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TROUBLESHOOTER: Abandoned Children News

[Notice] Maintenance and Update Announcement

Greetings, this is Troubleshooter development team.

We beg to inform you that game server maintenance and update details.

  • During the maintenance, all servers will be unavailable.
  • Please finish the missions completely before server shutdown.
  • Update Detail will be release after maintenance is started.


Maintenance Schedule
  • Daylight saving time is not applied.
  • Date: Nov 16th, 2020
  • Monday 16:00 ~ 19:00 CET
  • Monday 23:00 ~ 02:00 JST
  • Monday 07:00 ~ 10:00 PST
  • Monday 14:00 ~ 17:00 UTC


Update Details:
  • Added [ White Lion and Black Witch ] DLC.
    - The DLC is a continuation of [ Troubleshooter: Abandoned Children ].
    - The DLC will be started when you click [ Extra Story ] on the right side of [ Silverlining ] after you completed the whole scenario of [ Troubleshooter: Abandoned Children ].
    - The DLC is free of charge and if you have already installed the game, the DLC will be downloaded automatically.
    - The DLC will have its updates every one to two weeks. It will have total 8 scenario missions and one violent case.
  • Added the first scenario mission of [ White Lion and Black Witch ].
  • Added level 50 weapons crafting.

  • Every player who has finished all the scenario missions will be given costumes of Angry Bull, White Tiger and Black Tiger.


Thank you very much.

[Notice] The Announcement of the Next Update Schedule




Hello everyone, this is the Troubleshooter dev team.

First of all, we would like to thank you all for enjoying our game.

Today, we would like to announce the situation of the dev team ask for your understanding.

Last summer, the dev team tried to focus on developing the game, but the result was far from what we have planned. As a result, Troubleshooter has not had an update for about two months. However, we are planning to update our first DLC Troubleshooter: Abandoned Children – White Lion and Black Witch on November 16, P.M 11(GMT + 9).

We are going to release the DLC for free hence there will be no extra charges. We originally planned for Bianca and Alisa to join Albus in the main episode, but due to the development schedule, we were unable to do so. White Lion and Black Witch is a story about Bianca and Alisa. The episode will be playable after you finish the main episode: Troubleshooter: Abandoned Children.





[h3]1. Troubleshooter: Abandoned Children – White Lion and Black Witch DLC update schedule[/h3]

We have been planning to release the DLC earlier but have kept you waiting for a long time due to our lack of ability. We are deeply sorry about that. Currently, we have completed the base work, but we still have scenario missions and translations to do.

For the above reason, on November 16, we will be going to update the first mission of DLC, which will be a story about how Bianca and Alisa join Albus. After then, for every one to two weeks, we will be going to update the scenario mission. There will be a total of 8 scenario missions and one violent case.
We understand that you have been waiting for an update for a long time. The dev team has failed to meet the deadline. We are deeply sorry about it. However, we thought releasing playable content that is not fully prepared is the worst choice we can make. The dev team concluded to choose quality over quantity.

After we finish updating the DLC, new illustrations and BGM will be updated to the art book and the soundtrack.

We apologize for the inconvenience we brought despite all your support.

Troubleshooter: Abandoned Children – White Lion and Black Witch DLC content guide
- 9 scenario missions (Last scenario mission of chapter 6 + all scenario missions of chapter 7)
- 1 violent case
- Level 50 items
- New mastery and systems





[h3]2. Troubleshooter: Banished Children update schedule[/h3]

There is no project running at the moment. Thanks to your support, we have been able to develop our Troubleshooter: Abandoned Children this year. However, developing Troubleshooter: Banished Children will take at least a year, judging by the dev team’s capability.

For us, a year is a very long time. There are too many factors to consider; including the fact that we might not be able to maintain the dev team. Therefore, we cannot promise you when we will start the project. To resolve anxiety factors, we are going to mainly focus on improving Troubleshooter: Abandoned Children. We are going to improve the content and add more quests and additional elements to make the game richer.

We are sorry to let you down with the news. We will find a way to start the project Troubleshooter: Banished Children as soon as we finish updating the DLC.





[h3]3. About online content[/h3]

The dev team was planning to make Troubleshooter an online game with a short story. However, going through early access, a lot of you wanted us to work on the level of completion of the game as a single play game. The dev team agreed on the idea and thus worked on improving the quality. This, however, turned out to be the reason for the failure of the dev team to provide the majority of the promised online content.

On one thought, we thought of giving up the online content. However, we believe that co-op and PVP can provide extra playable content to those who have completed the game. Therefore, we are going to work on the online part when we have the time and capacity to do it. Nonetheless, we are going to primarily focus on the DLC and online content will come after we finish updating the DLC.

We apologize to those who had been waiting for the online content.

Thank you very much.

[Notice] Regular Maintenance and Update Announcement

Hello everyone, this is Troubleshooter development team.

We are going to have the regular maintenance. ( Please refer to below time table. )

Update contents this time are not much but we'll try to our best to release the next contents update at the time we promised.

We sincerely apologize for not always responding properly to your support.

And as always, thank you for the support and we won't give up to be a team that better than now.

  • During the maintenance, all servers will be unavailable.
  • Please finish the missions completely before server shutdown.
  • Update Detail will be release after maintenance is started.


Maintenance Schedule
  • Daylight saving time is not applied.
  • Date: Oct 23th, 2020
  • Friday 10:30 ~ 11:30 CET
  • Friday 17:30 ~ 18:30 JST
  • Friday 01:30 ~ 02:30 PST
  • Friday 08:30 ~ 09:30 UTC


Update Details:
  • Added a function that allows you to switch the characters using Tab key in the shop.
  • Added an option that makes shorten boss monsters intro.

  • Changed a priority of abilities that are triggered by [ Cover ] and [ Pincer Movement ] and cause the negative effects to be lowered.

  • Fixed a bug that the game has been stopped in a specific condition.
  • Fixed a bug that [ Role Delegation ] have not been activated in a specific condition.
  • Fixed a bug that players has been affected by [ Zone of Control ] of enemy jammers.
  • Fixed a bug that units have stood in the same tile time to time when you clear the [ Patrol ] command.
  • Fixed some typos.


Thank you very much.

[Notice] Update schedule announcement



Hello everyone. This is Troubleshooter development team.

Are you staying healthy and having a good time?

Thanks to your support, the development team was on holiday comfortable and has backed to work.

The team concentrated on the preparation of the update and adjusted the work we have to do. As a result, we decided that there is a month's work has to be done for the new content update.

The only reason we couldn't manage the promised schedule is our lack of the development power. It is also the team's fault for not maintaining the tension in the COVID-19 situation.

We are able to continue to develop Troubleshooter thanks to your support. Nevertheless, I'm sorry that I couldn't do it properly.

The team has decided the next update schedule that includes extra scenario and partial controller support.

Update Schedule: November 16th, Monday 11PM (GMT + 9)

Updates that includes server maintenance, bug fixes and feedback will be carried out as usual but We'll try to keep concentrating on the development to prevent the schedule is adjusted again.

We're sorry for this situation. We won't give up on building our capacity.

Thank you very much.

[Notice] [Fixed] A critical bug has been detected.

Hello everyone, this is Troubleshooter development team.

After maintenance today, we have found a critical bug on the 3rd and 4th scenario mission can't start through players' report and we have fixed the issue now.

Sorry for the inconvenience!

For offline mode users, please update the game client to the latest updates.

Thank you.