Hell Let Loose News

Update 14 Patch Now Live

Hey everyone,

We have been investigating reports of some servers having not moved over to the latest game version for the Update 14 patch, which was released this morning. These servers were missing from the Enlist screen, however, working with our Game Server Providers and partners, we have rolled out a fix that involved switching to a different version of the server exe file, but are still investigating the underlying cause.

All servers should be starting to come back online, however, if you experience particular performance issues, please use our new report link where you can directly report any in-game issues, and share helpful information with the team.

Update 14 Patch

As our investigations into some of the issues raised with Update 14 have required additional time to resolve, this patch is not inclusive of all the issues raised.

For Update 15, we are already in the final stages of preparing fixes for some issues we know have been frustrating players, such as the delayed weapon audio and missing reload sound for the Karabiner 98k on Console. Issues with performance, as well as bugs such as the grenade and loadout bugs, are ones that, like you, we are keen to see resolved. While these may take time, we are working on ensuring more issues are fixed for Update 15, and plan to address a range of other community-raised issues which we will be discussing in a future Developer Briefing.

Patch Notes

[h2]Improvements[/h2]
We have made a 20% decrease to the overall acceleration speed as a part of our ongoing plan to refine player locomotion. This change should ease players into the max speed from standing and during sharp movement, making it feel less abrupt and more realistic.

We understand that tanks require some revisiting, and we are investigating how this can be done while minimizing the risk to the wider game mechanics, and ensuring players won’t be able to outrun heavy tanks.

[h2]HUD/UI[/h2]

[Fixed] Incorrect experience awarded during post-match XP Screen

A bug was introduced in U14 where the awarding of XP during a match could reset the amount of XP earned in the match, resulting in a lower amount of overall XP being awarded at the end. This has now been fixed.

[Fixed] The Server name filter box is deselected when the player is attempting to type in on the Enlist Screen menu.

For U14, we fixed some instances where you could not correctly navigate the UI if using a gamepad. It had the unintentional side effect of making this filter box hard to use when typing into it. This has been fixed so the UI works as expected with all input devices.

[Fixed] Holding ‘F’ Actions

There was a bug causing various ‘F’ key interactions – healing, entering a vehicle and ‘letting go’ during the critical state – to be cancelled when opening the map. This has now been fixed, with the exception of the dismantle function which is as intended

[Fixed] Incorrect Amount of Votes to Kick

The newly introduced vote to kick function on console has been fixed. You will now find only 20 votes are required to successfully kick a player. Evaluating how we can scale this feature is ongoing, and we will keep you up to date with progress.

[h2]Audio[/h2]

[Fixed] Breathing while sprinting audio overlapped itself

It was found that two instances of the sprint breathing audio were playing at the same time; causing a noticeable doubling to occur. This has now been limited to one instance per player to prevent this from happening in future.

[h2]General Bug Fixes[/h2]

[Fixed] In-game vehicle movement stopping when opening the scoreboard.

When adding the feature for vote to kick on console, and making sure that the UI worked correctly on gamepad, we made changes to ensure that the UI reacted correctly when receiving the prompt to vote to kick someone. However, this logic would clear player input whenever opening the scoreboard, stopping actions like being able to drive vehicles. This has been changed to only happen if the voting UI is active, fixing the issue.

[Fixed] Dive to Prone used to appear to move faster and avoid conflict

We have modified and tweaked the Dive to Prone so that the player’s stance can't be changed until the dive to prone animation is completed.

[Fixed] Opening the map stops the player from performing multiple actions.
In U14, we fixed a dismantling exploit, however, this fix made any action also be stopped when opening the map. It has been changed so that it only dismantling will be stopped when opening the map, fixing the unintentional side effects of the previous change.

[Fixed] British weapons have increased sway when ADSing

We have included some changes that should make using British weapons a closer experience to that of the other forces. Work still needs to be done to find the root issue causing these weapons to have increased sway.

[Fixed] British AT gun has inverted controls

This setup error has now been fixed.

[Fix Submitted] The "Lost Connection to Host" prompt appears after finishing a match whilst the map is open.

