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[Notice] Update and Maintenance Announcement. - May 8, 2020



( This text is written with the help of machine translation service. )

Greetings, this is the Troubleshooter development team.

We would like to first address that with all of your help, Troubleshooter was full-released and successfully ended the full release special sales. Once again, thank you all.

The fund that has been raised since the full release is enough for the development team to keep working for the next three months.

This might not be a success that every person looks up to, but considering the time before the full release when we had to concern the upcoming situation every month, this is certainly a significant transition.

Hence, the development team is planning to regularly update Troubleshooter to enhance your game experience as promised. Furthermore, we will post the long term development road map as soon as possible.

We deeply appreciate all of you for offering us the opportunity.

Thank you.



We beg to inform you that game server maintenance and update details.

  • During the maintenance, all servers will be unavailable.
  • Please finish the missions completely before server shutdown.
  • Update Detail will be release after maintenance is started.


Maintenance Schedule
  • Daylight saving time is not applied.
  • Date: May 8, 2020
  • Wednesday 15:00 ~ 17:00 CET
  • Wednesday 23:00 ~ 01:00 JST
  • Wednesday 06:00 ~ 08:00 PST
  • Wednesday 14:00 ~ 16:00 UTC


Update Details:
  • Some scenario missions have changed.
    - [ A spreading magenta ]: Reduces the moveable space by 20% and makes battle happens more frequently.
    - [ To Make Matters Worse ]: Time to happen battles between the repair squad and beasts have pushed back.
  • You can check the information in the ability tooltip whether or not an ability could have been used to counterattack or responsive attack.
  • You can check the stats such as [ Night Sight ] that are effective only on a specific condition in the roster information screen.
  • You can check the license information of the character in the character profile screen.

  • Beast slots of the [ Beast Keeper ] in the [ Shooter Street ] have increased up to 50.
  • At the start of the turn, If no enemies are in the line of sight the [ Rampage ] have been changed to be ended the turn and to be removed.
  • Some units' [ Berserker ] animation has changed.

  • Fixed a bug that the [ Flanking Target ] had not been applied properly in a specific melee combat condition.
  • Fixed a bug that the [ Multi Processing ] mastery didn't work in specific condition.
  • Fixed a bug that the [ Reckless Charge ] that is triggered by the [ Bomber ] mastery worked didn't work properly in specific condition.
  • Fixed a bug that the [ Close Suppression Fire ] had been activated to the unit who is in the [ Hide ] state.
  • Fixed a bug that the item in the slot that is expanded by [ Alchemic Bag ], [ Grenadier's bag ], and [ Sub Gear ] was still usable after those masteries are unequipped.
  • Fixed a bug that the checkpoint doesn't work properly in the scenario mission [ Fetter of the past ].
  • Fixed a bug that mission completion record had been recorded as [ Normal ] when you used the [ Continue Mission ] function in [ Hard ] or higher difficulty.
  • Fixed a bug that a changed name of the mastery board had not been applied when you tried to change the name of currently equipped mastery board.
  • Fixed a bug that WASD key doesn't work while the [ Overcharge ] animation.
  • Fixed a bug that camera setup had been reset when network connection is not stable.
  • Fixed typos.

  • Applying player-edited translation is work in progress. Amount of applied translation will be increased every week.

  • Mastery sets have added.


Thank you very much.

[Notice] [Finished] Update and Maintenance Announcement.

( This text is written with the help of machine translation service. )

Hello everyone, this is the Troubleshooter development team.

Below changes and bugs fix have updated.

Update Details:
  • Fixed a bug that extra effect of [ Black Iron Storm Sword ] and [ Hellfire Bangle ] didn't work properly.
  • Fixed a bug that amount of materials in result board didn't show right amount when you tried to salvage in specific condition.
  • Fixed a bug that Alisa's [ Military pocket ] mastery didn't work properly.
  • Fixed a bug that error window popped up when you tried to play next music while no music had been played in jukebox.
  • Fixed a bug that some camera work and animation playing speed doesn't properly when you'd skipped specific animation such as [ Overcharge ] and [ Open Chest ].
  • Fixed a bug that the grenade damage was neutralized by [ Cover Move ] mastery.
  • The translation suggested by the community has been applied.


Above update has finished now and it'll be applied once you update the game client.

Thank you very much.

[Notice] [Finished] Update and Maintenance Announcement.

( This text is written with the help of machine translation service. )

Hello everyone, this is the Troubleshooter development team.

Below changes and bugs fix have updated.

Update Details:
  • Fixed a bug that the [ Special Armor ] was applied based on current HP. It will be applied based on Max HP from now on.
  • Fixed a bug that the [ Cover Move ] was triggered even though a unit is in the location where cover is not allowed or a unit itself can't use conceal.
  • Fixed a bug that character scouting event had been repeated when there were no space in your inventory.
  • Fixed a bug that class and items of some units were not setup properly.
  • Fixed a bug that UI didn't work properly in specific condition.

  • Some modules that cannot be obtained for now has been deleted on the module list.
  • Some translations have updated.


Above update has finished now and it'll be applied once you update the game client.

Thank you very much.

[Notice] [Finished] Update and Maintenance Announcement.

( This text is written with the help of machine translation service. )

Hello everyone, this is the Troubleshooter development team.

Below changes and bugs fix have updated.

Update Details:
  • Players can get more EXP when Ally NPC put enemies out of action.
  • [ Witch's Bless ] has been removed from random buff list.
  • [ Witch's Prank ] has been removed from random debuff list.
  • Effect of [ Smoke Grenade ] has optimized.
  • Fixed a bug that the [ Confusion ] was always triggered by the [ Tracing Eye ].
  • Fixed a bug that the [ Purify Extractor ] was omitted from the [ Activity Report ].
  • Fixed a bug that the [ Conceal ] effect of [ Magical Armor ] and [ Base Defense ] was duplicated.
  • Fixed a bug that the filter in the [ Mastery Research ] hadn't worked properly.
  • Fixed a bug that the quest object has not been removed from minimap in specific condition.
  • Fixed a bug that the beasts you summoned can be retreated by granting command not [ Return Beast ] command.


Thank you very much.

[Notice] [N.A server] Temporary maintenance announcement

** Maintenance time has been extended. Please refer to updated time. **

** We're sincerely sorry for the inconveniences. **

Hello everybody, this is Troubleshooter development team.

We've received a report that some users can't connect to the North America server properly.

We are going to have temporary maintenance on the North America to fix these bugs.

[h2]Please be aware that you can't access the server while in maintenance.[/h2]

[h3]Schedule:[/h3]
  • Date: April 29, 2020
  • Wednesday 10:20 ~ 10:50 CET
  • Wednesday 18:20 ~ 18:50 JST
  • Wednesday 01:20 ~ 01:50 PST
  • Wednesday 09:20 ~ 09:50 UTC


We're really sorry for your inconveniences.

Thank you.