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TROUBLESHOOTER: Abandoned Children News

[Notice] The development team has back to work

Hello everyone, this is the Troubleshooter development team

The development team had the Lunar New Year holiday from Monday to Wednesday last week.

But one of the development team members was tested positive for COVID-19 and on the same day, all the development team received PCR inspection.

As a result, we ask for your understanding that the development team has not been working normally until this morning.

All of the development team had completed the second test by this morning, and all, including the confirmed case, tested negative.

We will step up efforts to communicate with you and prepare for the next update from today.

Thank you.

[Emergency][Fixed] A bug that NPCs on the ShooterStreet doesn't respond

( Below issue has been fixed. )

We checked the issue that the language of the game is displayed in English regardless of the language set in the game. The development team is currently figuring out the cause of the problem. We apologize for the inconvenience caused by the game.

Until the dev team fix the issue, please use below method and set the language you want.

[Option] → [INTERFACE] → [Language]

Thank you.

*********************************

( Below issue has been fixed. )

Hello everyone, this is Troubleshooter development team.

After today's update, a bug has been reported that when clicking on the shop NPC in the ShooterStreet does not respond.

Currently, the development team is trying to determine the cause of the bug.

We will fix it as soon as possible so that there is no inconvenience to the game progress.

We apologize for any inconvenience caused during the game.

[Notice] Contents Update and System Maintenance Announcement



Hello everyone, this is Troubleshooter development team.

We beg to inform you that the game contents update and system maintenance.

  • During the maintenance, players who use the Online mode can't play the game.
  • Please end the game normally before the maintenance begins.
  • During the maintenance, players who use the Offline mode can play the game.


[h3]The North American server and Europe server will have an additional hour of maintenance time for server machine replacement. We will open the server as soon as the work is completed within the additional maintenance hours.[/h3]

Maintenance Schedule
  • Daylight saving time is not applied.
  • Date: January 26th, 2022
  • Wednesday 10:00 ~ 12:00 CET
  • Wednesday 17:00 ~ 19:00 JST
  • Wednesday 01:00 ~ 03:00 PST
  • Wednesday 08:00 ~ 10:00 UTC


Update Details:
  • Added some Transmog list that was omitted.
  • Added a button that can register all the item of current inventory tab on the sell list.
  • Added an option 'Dialog speed modification'. With this, you can set the speed of displaying letters.
  • Added an mastery set 'Glorious warrior'.

  • Changed the item in the warehouse can be used when you craft modules or evolving beasts.
  • Changed the Spiderweb to be removed in the effect range of the Firetrap.
  • Changed the initial amount of inventory from 50 to 100.
  • Changed the mastery setup of 'Decoy Hologram' of 'Confusion Protocol' to be more defensive.
  • Changed the name of the target part of 'Precision Sniping' to be display on the battle information UI.
  • Changed the amount of EXP earning of a character that is lower than mission recommended level to be increased slightly, and vice versa.
  • Decreased the chance of appearing field effects that appear on the blast range of the traps by 50%.
  • Changed the default value of the Mastery Research from 'See all masteries' to 'See unlocked masteries'.
  • Changed attacks that are triggered by 'Bad Sleeping Habit' or 'Automatic Suppressive Counter Attack' not to use SP abilities.
  • Changed the Ben's 'Vertical Slash' not to consumes Rage points.
  • Changed abilities that are triggered by bond mastery 'Pincer Movement' or 'Cover' to be used though it is while on the cooldown.


  • Fixed a bug that Bianca used the 'Twister Kick' when 'Twister Bullet' should be used in the situation of the bond mastery 'Pincer Movement' or 'Cover' has been triggered.
  • Fixed a bug that the preference of Ray's 'Shake Shot' was lower than 'Spray Shoot' when the bond mastery 'Pincer Movement' or 'Cover' has been triggered.
  • Fixed a bug that the usage count of 'Distributed Process' and 'Parallel Process' were counted less than its real count.
  • Fixed a bug that the 'Skull Seal' didn't work properly.
  • Fixed a bug that the increased ranged attack damage of 'Invisible Sword' was applied to all kind of the attacks.
  • Fixed a bug that the function 'Transmog Restoration' didn't work.
  • Fixed a bug that a unit ignored retreat command when a player used 'Offline Cheat Keys' and two playable units were left.


Thank you.

[Notice] Next Update Announcement

Hello everyone this is the Troubleshooter development team.

We are going to have an update to fix bugs and to add insufficient contents found after the last DLC completion update.

The scheduled update time is as follows.

[h3]The North American server and Europe server will have an additional hour of maintenance time for server machine replacement. We will open the server as soon as the work is completed within the additional maintenance hours.[/h3]

  • Daylight saving time is not applied.
  • Date: January 26th, 2022
  • Wednesday 10:00 ~ 12:00 CET
  • Wednesday 17:00 ~ 19:00 JST
  • Wednesday 01:00 ~ 03:00 PST
  • Wednesday 08:00 ~ 10:00 UTC


The development team hasn't been able to create much new content until this update. We are sorry to our users.

From the next update onwards, we will try our best to introduce new contents again.

Thank you

[Notice] Announcement: Possible error caused by Windows Defender

Hello, everyone, this is Troubleshooter development team.

We announced the issue that caused by Windows Defender through the last notice.

But if the files that are essential for running the game are not affected by Windows Defender, game can still be ran but abnormal issues will be found.

Below screenshots shows example of those issues:


* Screenshot 1, Objects with red error image


* Screenshot 2, Missed some UI #1


* Screenshot 3, Missed some UI #2

( Imeges above are dictated from the bug report that the dev team recevied. )

If you find similar case while you are playing the game, it's because Windows Defender deleted some game-related files.

In this case, please refer to the last notice (link 1) and do integrity check.(link 2)

* Link1: The last notice
https://steamcommunity.com/games/470310/announcements/detail/3117052518963427477

* Link2: Integrity Check
https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB

The development team collected all the data and asked Microsoft for a solution to the current situation.

Even if it's inconvenient, please play the game according to the method we guided you until this issue is resolved.

I hope you have a great year-end and New Year holidays.

Thank you.