With the map open when finishing a match, the client was repeatedly sending the same message to the server over and over again, so fast that the server would disconnect the client for spamming. This has had a fix submitted so that only one message is sent.

[h2]Weapon Bug Fixes[/h2]

[Fixed] British Weapons are not calibrated/zeroed correctly.

Issue improved, but work is still ongoing for some weapons (dropping at 100m).

[h2]Driel[/h2]

[Fixed] [D4] Invisible collision encountered above the player's head under a bridge.

There were collision issues with the Landscape LOD that would block player bullets. The landscape “opening” that accommodates the bridge asset has been adjusted and further debris removed to prevent any collision issues.

Developer Briefing #190 - A New Plan For The Future

Hey everyone,

We would like to start off by saying thank you for your dedication to Hell Let Loose. The voice of the community will always be an important influence for us, and we understand that your trust is earned with actions - not just words.

To ensure we can deliver higher quality updates, we will be delaying Update 15.
We have already begun revising our plans, and are reviewing what these changes mean to the existing roadmap - and intend to keep you up to date with any progress and changes, across developer briefings.

Today, we can announce the initial steps we are taking:

We’re putting plans together for structured PTEs, where players can provide feedback after each session that will be filtered into the development process. In order to ensure this process is effective, we’ll be rolling this out in stages, while building upon it.
We’re working on ways to adjust our schedule to see what is possible to better accommodate fixes and patches in between larger updates. This is an ongoing process, and will take time to perfect, however, we are committed to the course of action.
We have increased our QA resources to begin better supporting both quality of life fixes and new content.
We’re structuring new ways to address gameplay changes that can take player feedback into consideration, prior to finalizing for release. This process will also include the recent speed increase, and aims to be adopted for any future changes.

[h2]Update 14 Patch[/h2]

Thank you to everyone who provided feedback regarding Update 14. We have read all of the feedback and observed many of the same issues. The patch for Update 14 is not inclusive of all the issues raised, but we are working on getting many fixed, with the view to target additional bugs for Update 15, with a revised date to be announced.

Planned for the 22nd of June, the Update 14 patch targets several UX/UI issues, as well as updates to the dive to prone mechanic and player locomotion.

Lowered Sprint Acceleration
The Update 14 patch will introduce some refined player locomotion for players to test that will lower sprint acceleration, which aims to combat the current experience and prevent players from zig-zagging in order to avoid gunfire.

Dive to Prone Exploit
The new dive to prone feature introduced with Update 14, unfortunately, left room for players to dolphin dive. With this patch, players will no longer be able to cancel the animation and will not be able to use the function until the animation has been carried out.

XP Rewarding
We have identified that the XP earned at the end of the match was incorrect. Experience was not being rewarded for multiples of the same XP reward. We have since fixed this and continue to investigate to ensure the XP Reward system is as intended.

British Weapons
We have read your feedback surrounding some of the British weaponry, and for the Update 14 patch, will be submitting fixes for the reports of British weapons not being correctly zeroed, as well as the increased weapon sway when ADSing.

Holding ‘F’ Actions
There was a bug causing various ‘F’ key interactions – healing, entering a vehicle and ‘letting go’ during the critical state – to be cancelled when opening the map. This has now been fixed, with the exception of the dismantle function which is as intended.

Incorrect Amount of Votes to Kick
The newly introduced vote to kick function on console has been fixed. You will now find only 20 votes are required to successfully kick a player. Evaluating how we can scale this feature is ongoing, and we will keep you up to date with progress.

Inverted Controls
Your reports showed that the British AT-gun movement was inverted. We have now fixed this so that the controls are as expected – the ‘S’ key will cause the barrel to lower and the ‘W’ key will cause the barrel to rise.

Invisible Barrier on Driel
The invisible collision present under the bridge on Driel has been resolved. Players will now be able to shoot or drive vehicles through the space.

Server Filter Bug
When typing a server name in the Server Filter box on PC, a bug was causing the box to deselect after each character, making it difficult to type out and search for a server name. This issue has now been resolved.

