
• Added a new Giselle's costume.
  
  
• Changed the max level for the character from 57 to 58.
  
• Changed effect of the Neurotoxin, Corrosive Poison and Envenom-Neurotoxin.
  
  
  
• Changed effect of the Rage.
  - Before:
  
  
  - After:
  
  
  
• Changed the Draki Queen in the level 44 Violent Case to be appeared in every difficulty.
  
• Changed the height of the equipment board for the Mungo to be more visible.
  
  
• Fixed a bug that the Maximum Output didn't work when you unequip a module.
  
• Fixed a bug that a Watchtower with Fake Information state detected a unit in Hide when any enemies near the Watchtower detected any allies in Hide.
  

Thank you.

Hello everyone, this is the Troubleshooter development team.

Today, we have received a mail saying infrastructure company(Amazon Web Service) of our Europe server will carry on a maintenance.

For this reason, we are going to have a temporary maintenance for Europe server at the time table below:

• Daylight saving time is not applied.
• Date: February 18th, 2023
• Saturday 02:00 ~ 02:30 CET
  
• Saturday 10:00 ~ 10:30 JST
  
• Saturday 17:00 ~ 17:30 PST
  
• Saturday 01:00 ~ 01:30 UTC
  

We ask for your understanding that the time cannot be changed arbitrarily because it is an maintenance conducted at the infrastructure company level regardless of our will.

Thank you.

Hello everyone, this is the Troubleshooter development team.

First of all, I would like to apologize for not being able to tell you about the next update of the game for a long time.

The next update will be carried on at the time table below:

• Daylight saving time is not applied.
• Date: February 22th, 2023
• Wednesday 09:00 ~ 11:00 CET
  
• Wednesday 17:00 ~ 19:00 JST
  
• Wednesday 00:00 ~ 02:00 PST
  
• Wednesday 08:00 ~ 10:00 UTC
  

Thank you for waiting for the update and we'll do our best to show you more enjoyable content.

Hello everyone, this is the Troubleshooter development team.

Thanks to your consideration, we all took a good rest and got back on track. We’re expecting our next update to be live in mid-February due to our holiday break. We’ll do our best to present marvelous content to you to compensate for this delay. We’ll give you more details about the precise date later on.

And before we start, we apologize first that today’s announcement could be a little frustrating to our would-be customers in some countries.

Since our team is a small independent development team, we need a lot of time for developing our sequel. Also, sales of our game “Troubleshooter: Abandoned Children” is our only income that can sustain this development process.

For all your love our game is having a constant influx of new customers. And our new DLC is compensating for our lowering main game sales.

While maintaining our sales like this, we’ve found out that there is a sharp increase in sales in particular countries, which is suspected to be a foreign transaction to buy our product at a lower price. Before the last winter sale, these transactions were under 1% of total sales, but the ratio has risen to 12% in the winter sale and 18% for our last sale.

To prevent customers from buying games from another country, STEAM encourages developers to increase the product price in particular countries to their suggested value.

We don’t want gamers in particular countries to have difficulty buying our game due to the fall of their currency value because of a sudden change in their economic situation. However, we also couldn’t just ignore the increasing rate of purchasing our game from a foreign country of a customer.

We could just give up our income for now and set a new price for our sequel to prevent this kind of situation from occurring if we’re developing the sequel right now. But since we’re concentrating on developing DLC for our current product, we’ve decided to increase the prices of our game in the following countries.

- Turkish lira (Lirasi)
- Argentin peso (Peso)
- Colombian peso (Peso)
- Indian rupee (Rupee)

3 years ago, we have undergone a similar situation. And we took a similar measure to stop that situation, resulting in positive effects in lowering the rate of purchasing our product in a customer’s foreign country.

This increase in price is only limited to our main game and DLC, “Troubleshooter: Abandoned Children” and “Crimson Crow”. Our other products are not affected.

We’re informing you that this decision does not simply aim to increase the price but to secure the steady income for maintaining the server and development team to present you better gaming experience and eventually, to promote fair trade.

We apologize for unwillingly laying a burden on the gamers who will buy our games in the countries mentioned before.

By making this decision, we’ll keep up our hard work to make our game more valuable and cost-effective.

Thank you.