Monster Hunter: World News

The following online issues occurred between about 23:10 UTC February 11 and 3:00 UTC February 13, 2020.

- Login bonuses could not be obtained (login information notices were not displayed)
- Limited bounties would not update
- Event quests and challenge quests were unavailable
- Grand Appreciation Fest and Appreciation Fest decorations and character costumes had returned to normal
- Sales at facilities, as well as the special platter at each Canteen, were unavailable

We apologize for these issues, and would like to compensate everyone for the inconvenience with some free item packs that include the following:

- Login bonuses originally intended for February 12
- All the rewards that were possible to obtain from limited bounties from February 12
- Compensation for seasonal event facility services

Note:
- In place of the usual research point rewards from completing limited bounties, we have instead included a Golden Egg. Also, as compensation for the seasonal event facility services, we have included Gold Wyverian Prints, Silver Melding Tickets, and a Gold Melding Ticket.
- When you claim the compensation sets, there will be no extra entry on login bonus screen messages (the "Information" section) for the Daily Bonus Compensation Sets and MHW:I Daily Bonus Compensation Sets.


[All Players]
Note: All three item packs have the same name, but different contents.

■Daily Bonus Compensation Set
Appreciation Fireworks x 5
Appreciation Ticket x 2

■Daily Bonus Compensation Set
Appreciation Fireworks x 25
Appreciation Ticket x 6
Gold Wyverian Print x 3

■Daily Bonus Compensation Set
Advanced Armor Sphere x 1
Hard Armor Sphere x 1
Golden Egg x 1


[Monster Hunter World: Iceborne Players Only]
Note: All three item packs have the same name, but different contents.

■MHW:I Daily Bonus Compensation Set
Snowman x 3
Gratitude Ticket x 1

■MHW:I Daily Bonus Compensation Set
Snowman x 20
Gratitude Ticket x 4
Silver Melding Ticket x 5
Gold Melding Ticket x 1

■MHW:I Daily Bonus Compensation Set
Celestial Wyverian Print x 1
Heavy Armor Sphere x 1
King Armor Sphere x 1

Monster Hunter World: Iceborne players can claim all six item packs.


■Availability
Friday, February 21 at 0:00 UTC to Thursday, February 27 at 23:59 UTC
(Thursday, February 20 at 4 p.m. PST to Thursday, February 27 at 3:59 p.m. PST)

These item packs can be claimed one time only at the login bonus screen during the availability period.

Note: If you do not see the item pack in your login bonuses, try closing the game, updating to the latest version, and checking your login bonuses again the next day.


Important:
Matchmaking in Monster Hunter World: Iceborne requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.

For other questions, please visit the official Monster Hunter World: Iceborne support portal below.
http://www.capcom.com/mhwsupport/

[Announcement]

We are releasing a fix patch Ver. 11.50.01 to fix the below issues.
Note: The patch is estimated at around 2.5GB. The overall data size will not fluctuate from this.

● A patch is scheduled for release on to address an issue that affects Observation Log photos for certain players.
Note:
- This issue will not have any effect on your story progress, nor on the status of your observations.
- The issue occurs when deleting or submitting photos, so we highly recommend avoiding these actions while playing.
- If you have already encountered this issue, it's recommended to not delete or add more photo data, and to keep your current data.
- We expect photo data that can't be read will become readable again after the patch is released, however if you take more photos, you won't be able to restore your old data.

● Fixing an issue where crashes happen while using AMD graphics cards.
https://steamcommunity.com/games/582010/announcements/detail/1698356489964259499

● Fixing an issue where DX12 users experience rare crashes, regardless of the type of graphics cards.

● Fixing an issue where players cannot enter their Room under certain PC setups.

● Adjusting the frequency of your Palico's voice dialogue while they're on standby.

● Fixing an issue where Steamworks reward item numbers don't match the actual number of items you received.


We apologize for any inconvenience this may cause players.


Important:
Matchmaking in Monster Hunter World: Iceborne requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.

For other questions, please visit the official Monster Hunter World: Iceborne support portal below.
http://www.capcom.com/mhwsupport/

Music aficionados, rejoice! A variety of soundtracks from our recent releases are now available to purchase as stand-alone albums via the new Steam Music Player, including the brand-new Monster Hunter World: Iceborne Original Soundtrack!

Previously available only as DLC that required their respective game purchases, these soundtracks are now part of our first wave of music being converted to Steam’s new Music Player. This means you can actually enjoy the game’s rockin’ tunes without necessarily owning the full game. And to get the party started, we have even discounted some of the soundtracks for a limited time!

Monster Hunter World: Iceborne Original Soundtrack – 10% off

Monster Hunter: World Original Soundtrack – 20% off

All soundtracks are available in a variety of formats including MP3, AAC and FLAC, offering plenty of flexibility between small file sizes and superb audio quality. Also note that if you already owned these soundtracks as part of previous DLC purchases, you get to keep them in your Steam Music Player and have access to the newly available file formats for certain soundtracks.

So head on over to our curated list of Capcom Original Soundtracks on Steam and enjoy your favorite Capcom tunes!

[Update]
The issues that we reported previously have been resolved as of February 13, 2020 3:00 UTC.

We apologize for any inconvenience this may have caused anyone. We will update again regarding in-game compensation at a later date.


[Bug Report]
We have confirmed that the following issues have been occurring in the game since 23:10 UTC on February 11, 2020.

- Login bonuses cannot be obtained (login information notices are not displayed)
- Limited bounties will not update
- Event quests and challenge quests are unavailable
- Grand Appreciation Fest and Appreciation Fest decorations and character costumes have returned to normal
- Sales at facilities, as well as special platters at the Canteen, are unavailable

We are working with Valve to investigate these issues and resolve them as soon as we can and will keep you posted of any developments.

We are also planning in-game compensation for the inconvenience caused by these issues. Please stay tuned for more information.


Important:
Matchmaking in Monster Hunter World: Iceborne requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.

For other questions, please visit the official Monster Hunter World: Iceborne support portal below.
http://www.capcom.com/mhwsupport/

[Bug Report]
We have confirmed reports of some users, depending on their PC specifications, being unable to enter their Seliana rooms or other players' public rooms after updating to Ver. 11.50.00.

This issue only occurs in the first online session you create or join after booting the game.

If you are having this issue, please try the temporary solution below while we continue to look into a more permanent fix.

■Temporary Solution
If you encounter this issue, go to any quest counter, select "Online Session", and either create or join a new online session.


Important:
Matchmaking in Monster Hunter World: Iceborne requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.

For other questions, please visit the official Monster Hunter World: Iceborne support portal below.
http://www.capcom.com/mhwsupport/