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Update 1.11 Operation: Warlord Hotfix #6

Hello everyone,

Welcome to the patch notes for Steam Hotfix #6. We’ve identified an issue causing difficulties for some steam accounts, which has resulted in players getting browser pop-ups to link their accounts, or getting kicked from games via EAC for having incomplete permissions in their EGS account linking.

If you are still affected by any of these issues, please grab your insurgency.log and send it to: Sandstorm Support


[h2]Steam[/h2]
  • Fixed an issue where a website would continuously pop-up to request the player to link their Steam and Epic accounts.
  • Fixed an issue where EAC could kick players from the game if they did not link their Steam and Epic accounts.


[h2]Known Issues[/h2]
  • There is an issue where unsubscribing from a mod may result in a client crash.
  • There is an issue where cooking an incendiary grenade will cause it to disappear or fall through the map.
  • There is an issue where reporting players may be unsuccessful.
  • There is an issue where the toggle crouch button doesn’t exit from the crouch position. Sprinting or jumping will exit the crouch state.
  • There are clipping issues on certain cosmetics.
  • There is an issue where players sometimes spawn with default security cosmetics regardless of their team.

Update 1.11 Operation: Warlord - Steam Hotfix #5

Hello everyone,

Welcome to the patch notes for Steam Hotfix #5. We will be releasing this update on the morning of Thursday February 10, 2022 Mountain Standard Time. We’ve got some good fixings hot off the griddle, so pull up a seat and tuck in!




Resolved Issues


[h2]General[/h2]

  • Fixed an issue that caused ragdolls to move erratically after being shot.
  • Fixed a crash that could occur during Basic Training.
  • Fixed an issue where the game may crash on Ministry when shooting AI at a specific location.
  • Fixed multiple clipping issues with the Insurgent hairstyles when equipped with certain facewear and torso cosmetics.
  • Fixed an issue where players could not properly change settings with a controller.
  • The controller dead zone can now be set to a minimum of 0.0 in order to disable it (previously restricted to a 0.15 minimum value).
  • Fixed an issue where the mute buttons were not functioning properly and consistently.
  • Fixed an issue where the Makarov was seen with incorrect textures at times.
  • Fixed an issue where the red dot did not always appear on the 4x-1x optic on the M16A2.
  • Fixed an issue where the store could not be accessed in-game if players owned all available gear sets.
  • Fixed an issue where “Hide Owned” was applied by default in the in-game store.
  • Fixed an issue where the in-game store images for Warlord and Peacemaker were missing.
  • Fixed a smoke exploit that could allow players to see through smoke.
  • Fixed an issue where weapons occasionally disappeared after vaulting.
  • Fixed an issue where the VIP occasionally spawned with the incorrect model.
  • Fixed an issue where the ‘Sport Shirt Top’ was incorrectly named ‘Short Shirt Top’.
  • Fixed an issue where the ‘Chamber’ slot was unreachable on the M24 and the Mosin-Nagant in the Loadout menu while using a controller.
  • Fixed an issue where it was not possible to close the notification when unlocking free cosmetics after a player’s first Ambush win using a controller.
  • Fixed an issue where the Secondary Ammo Carrier was not granting the correct amount of ammunition for the MR 73.
  • Fixed an issue where the score display in Team Deathmatch and Domination would occasionally not initialise correctly.
  • Fixed an issue where the available supply points was 10 in Domination, now it is 20 as originally intended.
  • The notification that indicates to the player that they are banned from a dedicated server now shows the unit of time i.e. minutes, hours or days.
  • Fixed an issue where the fingers would obstruct the sight picture when ADSing with a weapon equipped with either a 4x or 7x scope with the following gloves: Big Spender, Peacemaker, PMC, Gray Man, and Warlord.
  • Fixed multiple localization issues across all the supported languages. There will be more improvements and fixes in future updates.



[h2]Two-Tone Weapon Skin Colours[/h2]




The Two-Tone weapon skin colours have been adjusted to more visually represent Sandstorm’s visual guidelines.




Level Improvements


  • Crossing is now available in matchmaking on console.
  • Updated the overview maps for the following levels: Crossing, Farmhouse, Hillside, Summit, Powerplant, Precinct, Hideout and Outskirts.


[h2]Citadel:[/h2]

  • Fixed an issue where players were able to access exploitable areas.
  • Fixed various visual landscape issues.


[h2]Gap:[/h2]

  • Fixed an issue where players could get stuck between a wall and a box. 
  • Fixed several minor visual issues on the map.


[h2]Ministry:[/h2]

  • Fixed an issue where players were able to access exploitable areas.


[h2]Outskirts:[/h2]

  • Fixed an issue that caused a decal to apply to surrounding objects near the gas station.
  • Upscaled background textures to 2048p. 


