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Insurgency: Sandstorm News

Update 1.9.1 Hotfix 4

[h3]We've released a hotfix for update 1.9.1 that contains the following changes:[/h3]

[h3]Bug Fixes[/h3]
  • Fixed a crash that occurred when toggling an Accessory or toggleable optic without a Primary or Secondary weapon equipped on controllers
  • Fixed an issue where players who purchased the Urban Digital DLC after the release of 1.9.1 were unable to use the weapon skin
  • Removed the Contender achievement as it is no longer obtainable
  • Fixed a level design issue where the floor was missing in the Insurgent Loadout menu when playing Power Plant


To see the current known issues list, please see our community Trello board here.

State of Production #17

Hello everyone, my name is Tim Perreault and I’m the Production Director at New World Interactive. February has been an exciting month for us, with update 1.9.1 releasing just before a free weekend on Steam. This SoP will be short and sweet, so without further ado let’s jump in!

Key Points for State of Production #17
  • 1.9.1 Update and Hotfixes
  • Free Week Results
  • New Weapons: QBZ-97 and QTS-11
  • Community Driven Update

[h3]2020 In Review[/h3]
On Tuesday, February 2 we launched our 1.9.1 patch which included various bug fixes, improvements, and two new guns. A big change in this update is our new in-game stats system including the updated end-of-round screens. The new system is much more robust and was designed to eliminate issues that could happen with the legacy system, such as missing level-up rewards.

We have released three hotfixes to address high-priority issues. We’ve been monitoring and investigating reports of players who are having issues with cosmetics they own not appearing to be unlocked in their inventory. We are also monitoring and investigating other issues listed as known issues which you can find linked on our new public Trello board (Shoutout to our new hire on the Player Support Team, Bruno Chasse! He drove the creation of the new public known issues site).

[h3]Free Week Results[/h3]
From February 4th until February 8th, Insurgency: Sandstorm was available to play for free on Steam. During that period a lot of new players tried the game. We saw concurrent user counts averaging just under 10,000 for the period. On the weekend alone, we had over 280,000 rounds played on stats-enabled servers. Free weekends on Steam are a big driver for bringing new players to Sandstorm, so I’d like to extend a big welcome to all the players who have recently joined the community!

[h3]New Weapons: QBZ-97 and QTS-11[/h3]
Our latest update included two new weapons, the QBZ-97 for Insurgents and QTS-11 for Security. I’ve invited Lead Game Designer, Michael “Mikee” Tsarouhas, to speak about the selection, implementation, and balancing of those two rifles:

“Insurgency has a wide swath of weapons, but there’s always new ones we are considering that can offer new gameplay opportunities, unique aesthetics, and thematic appeal. The QBZ-97 and QTS-11 were added in an effort to expand the range of capabilities for the commonly used Rifleman, Demolitions, Commander, and Observer classes, as well as try to have better representation of modern Chinese firearms which could be seen in our setting. We’ve got plenty of international guns, but we’re a little lacking on the East Asian side.



Adding new assault rifles is an interesting challenge for a hardcore modern military FPS game designer. In real life, modern small arms have largely plateaued. The technological advances and distinctions between each weapon a military deploys are much more minimal than they were in the previous century. You have to really think and iterate when trying to make a new gun feel unique in the game but still real. The QBZ-97 gave us a chance to have a low supply point cost weapon that was an alternative to the AKM, firing 5.56 and featuring a higher fire rate. The QTS-11 was an opportunity to make a more expensive supply point cost Security assault rifle that fired flat and smooth with a unique toggleable optic type that keeps you deadly at both long and close range. The fire rate in particular was a fun piece to balance, as pretty much all our assault rifles fire faster than the QTS-11. We weren’t sure if it would be viable. It was a bit of an experiment, and it feels like it paid off.”




[h3]Community Driven Update[/h3]
Our next Community Driven update (1.9.2) is on the horizon. We are still finalizing some of what that content will be, until then I wanted to touch on how we plan these updates.

The goals of our Community Driven updates are to address as many feature requests and bugs as possible. We do this by keeping track of what the most discussed issues are on various platforms. While we’re always looking at our community feedback, there are often requests that aren’t immediately actionable. These updates are the perfect time for us to review the list and take on requests that are too big or require too much testing for hotfixing, but are also small enough that we don’t need to plan them into a major update cycle. There are a lot of reviews that go on with lots of team members to evaluate the technical effort involved and also make sure the gameplay impact is in line with the vision of the game. Once we have a consensus on what is achievable we have our development team start working on the content, get a build put together and tested, and confirm we’re ready for our targeted release date.
We’ll be wrapping up the planning phase this week and scheduling development to start soon. In keeping with the theme for this year, we’re working on the update a lot earlier than normal to provide us with more time in QA.

That’s it for this month’s SoP, until next time, keep your stick on the ice.

Update 1.9.1 Hotfix 3

[h3]We've released a hotfix for update 1.9.1 that contains the following changes:[/h3]

[h3]UI Improvement[/h3]
  • Community server names that include hate speech will no longer appear on the server browser

While we were lucky enough that this hadn't been an issue in the past, it was brought to our attention that a community server with a particularly egregious name had been showing up in our community server list. We'd like to thank you for bringing this to our attention.

Simple profanity (such as cursing) will not be removed from the server browser.

We do not condone any type of hate speech, and servers with names like this will not appear in the server browser moving forward.

We apologize to anyone affected by any of these server names and will work hard to ensure this doesn't happen again.

[h3]Bug Fixes[/h3]
  • Fixed a crash that sometimes occurred when loading a map or the Main Menu


To see the current known issues list, please see the bottom of the full 1.9.1 Changelist here: here. Please note: As 1.9.1 Hotfix 2 was a single bugfix, the 1.9.1 Hotfix 1 notes were amended to include that.

Double XP Weekend


[h3]What better time for a Double XP event than during a free weekend? From now until Monday at 11am MST all playlists will offer Double XP! [/h3]

Play Insurgency: Sandstorm for Free until February 8th!



Greetings folks,

With the release of Operation: Cold Blood 1.9.1 that introduces multiple gameplay, UI improvements, bug fixes, as well as two new Weapons (QBZ-97 and QTS-11), we’re thrilled to announce a FREE WEEKEND until Feb. 8th.

Since the game’s launch back in 2018, Insurgency: Sandstorm has expanded its content with multiple major updates. We’ve added new game modes, new weapons, new weapon upgrades (including toggleable optics), new maps (and night versions for all maps), and plenty more community-requested features over the past two years.

Learn more about the game’s major updates here:


New players will now be able to dip into the blood pumping mayhem of Insurgency: Sandstorm and immerse themselves entirely in this intense modern combat, with all new content available.

If you already enjoy Insurgency: Sandstorm, get your friends in during the free weekend. If you are new this is the perfect time to try the game with your friends!

Play Insurgency: Sandstorm for FREE until Feb. 8th. If you enjoy playing and want to own the game, it’s also 50% off on Steam!