TROUBLESHOOTER: Abandoned Children News

Greetings, this is the Troubleshooter development team.

We understand that many of you are undergoing a hard time due to numerous natural disasters and COVID-19. How are you all fairing?

Thanks to your help and support, the development team has been working on game development.

The financial predicament, which many people concerned about, will pose no problems until the end of the year thanks to regular and summer sales.

We are grateful for all your support. We understand that our game has many flaws. The development team will do its best to compensate for all the love and support you gave.

The following list is the first interim report of what we promised.



[h3]Additional Scenario[/h3]
We planned to update the additional scenario content, for which many of you requested and anticipated, by the end of the third quarter. However, our team is simultaneously developing existing content and additional content. The speed of development is not as fast as we expected.

This scenario will add one chapter (8 scenario missions) to the game after the ending. We are planning to release it by the end of September.

We thought of releasing the missions one by one, instead of the whole chapter at once. However, we understand that this might give new users the impression that the game is incomplete, and thus we currently have no plan to release the game in such fashion.

However, the schedule and update method can change at any moment. Feel free to suggest your thoughts; we will contemplate your requests.


[h3]Partial controller support[/h3]
We received a lot of requests regarding the controller. The development team understands its dire need. However, implementing controller demands lots of requirements such as new UI, conveniences, etc.

We have not had experience with controllers, and thus we are undergoing a lot of trials and errors.

We are going to do our best to improve your experience with the controller in our game.


[h3]Online Community[/h3]
We have set the extension in online function as a long term goal. Our primary goal is to complete making the online community. Once we stabilize the game content, we are going to develop expansive content.

Many contents are delayed due to our lack of capability. We are deeply sorry for the inconvenience it caused.


[h3]Continous Feedback Reflection[/h3]
The development team is grateful for your feedback.

The members of the dev team are contemplating to reflect your feedback to satisfy all of the gamers.

However, during this process, we understand that you can be frustrated by the dev team's slow feedback and persistence. Furthermore, some of our decision could have let you down.

The inconveniences are due to our lack of capability. Hence, we are trying to find a better way to resolve and reflect your feedback.

Looking back into our days in development, we can feel that Dandylion is still nothing but a small and incapable development team.

However, to repay for your support and love, we will grow to be a better team to provide you with better game content.

Thank you for your supports despite slow updates.

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[h3]We beg to inform you that game server maintenance and update details.[/h3]

• During the maintenance, all servers will be unavailable.
• Please finish the missions completely before server shutdown.
• Update Detail will be release after maintenance is started.

• Daylight saving time is not applied.
• Date: June 17, 2020
• Friday 15:00 ~ 17:00 CET
  
• Friday 23:00 ~ 01:00 JST
  
• Friday 06:00 ~ 08:00 PST
  
• Friday 14:00 ~ 16:00 UTC
  

• Added mastery sets.
  
• Added [ Simplify unit status window ].
  
• Added a description about additional damages of [ ESP ] stat to its tooltip.
  
• Added [ Beat Retrain ].
  - This allows beasts that satisfied the condition to set again Growth masteries except Genetics type masteries.
  - You can find this on the bottom right Beasts information UI.
  
  
• Changed some Beast Growth masteries.
  
• Cover information of the enemies has changed to be updated based on the location expected your unit move to while you are in [ Combat Preview ] mode.
  
• You can close the NPC dialogue mode by right click when there the dialogue ends.
  
• Mastery information in the character scout mode has been changed to show itself on the tooltip.
  
• In the [ Mastery Set ], ☆ mark has been added to the mastery that the unit currently equips.
  
• In the [ Mastery Set ], the search result has changed to include the sub masteries that is part of mastery set.
  
• [ Yasha eggs ] has changed to not to be affected by [ Sacrifice ] mastery.
  
• Some negative stats has been deleted in the [ Company Report ].
  
• Changed type of [ Invisible Sword ] mastery from [ Attack ] to [ Basic ].
  
• Changed level, class, masteries, and drop item of [ Oliver ], [Pink Horn], [ Caohong ], [ Hasan ] and [ Nevile ].
  
  
• Changed the effect area of [ Spiderweb Widening ] from 8 ways to 4 ways(East, West, South and North).
  
• Limited activation count of [ Golden Feather ] up to 3 times per mission.
  
• Changed effect of [ Multi Processing ] to reduces action time by 2 per 2 protocols.
  
• Changed effect of [ Administrator Authority ] to 'reduces buff duration by 1 when uses protocol abilities'.
  
• Changed effect of [ Magic Backflow ].
  - Take damage equal to 50% of your maximum Vigor at the start of every turn
  - Decreases your Vigor Recovery by 10
  
• Fixed a bug that [ The wanderer of the battlefield ] was activated abnormally.
  
• Fixed a bug that [ Archwitch ] was activated abnormally.
  
• Fixed a bug that [ Applicable Knowledge ] was activated abnormally.
  
• Fixed a bug that options that are related to the action speed were turned off in a specific situation.
  
• Fixed a bug that NPC clicking sound was included to the Effect Sound.
  
• Fixed typos.
  

Thank you very much.

Hello everyone, this is Troubleshooter Development server.

First of all, thank you for your understanding and cheer about the data issue caused by our fault on Asia server last week.

The team will keep updating the game to return all those kindness.

Thank you always for your cheer.

[h3]Below fixes and changes have already applied. We don't need server stop.[/h3]

Fixed bugs:

• A bug that some units' appearance had displayed wrong.
  
