TROUBLESHOOTER: Abandoned Children News

Hello everyone, this is the Development team.

The server is now under maintenance. I'm sincerely sorry.

Because of the critical error of the database, some data has been rolled back to July 5, AM4.

Development team is preparing how compensate the loss of players who used online mode.

As we ready to release the update for compensation, we'll announce details through another notice.

Thank you for the cooperation.

Hello everyone, this is the Troubleshooter development team.

We conducted a temporary maintenance from 10:30 p.m. on July 5th to 2 a.m. on July 6th to correct the delay in the Asian server from 9 p.m. yesterday (July 5th).

Currently, the Asian server has recovered normally, but some information that has progressed during the DB server delay may have been lost.

We are very sorry for not managing the server properly due to our insufficient capabilities!!

We apologize for the inconvenience caused by this issue and will do our best to prevent this from happening again.

We sincerely apologize for making a lot of effort on this weekend to be enjoyable.

Thank you.

[h3] Asian server is now back to normal! We'm so sorry! [/h3]

----- Previous notice -----

Hello everyone, this is the Troubleshooter development team.

We've received the report that is about the sever delay issue to the Asian server today.

[h3]The server went down during the process of fixing the delay. [/h3]

Really sorry about that!

Recovery is currently delayed due to abnormal behavior in the Asian server located in Hong Kong. So we are conducting a temporary maintenance from 10:30 to normalize the part!

We are doing our best, but we understand the situation, and there is a possibility that this will continue to be delayed until recovery.

We're sorry for players who are waiting for the end of the temporary maintenance !

We'd appreciate it if you could take a break from our game play some times!

[h3]I'm so sorry for taking your fun away!![/h3]

We are conducting a temporary maintenance to normalize this part!

[h3]Maintenance Schedule[/h3]

• Daylight saving time is not applied.
• Date: July 5, 2020
• Sunday 14:30 ~ Until it's solved. CET
  
• Sunday 22:30 ~ Until it's solved. JST
  
• Sunday 05:30 ~ Until it's solved. PST
  
• Sunday 13:30 ~ Until it's solved. UTC
  

[h3]Current Status [/h3]

The cause of the game DB server's capacity problems has been identified, but it's taking a lot of time to expand that portion immediately. As soon as this ends quickly, we'll try to restore your Asian servers!

The development team is currently doing its best to solve this problem and will notify you of normalization as soon as the problem is solved!

We're sincerely sorry for the inconveniences.

Thank you very much.

Hello everyone, this is the Troubleshooter development team.

We've found the issue that a new company hadn't been made after the update today.

This issue has been fixed and it works properly.

I'm sorry for the inconveniences and thank you for your cooperation.

** I'm sorry. We need some more time to finish the maintenance. Server will be opened within 20 minutes. Thank you. **

Greetings, this is the Troubleshooter development team.

We beg to inform you that game server maintenance and update details.

• During the maintenance, all servers will be unavailable.
• Please finish the missions completely before server shutdown.
• Update Detail will be release after maintenance is started.

• Daylight saving time is not applied.
• Date: July 3, 2020
• Friday 15:00 ~ 17:00 CET
  
• Friday 23:00 ~ 01:00 JST
  
• Friday 06:00 ~ 08:00 PST
  
• Friday 14:00 ~ 16:00 UTC
  

• Violent Case [ The beacon does not shine on its own base. ] has added.
  - You can find the mission on the Mission Control after you complete the Bruna's quest [ The uproarious uninvited guest ] and Violent Case [ Habitat Destroyer ].
  
• [ Preserve Mail ] function has added. You can preserve mails by clicking Alt + right click.
  
• Steam Achivements have added.
  
• Beast Training masteries have added.
  
• Set items have added.
  - The light of magic
  
  
  - The light of martial arts
  
  
  
• [ Equippable ] filter in [ Mastery Set ] has changed to show mastery sets based on the current character's class.
  - You can see mastery sets based on character name that had used before.
  
• [ Hide ] state has changed to be removed when a unit got [ Exposure of Position ] debuff.
  
• [ Comradeship ] has changed.
  
  
  
• Fixed a bug that [ Rampage ] had not been removed in a specific condition.
  
• Fixed bugs of the Proofreading tool and UI function has improved.
  
• Typos have fixed.
  

Thank you very much.