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[Info] Update Note for 28th of March

Hello, Savers!

We apologize for March update being scheduled late.

But expecting that there had been enough time to have entertainment with the use of EXP event belt item among players.

We would like to announce updated due date for old account re-activation.

Old Accounts

Accounts that had registered via Mgame USA require accepting user agreement provided by Netgame Inc. which is a mandatory process to transfer member DB from Mgame USA to Netgame.
We define accounts that haven't agree on Netgame user agreement as "inactive account" and these inactive accounts will soon be removed from Netgame database to manage the game server efficiently.
Therefore, we recommend all players to check if you have accounts created before 2017 and are available to lo-in via the official website.

If an account has the problem related to verification/check-email, please send us a ticket via
cs.soulsaveronline by April 8th, 2019.


[Scheduled Server Update]

Day/Time: 28th of March 09: 00AM ~ 12:00PM [GMT +9:00] 3 hours

For more information, please visit
http://www.soulsaveronline.com/news/?rtype=N&idx=637

[Info] Billing Maintenance on 20th of March

Hello, Savers!



We are going to have billing maintenance.

This maintenance will take about five hours.



[Scheduled billing maintenance]

Date/ Time : 20th of Marth 04:00 PM ~ 09:00 PM. [GMT +9:00]



During the maintenance, players are unavailable to login to the game server.
The server will be opened as soon as the maintenance is completed.





Thank you for understanding.



Regards,

GOM

[Update] Update Note for 19th of February


Hello, Savers!

Before announcing contents for February, we would like to remind Savers about old Netgame accounts and rules of conduct.

Old Accounts
Accounts that had registered via Mgame USA require accepting user agreement provided by Netgame Inc. which is mandatory process to transfer member DB from Mgame USA to Netgame.
We define accounts that haven't agree Netgame user agreement as "inactive account" and these inactive accounts will soon be removed from Netgame database to manage the game server efficiently.
Therefore, we recommend all players to check if you have accounts created before 2017 and are available to lo-in via official website.
If account has problem related to verification/check-email, please send us a ticket via cs.soulsaveronline by March 1st, 2019.



Rules of Conduct
It seems that there are many players blocked from the server as victims of illegal gold trade.
Under Netgame policy, no Netgame staffs have responsibility of recovering loss caused by trading gold with real currency.
This is because it is impossible for us to find information such case and evidence may be easily manipulated by 3rd party.
This does not mean that we will restrict player trading items outside of game but those actionsmay be at your own risk.

[Scheduled server update]

Date/ Time : 19th of February 09:00 AM- 12:00 PM. [GMT +9:00] 3 Hours

For more information, please click
http://www.soulsaveronline.com/news/?rtype=N&idx=634

[Update] Update Note for 15th of January

Server Update has completed.


Happy New Year, Savers!

As many of you may know, this year is Year of Golden Pig on Chinese Zodiac Calendar.

Golden pig represents full of luck and success.

Wishing you all the best for 2019!

Before introducing contents about update for January, we would like to give last warning to those who are using macro tool/engine including macro devices.

Using macro program is strictly prohibited in SSO community.

From 20th of January 2019, our staffs will treat macro users as cheaters.

Please keep in mind that negotiation and 2nd chance for the foul actions will NOT be accepted.

[Scheduled server update]

Date/ Time : 15th of January 09:00 AM- 12:00 PM. [GMT +9:00] 3 Hours

For more information, please visit
http://www.soulsaveronline.com/news/?rtype=N&idx=632

Info] Billing Maintenance on 29th of November

Hello, Savers!



We are going to have billing maintenance.

This maintenance will take about an hour.





[Scheduled billing maintenance]

Date/ Time : 29th of November 03:00 PM- 04:00 PM. [GMT +9:00]



During the maintenance, players might encounter some login, Mcash charge and

cash item purchase not functional. But the game play will not be affected





Thank you for understanding.



Regards,

GOM