• A bug that [ The Eye of the King ], [ The King's Sense of Smell ], and [ The King's Sense of Hearing ] masteries didn't applied to already tamed beasts.
  
• A bug that some mental buffs and debuffs applied to machine type units.
  
• A bug that some beast' [ Taunt ] state had not been activated firstly while in the [ Tame Beast ] state.
  
• A bug that description of the [ Overclocking ] mastery didn't match to its real effect.
  
• A bug that game client had crashed when you try to use the [ Combat Preview ] function while a unit is in using move type abilities.
  
• A bug that heal abilities and responsive attack was activated while a unit is in a state like [ Neurotoxin ].
  
• A bug that [ Turn off close-shot camera ] option didn't work properly.
  
• A bug that [ Spreading Fire ] mastery didn't work properly.
  
• A bug that [ Reload ] mastery applied to masteries that had no cast delay.
  
  

Changes:

• [ General Ability ] slots of all kinds of Yasha have increased to 4.
  
• [ Ability ] mastery slot of all beasts has increased by 1. ( This change already applied last week but hadn't notified. )
  
• [ Material Upgrading ] level1 has been added to Albus. [ Material Upgrading ] level of Heixing and Kylie has changed to level2 and level3 respectively.
  
• Required professional skill for [ Upgrade Grenade ] has changed from level 2 to level 1. You can unlock them by crafting normal grenade.
  
• Required amount of material for crafting upper grade Psy-Stone has changed from 5 to 3. Shop price has been reduced too.
  
• Required amount of some retrieve type quest has decreased.
  
• Drop item list of some low level beasts have changed for better supply of quest item.
  
• A target is in [ Starlight Prison ] state now provide the [ High Cover ].
  
• [ Always activate challenge mode ] option has been added to the difficulty selection screen.
  

Thank you.

[h3]We sincerely apologize to Asian server players for this problem.[/h3]

Hello everyone, this is Troubleshooter development team.

First of all, I'm sorry for all those whom used Asia server yesterday.

We lost some game data while resolving DB issue. This is totally our fault. We tried to use every method to recover game data, but we only could get the data until 2020 July 5th, AM4.

20 hours of player data loss is critical mistake to the game that aims online service.

[h3]I'm sincerely sorry for ruined your valuable time.[/h3]

We don't think that we can dare compensate the 20 hours that can't be back.

But I think the worst is 'do nothing'. If we do nothing, it'll completely ruin your valuable memory and experience of the game. So we are going to compensate the lost time with below details.

[h3]Compensation list of Asia server[/h3]

EXP

• All characters level + 3
  
• All characters' class level currently in use become maximum.

Items

• Level: 41 ~ 50
  • Material of the set items that was updated last Friday x 10
    
  • 45 level Epic grade weapon to all characters x 10
    
  • 45 level Epic grade armor to all characters x 10
    
  • Training Manual x 1000
    
  • 2,000,000 Vill
    
• Level: 31 ~ 40
  • 40 level Epic grade weapon to all characters x 10
    
  • 40 level Epic grade armor to all characters x 10
    
  • 35 level Epic grade weapon to all characters x 10
    
  • 35 level Epic grade armor to all characters x 10
    
  • Training Manual x 1000
    
  • 1,500,000 Vill
    
• Level: 21 ~ 30
  • 30 level Epic grade weapon to all characters x 10
    
  • 30 level Epic grade armor to all characters x 10
    
  • 25 level Epic grade weapon to all characters x 10
    
  • 25 level Epic grade armor to all characters x 10
    
  • Training Manual x 1000
    
  • 1,000,000 Vill
    
• Level: 11 ~ 20
  • 20 level Epic grade weapon to all characters x 10
    
  • 20 level Epic grade armor to all characters x 10
    
  • 15 level Epic grade weapon to all characters x 10
    
  • 15 level Epic grade armor to all characters x 10
    
  • Training Manual x 1000
    
  • 500,000 Vill
    
• Level: under 10
  • Training Manual x 1000
    
  • 250,000 Vill
    

We lost the database log so we can't identify who connect to the server and who is not so compensations will be provided to all Asia server users.

Thinking the EXP, hard time, items and its options, development team don't think that this can be eventual solution. And the team also agrees that you can't happy with this.

The team will set the radical rule to not allow same issue happens again.

I'm sorry for the disappointment.

Sincerely Team, Dandylion

[h3]Asia server is running properly now.[/h3]

[h3]Tell us a variety of ways we can make up for your precious time. We'll try our best to do it.[/h3]

Hello everyone, this is the Development team.

The server is now under maintenance. I'm sincerely sorry.

Because of the critical error of the database, some data has been rolled back to July 5, AM4.

Development team is preparing how compensate the loss of players who used online mode.

As we ready to release the update for compensation, we'll announce details through another notice.

Thank you for the cooperation.

Hello everyone, this is the Troubleshooter development team.

We conducted a temporary maintenance from 10:30 p.m. on July 5th to 2 a.m. on July 6th to correct the delay in the Asian server from 9 p.m. yesterday (July 5th).

Currently, the Asian server has recovered normally, but some information that has progressed during the DB server delay may have been lost.

We are very sorry for not managing the server properly due to our insufficient capabilities!!

We apologize for the inconvenience caused by this issue and will do our best to prevent this from happening again.

We sincerely apologize for making a lot of effort on this weekend to be enjoyable.

Thank you.