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TROUBLESHOOTER: Abandoned Children News

[Notice] [Fixed] Game client crashing issue

** Updated **

We've found the cause of the issue and have uploaded the client update right before.

Please update the game client.

If you are still having consistent client crashing issue,

1. Check your client is updated. The surest way is to shut down the steam completely and log in again. Then you will see update button is available when you click Troubleshooter in your Steam LIBRARY.

2. If the same problem persists despite updating the client, please send your log file to the development team.

Thank you.

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Hello everyone, this is Troubleshooter development team.

After yesterday's update, our players have reported that the game client's crash is becoming more frequent.

First of all, I apologize for the poor progress of the game.

The development team is currently looking for the cause of this issue and is working hard to get it done before anything else.

When an update is ready for update, we will notify you again through this notice.

If you are experiencing frequent client crashes, please send your log files to the development team.

Log files can help development teams find the cause of the problem.

* You can send us your log files using [ Option - ERROR REPORT ].

Thank you.

[Notice] Maintenance and Update Announcement

Greetings, this is Troubleshooter development team.

We beg to inform you that game server maintenance and update details.

  • During the maintenance, all servers will be unavailable.
  • Please finish the missions completely before server shutdown.
  • Update Detail will be release after maintenance is started.


Maintenance Schedule
  • Daylight saving time is not applied.
  • Date: Jan 13th, 2021
  • Wednesday 16:00 ~ 18:00 CET
  • Thursday 00:00 ~ 02:00 JST
  • Wednesday 07:00 ~ 09:00 PST
  • Wednesday 15:00 ~ 17:00 UTC


Update Details:
  • Added [ Not To Regret... ] scenario mission, the 3rd scenario mission of [ White Lion and Black Witch ] DLC.
  • Added recipes for upper grade set items that help item farming.
    - Accordingly, the name of the existing set items has been changed.
  • Added [ Retry Mission ] on the mission result board.
    - This allows players to drop the current mission and restart the mission from its very start.
  • Added [ Passed Action Time ] to the mission result board.

  • Changed the masteries.
    • Changed the required vigor for the activation of [ Magic Shield ] from 30 to 20.
    • Changed the increase in action time from 30 to 10 when [ Wildcat Engine ] activates.
    • Changed the [ Escape Death ] to have increased activation chance in each condition.
    • Changed the effect of [ Blessing of Avalon ], [ Forced Duel ], [ Master of Close Combat ] and [ Master of Weapons ] mastery set.
    • Changed the effect of [ Deep Sea Escape ] mastery.
  • Changed Barbarian's stat to have more HP but less Dodge Chance.
  • Changed the random buff / debuff logic. If a target has no buff / debuff to be newly given, the remaining turns of a random buff / debuff that the unit already has will be refreshed.
  • Changed the item crafting.
    - Reduced the amount of required materials and lowered the grade of some materials.
    - Changed the amount of materials that can be obtained from item salvaging.
  • Changed the workflow of item extraction. You can directly move to the extraction UI pressing [ Alt + right mouse click ] on the item that can be extracted on the Workbench.
  • Changed or fixed the following list of the game controller.
    • Fixed a bug that an afterimage of tooltips was shown in a specific condition.
    • Fixed a bug that joystick didn't work in a specific condition.
    • Changed the input method for the message box.
  • Changed the name and description of mastery sets to be revealed once you equip 3 masteries.
    - It will be added to [ Mastery Sets ] once you equip full masteries for the mastery set.
  • Changed the help in the loading screen. You can read another help message in that screen.
  • Changed the quest about [ Javer ] has changed to be replayable.
  • Changed the rent payment and its period.
    - Depending on the rent payment paid or not, friendship with Don increases or decreases.

