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TROUBLESHOOTER: Abandoned Children News

[Notice] Sharing future development plan



Hello everyone, this is the Troubleshooter development team.

For all the love and passion that you’re showing to us, we were able to develop “Troubleshooter” with love. Thank you for everything.

From the early access, we’ve been taking this long journey with all of you.
Since the last update of DLC “Crimson Crow” is en route, we’re doing our best to sew this up well.

From below, we’re going to talk about our future roadmap.




[h4]1. About “Crimson Crow” DLC[/h4]
The original goal that we set for October 21st last year when we were releasing “Crimson Crow” was to finish this DLC in August this year. But due to our lack of skills it got delayed and eventually, the last update of “Crimson Crow” DLC will be released on the time table below:

Maintenance Schedule
  • Daylight saving time is not applied.
  • Date: October 20th, 2023
  • Wednesday 10:00 ~ 12:00 CET
  • Wednesday 17:00 ~ 19:00 JST
  • Wednesday 01:00 ~ 03:00 PST
  • Wednesday 08:00 ~ 10:00 UTC

It is the last planned update of “Crimson Crow” DLC, but we’ll keep watching our game and release other fixes and improvements later on.

We deeply apologize for the delay in the content update, which is the most wanted feature from our customers.




[h4]2. About the break due to Korean Thanksgiving day[/h4]
The holidays in Korea usually don’t surpass a week. Also, since Korea declares holidays by the lunar calendar, the exact date of holidays could differ.

This time, Korean Thanksgiving Day, one of the biggest holidays in our country, merged with other holidays in October, so a long holiday was made.

Considering we didn’t take a summer vacation this year, we decided to take 2 weeks of vacation to return to our hometown and spend time with our family.

We apologize to you again for this decision while “Crimson Crow” is still being developed.

As it’ll will affect our update schedule, we’ll try to compensate for the delay by making a full effort to our new content after the vacation.

During the vacation, community management and bug fixes will be done by telecommuting and rotation duty. Please understand that our response could be later than usual.




[h4]3. About the development of our sequel “Troubleshooter: Banished Children”[/h4] (1) . About the sequel itself…

The main character of our sequel “Troubleshooter: Banished Children” will be a different figure from Albus.

We’re thinking about focusing on the separated Spoonists from the story of “Troubleshooter: Abandoned Children '' and the other Troubleshooters related to them while revealing new classes and enemies related to the new theme.

It’s possible that some of the characters from “Troubleshooter: Abandoned Children” can appear in “Troubleshooter: Banished Children”, but our sequel’s storyline will be a stand-alone in the Troubleshooter universe.
We know that some of our fans are expecting the next tales of Albus and his colleagues, and will be disappointed by this decision.

Nevertheless, we’re trying to take an adventure to present you with a more interesting experience. We believe that this adventure will bring more fun!


(2) About the development progress…

We are now working both on our DLC “Crimson Crow” and our sequel at the same time.

We are giving up on developing our sequel with the current game engine and trying a new one. Since we’re not familiar with it, we’re relying heavily on trial and error.

“Troubleshooter: Banished Children” will inherit and improve many features from “Troubleshooter: Abandoned Children” while greatly simplifying the features that were somewhat too complicated. From last year, we’re now building the base of our game features and contents with our new game engine.
It’s almost 50% percent done, and we’ll start developing the sequel when this task is 100% done.

We’re expecting that it’ll take a year or two before we present you with our sequel with early access.

During this period, our team will be tested with our power to sustain the development. It could be harsh and unforgiving but still, even this couldn’t happen without your love and support.




[h4]4. About the support on “Troubleshooter: Abandoned Children”...[/h4]
The release of the final update of “Crimson Crow” doesn’t mean that it is the end of the support for our game.
After we finish our final update of DLC, we’ll focus on improvement over existing content, QoL, and even more new content requested by the community.

With this, we’ll build on our experience with the improvements we should make in our sequel and present you better gaming experience to gamers who still enjoy “Troubleshooter: Abandoned Children”.

These kinds of updates will be released one or two per month before we start focusing our resources on our new game.

The updates like usual will be continued and normal missions will be added as our development goes on.

Thank you.

[Notice][Asia Server] Maintenance Completed.

Hello everyone, this is the Troubleshooter development team.

First of all, during the temporary maintenance process conducted from 23:00 p.m. to 02:30 a.m. (PDT) on September 11, 2023, it was impossible to proceed with the game normally due to our mistake.

Additional temporary maintenance from 08:20 a.m.(PDT) have now resolved the problem.

However, we apologize in advance for not being able to recover abnormal game data that was carried out before the maintenance in the process of solving the problem.

In addition, abnormal game data can cause additional problems.

In that case, we would appreciate it if you could inform us of the problem through the 'Option' → 'Error Report' function.

We will do our best to solve the problem so that you can proceed with the game normally.

We would like to apologize and thank you again for waiting until this late hour.

Thank you.

[Notice] Asia Server Temporarily Maintenance

Hello, this is the Trouble Shooter development team.

Today, after Asian server maintenance, we have found that the online mode was running innormaly by player's report. So we've been forced to perform another temporary maintenance to get things back to normal.

The maintenance will be 2 hours and we will reopen the servers as soon as the maintenance is complete.

Temporarily Maintenance Schedule:

- Date: 2023 September 12th, Tuesday
- Time: 6:20~ 8:20 (PDT)

We're really sorry for the disruption to your gameplay once again.

We'll do our best to fix it as soon as possible!

We sincerely apologise for the inconvenience!

[Notice] [Asia Server Only] Extended server maintenance

Hello everyone, this is Troubleshooter development team.

We are informing you that the time required for server maintenance and content updates has been extended.

Extended time for maintenance and update:
  • Daylight saving time is not applied.
  • Date: September 12, 2023
  • Tuesday 08:00 ~ 11:30 CET
  • Tuesday 15:00 ~ 18:30 JST
  • Tuesday 23:00 ~ 02:30 PST
  • Tuesday 06:00 ~ 09:30 UTC


We would like to apologize again for not completing the mission within the time we promised you.

We will do our best to complete the maintenance as soon as possible.

Thank you.

[Notice] Temporarily Server Maintenance: North America and Asia

Hello everyone, this is the Troubleshooter development team.

In the recent monitoring process for game server, the possibility of causing a mission in which players are participating has been detected.

To prevent unexpected situation, we decided to have temporarily maintenance for game server.

Temporarily Maintenance Schedule:
  • North America:
    - Date: 2023 September 12th, Tuesday
    - Time: 23:00 ~ 23:30 (PDT)
  • Asia:
    - Date: 2023 September 12th, Tuesday
    - Time: 23:00 ~ 02:00 (PDT)
  • The maintenance time is different between North America server and Asia server.
  • No temporarily maintenance for the Europe server and China server.

If the maintenance completes before the scheduled time, the servers will be opened immediately.

Please note the maintenance schedule above and hope you don't get inconvenience when you try to play the Troubleshooter.

Thank you.