SoulSaverOnline News

Hello Savers!

We inform you of Item name change regarding MysteriousEnergy .

Due to the release of a higher grade item, the item previously known ans 'MysteriousEnergy' has been changed to the name 'ComboEnergy'.

We understand that you are accustomed to 'MysteriousEnergy'. However, as the name itself does not match with the effect of the item, we have decided to adjust the name of the item.

We appreciate your understanding.

[Scheduled Server Update]
Date/Time: 20th of November 09:00 ~ 12:00 [GMT + 9]

For more information, please visit:
http://www.soulsaveronline.com/news/?rtype=N&idx=798

Hello Savers!
As Halloween approaches, we're thrilled to announce a series of exciting events with a spooky twist!
Don’t miss this fantastic opportunity to celebrate Halloween with SoulSaver and unlock a variety of enticing rewards.

Join us for a hauntingly good time filled with fun and festivities!
Stay tuned for more details and get ready for a memorable Halloween experience!

For more information, please visit:
http://www.soulsaveronline.com/news/?rtype=N&idx=796

Hello Savers,

We’re excited to announce the September update, which is scheduled for Thursday afternoon in line with the development team’s maintenance schedule. Please note that we aim to minimize any disruptions to your playing time.

For those experiencing issues with Facebook account transfers, please reach out to us through the Lounge System.

We will do our best to resolve your problems as quickly as possible.



[A reminder of the past incidents]
As always, we would like to ask for your kind cooperation on building a fair gaming environment.
We would appreciate it if you can respect the user agreement and refrain from doing the following:

1. Exploiting the bug to illegally transfer event items via item mail, personal shop, etc. The game will show a pop up message if such transaction is not allowed.
2. Using unauthorized 3rd party macro, cheat, hack programs. We are aware that the number of macro and cheat users have increased recently.
3. Illegally duplicating items and gold. All the items and gold obtained illegally will be either deleted or retrieved.

Thank you for your continued support to the game. We together can create a better gaming environment.

Regards,
SoulSaver Support Team



[Scheduled Server Update]
Date/Time: 19th of September 14:00 ~ 16:00 [GMT + 9]

For more information about September update, please visit:
http://www.soulsaveronline.com/news/?rtype=N&idx=794

We’ve prepared various summer events to help boost your level-up experience!
Additionally, this is a final reminder for players who have not yet completed the Facebook Account Transfer process.

[Scheduled Server Update]
Date/Time: 21st of August 09:00 ~ 12:00 [GMT + 9]

For more information about August update, please visit:
http://www.soulsaveronline.com/news/?rtype=N&idx=792

12th Anniversary Event Has Been Closed!

[Scheduled Server Update]
Date/Time: 17th of July 09:00 ~ 12:00 [GMT + 9]

More about July update, please visit:
http://www.soulsaveronline.com/news/?rtype=N&idx=790


Many Facebook Channeling users have experienced critical login issues since Facebook was taken over by Meta Platforms, Inc. in 2021. To provide all players with better service quality, we decided to close channeling from Facebook as of February 2023. Given the feedback from many players, we have decided to reopen the account data transfer for Facebook accounts.

If you have a Facebook-channelling account, please fill out the Data Transfer Agreement Form and submit it via cs.soulsaveronline.com. Once we confirm the availability of data transfer, we will assist in transferring your Facebook account data to Netgame.

The Transfer Agreement Form must be submitted by August 31, 2024. Late applications and missing documents will not be supported. Please refer to the following form to apply for account transfer and contact us through the Lounge on our website if needed.



[Transfer Agreement Form]

I understand and agree to the detailed explanation of transfering Facebook account to Netgame account.

I am the rightful owner of the below account and promise to take legal responsibility if it's not true.

1. Facebook Account (Showing on profile of website)

2. Your Name

3. ID Card

4. Netgame Account (Must be new and empty)



If you have inquires regarding Facebook Account Transfer, please feel free to contact us via cs.soulsaveronline.com at any time.


[A reminder of the past incidents]

As always, we would like to ask for your kind cooperation on building a fair gaming environment.

We would appreciate it if you can respect the user agreement and refrain from doing the following:

1. Exploiting the bug to illegally transfer event items via item mail, personal shop, etc. The game will show a pop up message if such transaction is not allowed.

2. Using unauthorized 3rd party macro, cheat, hack programs. We are aware that the number of macro and cheat users have increased recently.

3. Illegally duplicating items and gold. All the items and gold obtained illegally will be either deleted or retrieved.


Thank you for your continued support to the game. We together can create a better gaming environment.


Regards,
SoulSaver Support Team