  • Fixed a bug that a turn of an unit that has no additional action point was not ended when an enemy took turn instantly by the activation of [ Comradeship ] or 'revive' type masteries.
  • Fixed a bug that the debuff of [ Magic Backflow ] affected to the unit that doesn't use vigor.
  • Fixed a bug that some Steam Achievements had not been achieved when you use [ Continue Mission ] function.
  • Fixed a bug that trade window was disappeared when you divide the items.
  • Fixed a bug where units couldn't move due to being stuck in a wall in the [ Shooter Street ].


Thank you.

[Notice] Next Update Schedule Announcement



Hello everyone, this is Troubleshooter development team.

Happy New Year to one and all !!

The development team returned to work after the end of the year vacation.

The DLC update has been delayed more than expected. The update will be carried out at 11 p.m.(GMT + 9) next Wednesday to ensure no further delay.

We will do our best to normalize the development speed as soon as possible so that we can keep the regular update schedule.

Thank you.

[Notice] Hotfix and Changes announcement



[h3]Merry Christmas and Happy New Year![/h3]


Hello eveyrone, this is Troubleshooter development team.

This year was a difficult year for everyone because of COVID-19.

And April this year was a moment when the development team was in trouble with development budget.

We knew there was still a lot to be updated in the game, but we ended up choosing the official release.

It is you who gave us the opportunity to continue developing the game when we were in such a hurry.

I sincerely thank you all.


Social Distancing is currently being strengthened in Korea due to the re-proliferation of COVID19.

The development team will have time to recharge during the end of the year holiday considering these external environments and development schedules.

This may cause the next update to be delayed a little longer.

We will let you know the exact date as soon as possible.

Although the update has been delayed, the development team will do its best to show you better content!

Thank you very much.

[h3]Below fixes and changes have already applied. There'll be no server downtime.[/h3]

Fixed bugs:
  • Game controller
    • Fixed a bug that the mouse cursor disappeared in a specific condition.
    • Fixed a bug that some key input didn't work in a specific UI.
    • Zoom in/out function has been changed to be operated by DPAD up/down.
    • Upper menu selects and [ Grant Battle Command ] select function has been changed to be operated by 'LT + Up/Down'.
  • Fixed a bug that Anne's aura type buff was removed in a specific condition.


Changes:
  • Changed the level 47 violent case, [ The northern extremity of the Shadow Wall culvert ].
    - [ Baby ash-covered Yasha ] will appear 300 action time after the mission starts.
    - Increased the appearance interval of [ Baby ash-covered Yasha ].
  • Added the effect of [ decrease Block by 10% ] and [ decrease Dodge by 10% ] to [ Taunt ] debuff.
  • [ Twister Kick ] Changed the [Suppression possible] to [Unavoidable] .
  • Changed the damage of [ Straight Thrust ] to be increased.
  • Changed the percentage of 'decrease damage' effect in [ Weapon Return ] from 25% to 33%.
  • Changed the effect of Action Time decrease in [ An opportunity not be lost ] from 10 to 30.
  • In the case of the abilities like [ Snatch ] and [ Frost Crescent Kick ] that make characters move to the enemies, you can check the location after use in the [ Combat Preview ] mode.
  • Reduced the required EXP in crafting by 20%.
  • You can check the Bonding Traits on the bottom right of the screen while you are on a mission.
  • Quests about Javer has changed to be repeatable.
    - We received the report that there is a bug on this quest. This quest update will be applied again after stabilization work. I'm sorry for the inconvenience.


Thank you.

[Notice] Date of Chinese Translation Update has been changed.

Hello everyone, this is Troubleshooter development team.

Currently, the simplified Chinese translation has not been completed, and the development team has promised to complete the translation by December 16th.

However, the Corona virus has caused a change in the translator's working environment, which overlaps with the translator's personal schedule, so it is unlikely that the translation will be applied on the date promised by the development team.

The scheduled completion date of the translation has been changed to 7 p.m.(GMT+9) on Friday, December 18.

Once the translation is complete, even before the promised date, the development team will update it immediately.

We apologize again for the inconvenience to the users of the game in Chinese.

Thank you.