Breathing Audio
The audio for the sprinting action has been reworked so it no longer overlaps.

Lost Connection to The Host
We have received a number of reports indicating some players have been running into an issue where they are met with the ‘lost connection to host’ prompt once a match has ended. A fix for this issue has been submitted for this patch.

[h2]Other Known Issues[/h2]

Some issues have been harder to reproduce, or require further time to ensure we can submit a successful fix. We are still investigating the following issues:

Sherman Firefly
The British forces’ Sherman Firefly tank’s frontal hull can be penetrated using high penetration weapons, allowing players to destroy the tank from the front. This issue is continuing to be investigated.

El Alamein & Driel Map Dates
Due to our existing development process and in order to maintain the integrity of our files, we are unable to change the accidentally switched map loading screen dates for Driel and El Alamein, with this patch. The change will instead be implemented once Update 15 is released.

Similarly, other text, such as the misspelling of ‘Panther’, will also be amended in Update 15.

[h2]A New Plan For The Future[/h2]

There are other issues and additional fixes that we plan to use this time to begin tackling, before releasing new content, and will communicate these once we have scoped how we can deliver them.

We are incredibly grateful to serve such a passionate community, and endeavour to continue working on our transparency, moving forward with a new approach to PTEs that offer the chance to provide quality feedback, alongside seeing what fixes are possible to introduce.

We’ve got a lot of work to do, so we’ll see you all on the frontline!

Hell Let Loose devs "deeply apologize" after glitch-filled trailer

Hell Let Loose developers Team 17 and Cover 6 say they are "sorry" after a trailer for the upcoming Devotion to Duty update featured a number of technical and visual glitches, leading the community to review bomb the FPS game on Steam. In a statement sent to PCGamesN, the developers say they have been "slower" than they had hoped with regards to addressing issues with gameplay in Hell Let Loose, and that they are "embracing" player feedback ahead of future updates.

Read the rest of the story...

A Message to The Community

We’re sorry, everyone.

What we’d hoped would be an exciting and immersive trailer for our next update - Devotion to Duty - has unfortunately fallen short of expectations. We understand that you were eagerly awaiting the trailer, and we deeply apologize for the disappointment, frustration, and sense of let-down felt among the community.

Hell Let Loose has always aimed to provide an authentic and immersive experience, and the latest updates haven’t reflected this as well as they should have. We hear and value your feedback and are dedicated to actioning it across future updates.

Team17 and Cover 6 Studios’ vision is to remain true to the game's origins, retaining the core strategic squad-based shooter Hell Let Loose is known for, while inviting more like-minded players, so everyone can enjoy the game.

Like Hell Let Loose, communication is the key to success, something we are continuing to work to improve. With an initial focus on improving the Hell Let Loose experience, we have been slower than we had hoped in addressing the core gameplay and meta, with our latest updates having fallen short of expectations. Although such changes won’t happen overnight, our commitment remains unwavering.

We want to improve on each update we deliver and are learning from and embracing your experiences and feedback. We will take steps to address this in future updates and are revisiting the ways in which we can actively work with you, with a renewed focus on delivering the best possible Hell Let Loose experience.

In our next Dev Brief, landing on Friday the 16th of June, we’ll be outlining the initial fixes for the patch releasing on the 22nd of June. In subsequent dev briefs, we’ll deliver an overview of when fixes for other known issues come online, while determining how we further improve the quality of life of Hell Let Loose, keeping you up to date with any progress and changes.

Thank you for all of your heartfelt feedback, passion, and continued support.

We’ll see you all on the frontline.

Hell Let Loose is being review bombed on Steam after glitchy trailer

Hell Let Loose is being review bombed on Steam after the latest Devotion to Duty trailer contains a number of visual and other issues, prompting concerns about the future of the FPS game under new developer Team 17. Though recent Hell Let Loose Steam reviews previously rated the shooter as 'mostly positive,' this has now dropped to 'mixed' as the HLL community expresses dismay at the coming update's new reveal trailer. Team 17 says it will address the response to the Devotion to Duty cinematic, which features animation and graphical glitches.

Read the rest of the story...