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Granado Espada News

Scheduled Maintenance for October 30, 2019

Hello, imcGAMES here.


We would like to announce the details of the maintenance scheduled for October 30. 2019.
Make sure to check below for the schedule and patch notes.



MAINTENANCE PERIOD

- [SGT] 13:00 to 14:00 (October 30, 2019)
- [EDT] 01:00 to 02:00 (October 30, 2019)


Patch Notes

1. GENERAL MAINTENANCE

- System Maintenance

- We will be performing a general maintenance on our internal servers and system.


2. EVENT

- ‘New Journey, and the Master of Fire’ event closed
- 'Charlotte's Pioneer Journal' will be removed during this maintenance.


- Violet and the Old Weapons
- Event Period: 10/30 ~ 12/26
- Please visit this link for more event details.

Violet and the Old Weapons (Oct '19)



Greetings, Pioneers.
The new Violet and the Old Weapons Event will start after the Scheduled Maintenance on October 30, 2019, and will be held for eight weeks!


Event Period

FROM the scheduled maintenance on October 30, 2019
TO the scheduled maintenance on December 26, 2019



Who Can Participate

- Players of Family Level 20 and above
- Players with 1,000 or more achievement points

Click here to find out how you can participate and more details!

Daylight Saving Maintenance November 3, 2019

Greetings, Pioneers.

There will be a brief maintenance on ESPADA(NA) SERVER to adjust our systems for the end of Daylight Saving Time on November 3, 2019.
The maintenance will last for a two-hour duration and the scheduled times will be as follows:



[EST] 01:30 to 03:30


Thank you for your cooperation and understanding.

Scheduled Maintenance for October 16, 2019

Hello, imcGAMES here.

We would like to announce the details of the maintenance scheduled for October 16, 2019.
Make sure to check below for the schedule and patch notes.


MAINTENANCE PERIOD

- [SGT] 13:00 to 14:00 (October 16, 2019)
- [EDT] 01:00 to 02:00 (October 16, 2019)


Patch Notes

1. GENERAL MAINTENANCE

- System Maintenance
- We will be performing a general maintenance on our internal servers and system.

Regarding the Temporarily Restricted Accounts

Greetings, Pioneers.


As you are already aware, we have recently made investigations and took actions against the exploit of international exchange rate on our Steam store. This incident had the potential to leave a gravely negative impact on our in-game market, so we could not help but temporarily restrict many accounts that had not been directly involved in the exploit of the recent issue on the following basis:


1. Players who displayed a similar connection pattern to those who have abused the exchange rate (e.g. varying connection IP’s, shared accounts…etc.)

2. Players who have received in-game currencies without having made the exchange with items of equal worth or received items or currencies from suspected accounts.


Having conducted an extensive investigation with regards to the issue, we will be releasing the accounts that have been temporarily put on hold due to the above stated reasons. We offer our sincerest apologies for having taken up your valuable time due to our investigation into the matter.


The accounts temporarily restricted will be released by the time this announcement has been posted and we will be issuing compensations for the time we have took in the investigation of the Steam store exploit for all affected players. The compensations can be retrieved by interacting with the Leonardo Expreso NPC in the game.



Once again, we would like to apologize and thank you for the patience and understanding you have shown us during this time.