Powerplant:

  • Fixed an issue where the AI would not attack Objective C in Outpost mode.
  • Fixed an issue where players were able to access exploitable areas.


[h2]Precinct:[/h2]

  • Fixed a shadow issue at a specific location on the level.


[h2]Summit:[/h2]

  • Fixed a visual issue on Summit where looking ADS at the ground caused deformation.



Gameplay Improvements


  • Reduced the supply points of Civilian Amber and Green NVGs to 0 from 2.


AI Improvements


  • Fixed an issue where the AI could get lost and stuck on Ministry.
  • Fixed an issue where AI had reduced accuracy indoors due to poor eyesight.
  • Fixed an issue with clairvoyant AI seeing players through walls.
  • Fixed an issue where AI was sent to the field without side arms or knives.
  • Fixed an issue where AI did not know what to do when out of ammo and just stared at the player ominously.
  • Fixed an issue where AI could not decide on a weapon and just swapped back and forth mid-firefight.


Modding Improvements


  • Fixed an issue where the mod.io token wasn’t being saved correctly in-game and in the editor.
  • Added “rescan mod paths” context menu option to the ModData asset which allows you to scan your mod for primary assets again without having to resave the ModData asset.
  • Modders can now skip the packaging phase when uploading their mod if they wish to re-attempt an upload.
  • Packaging a mod now cleans the output directory of the mod prior to packaging by default.
  • ModData asset paths are now scanned in the editor after asset discovery is complete to prevent issues with items and weapon upgrades missing their meshes.
  • ModData assets can now be renamed to make the organisation of them simpler.
  • There is a chance unsubscribing from a mod may cause a client crash.


Known Issues


  • Outskirts map contains low resolution mountains.
  • Friend colour not functioning as some players expect. 
  • Character has wrong hand position on the AUG when foregrip is attached
  • Welrod recoil grip texture not rendering correctly
  • Kobra with 2x magnifier with buckshot causes a flickering.



[h2]In Closing[/h2]

We love Sandstorm just as much as our players and we are proud of all that we’ve accomplished so far, however we realise that there are issues still yet to be addressed and we are dedicated to continuing to fix bugs in our game. All of us here at NWI appreciate your continued patience and understanding as we work to address these issues.

Insurgency: Sandstorm - Lunar New Year Sale

Hello soldiers.

Join us in celebrating Steam's Lunar New Year sale with discounts on all versions of Insurgency: Sandstorm!

  • Insurgency: Sandstorm - 50% OFF
  • Insurgency: Sandstorm - Deluxe Edition - 50% OFF
  • Insurgency: Sandstorm - Gold Edition - 33% OFF


Insurgency Lunar New Year Sale

Winter 2022 Community Survey

We’d like to invite our players to take part in our Insurgency: Sandstorm Winter Survey. Last year saw an influx of many new players and we would like to get to know all of you better, veterans and new players alike.

You can take the survey here: Winter Survey

Update 1.11 Operation: Warlord - Hotfix #4

Hi everyone,

We’ve got one more hotfix for those of you on Steam ahead of the holiday break! It will roll out beginning in the morning (Mountain Time) on Thursday, December 16, 2021. The same update will go live on console in January and the exact date will be shared in the new year. We’ll have a fresh set of release notes at that time which will include more console-specific information as well.

Please note that NWI is closed for the holidays so our social and support channels will not be monitored from December 22, 2021 to January 3, 2022.

Release notes are below. We are really looking forward to coming back in the new year with fresh brains and ready to bring you all fresh content, loads of fixes, improved communication, and more! We hope each of you manage to carve out some time for yourself and loved ones; have a great holiday season everyone.


[h2]GAMEPLAY IMPROVEMENTS[/h2]

We heard your feedback about the changes to the commander call-ins. It has been tweaked to make the feature more intuitive for new players.

  • Added a directional indicator for the autocannon strafe and Apache fire support call-ins.

[previewyoutube][/previewyoutube]



[h2]LEVEL IMPROVEMENTS[/h2]

[h3]Crossing[/h3]

  • Fixed an issue where a texture would glitch and could be seen stretched, spanning across a road.

[h3]Citadel[/h3]

  • Fixed an issue where players were able to reach exploitable areas on rooftops.
  • Fixed an invisible collision issue that allowed players to stand on top of it unintentionally.
  • Fixed an issue where a ledge was blocking players from traversing a staircase.
  • Fixed an exploit location that allowed players to reach unintended heights.

[h3]Gap[/h3]

  • Fixed an issue where players were able to reach exploitable areas on rooftops.
  • Fixed an invisible collision issue that allowed players to stand on top of it unintentionally.
  • Fixed an issue where a ledge was blocking players from traversing a staircase.
  • Fixed an exploit location that allowed players to reach unintended heights.

[h3]Outskirts[/h3]

  • Fixed an invisible collision near Objective B on Checkpoint Security.
  • Fixed an exploit location near Objective A on Ambush.

[h3]Powerplant[/h3]

  • Fixed a visual issue with the shadows, specifically the ones that appear on water.
  • Fixed an exploit location that allowed players to reach unintended heights.

[h3]Refinery[/h3]

  • Fixed an issue where the AI was getting stuck near the spawn point and Objective A on Checkpoint Security.

[h3]Summit[/h3]

  • Rebuilt some asset systems, navigation, tactical grid, and lighting to help with optimisation.

[h3]Tell[/h3]

  • Fixed an issue where players could get stuck on top of an outhouse.
  • Fixed an exploit location that allowed players to climb onto the rooftops.

[h3]Tideway[/h3]

  • Fixed an issue where players were able to get stuck on a stone half-wall.
  • Fixed an issue on Push Security where the Insurgents were able to fire explosive launcher rounds into the Security spawn at round start.


[h2]RESOLVED ISSUES[/h2]

  • Fixed an issue that blocked players on Windows 7 from properly launching the game client.
  • Reduced occurrences of two or more VIPs spawning at the same time in Ambush.
  • Fixed an issue where friendly team players would be rewarded 100 points for assassinating their own VIP in Ambush.
  • Fixed an issue where the cosmetic items in the Peacemaker and Warlord gear sets could not be selected in the Customization Menu - the unlocking issue is a separate known issue.
  • Removed the NVG Point Shooting item from the Training slot as it serves the same functionality as the Point Shooting Grip in the Underbarrel slot.
  • Fixed an issue where ammo boxes were missing from Hardcore Checkpoint.
  • Updated the Peacemaker Top (torso) material.
  • Fixed an issue where the M4A1 equipped with the Peacemaker would cause the magazine to float in the air after a Speed Reload.
  • Fixed an issue where the L85A2 equipped with the True Grit limited the magazine count to 1 and could not be resupplied at supply crates.
  • Fixed an issue where players were able to select a locked class even when the level requirement was not satisfied.
  • Reduced instances of AI not moving after spawning into a level.
  • Fixed an issue where the Rocket Barrage sound effects had low audio quality.
  • Fixed an issue where the Bomber Drones explosion sound effects had low audio quality.
  • Fixed an issue where equipping the Half Wrap Plain, Half Wrap Black, or Half Wrap White would cause the Insurgent’s hairstyle to disappear.
  • Fixed a visual issue where the Sport Shirt Top would appear very dark in-game.
  • Fixed an issue where the Peacemaker cosmetic was not applying on the left arm of the player in 1P view.
  • Fixed an issue where the ejected magazine from a Vector equipped with the Two-Tone Green weapon skin was appearing comically large.
  • Fixed an issue where Bomber Drones’ projectiles were exploding in the sky before they reached the ground.
  • Fixed an issue where the character preview in the Loadout screen was not updating and holding the selected weapon.
  • The “Warlord Bundle” is now properly named “Praetorian Bundle” in the Bundle section of the in-game store.
  • Fixed an issue where the weapon model preview disappeared in the Loadout screen when the weapon selection was double clicked.


[h2]KNOWN ISSUES[/h2]

Continuing the trend from our last post: we are still sitting at 1,900+ bugs in our project management software. As we mentioned last time, these represent a whole range of issues, of all shapes and sizes. Below is a snapshot of what is currently on our radar.

  • There is an issue that could cause players to temporarily lose access to the items inside the Assault Pack DLC.
  • There is an issue where the Security team will not have a VIP on their team if the selected VIP player swapped teams during the round start countdown.
  • There is a chance the player that is selected as the VIP may not have the correct VIP cosmetics applied.
  • There are instances where AI has unusually poor aim accuracy indoors.
  • There are instances where AI is able to track player location through walls.
  • There is an issue where the settings can be adjusted but do not save when using a gamepad.
  • There is an issue where the weapon selection list in the Loadout Menu appears empty after selecting your class before the start of a match. Switching between screens may bring the Loadout Menu back but elements will appear in the wrong positions.
  • There is an issue where the police badge may be missing on the Urban Warden torso DLC.


[h3]Praetorian Bundle Not Unlocking[/h3]

Some users may be experiencing an issue with these DLC not unlocking in-game. This is a high priority for us and we are actively investigating why and how this is happening. We appreciate your patience as we work to solve this.

[h3]The Linux Situation[/h3]

Hello penguin pals, this message is being written for you by someone who has in their lifetime been a self-described Linux-head. Yes, we are very much aware that EAC announced Proton and Wine compatibility. Please understand however that we would still need to do quite a bit of development work to properly support Linux, and at this point in time we do not have that capacity. Thank you for your understanding!



That’s about it for now! From all of us at NWI, have a great holiday season and we’ll catch you in the new year!