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Hell Let Loose devs "deeply apologize" after glitch-filled trailer

Hell Let Loose developers Team 17 and Cover 6 say they are "sorry" after a trailer for the upcoming Devotion to Duty update featured a number of technical and visual glitches, leading the community to review bomb the FPS game on Steam. In a statement sent to PCGamesN, the developers say they have been "slower" than they had hoped with regards to addressing issues with gameplay in Hell Let Loose, and that they are "embracing" player feedback ahead of future updates.


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Hell Let Loose is being review bombed on Steam after glitchy trailer

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Hell Let Loose dev leaves WW2 game for "next project", but don't panic

A Message to The Community

We’re sorry, everyone.

What we’d hoped would be an exciting and immersive trailer for our next update - Devotion to Duty - has unfortunately fallen short of expectations. We understand that you were eagerly awaiting the trailer, and we deeply apologize for the disappointment, frustration, and sense of let-down felt among the community.

Hell Let Loose has always aimed to provide an authentic and immersive experience, and the latest updates haven’t reflected this as well as they should have. We hear and value your feedback and are dedicated to actioning it across future updates.

Team17 and Cover 6 Studios’ vision is to remain true to the game's origins, retaining the core strategic squad-based shooter Hell Let Loose is known for, while inviting more like-minded players, so everyone can enjoy the game.

Like Hell Let Loose, communication is the key to success, something we are continuing to work to improve. With an initial focus on improving the Hell Let Loose experience, we have been slower than we had hoped in addressing the core gameplay and meta, with our latest updates having fallen short of expectations. Although such changes won’t happen overnight, our commitment remains unwavering.

We want to improve on each update we deliver and are learning from and embracing your experiences and feedback. We will take steps to address this in future updates and are revisiting the ways in which we can actively work with you, with a renewed focus on delivering the best possible Hell Let Loose experience.

In our next Dev Brief, landing on Friday the 16th of June, we’ll be outlining the initial fixes for the patch releasing on the 22nd of June. In subsequent dev briefs, we’ll deliver an overview of when fixes for other known issues come online, while determining how we further improve the quality of life of Hell Let Loose, keeping you up to date with any progress and changes.

Thank you for all of your heartfelt feedback, passion, and continued support.

We’ll see you all on the frontline.

Hell Let Loose is being review bombed on Steam after glitchy trailer

Hell Let Loose is being review bombed on Steam after the latest Devotion to Duty trailer contains a number of visual and other issues, prompting concerns about the future of the FPS game under new developer Team 17. Though recent Hell Let Loose Steam reviews previously rated the shooter as 'mostly positive,' this has now dropped to 'mixed' as the HLL community expresses dismay at the coming update's new reveal trailer. Team 17 says it will address the response to the Devotion to Duty cinematic, which features animation and graphical glitches.


Read the rest of the story...


RELATED LINKS:

Hell Let Loose devs "deeply apologize" after glitch-filled trailer

"Embarrassing" Hell Let Loose trailer has floating arms and A-posing

Hell Let Loose dev leaves WW2 game for "next project", but don't panic

"Embarrassing" Hell Let Loose trailer has floating arms and A-posing

The new Hell Let Loose trailer, which outlines the upcoming Devotion to Duty update for the WW2 FPS game, is described as "embarrassing," "scary," and "sad," owing to complaints regarding voice acting and a number of apparent glitches. Devotion to Duty brings a smaller 25v25 game mode to the war shooter, based on the battle of Brécourt Manor, as made famous by HBO's Band of Brothers. It arrives after Hell Let Loose creator Black Matter handed full-time development to Team17 and its partner studio Cover 6, and is scheduled to arrive on July 8. Responding to concerns about the quality of the Devotion to Duty reveal, Team17 says it will "address" the trailer in a coming announcement.


Read the rest of the story...


RELATED LINKS:

Hell Let Loose is being review bombed on Steam after glitchy trailer

Hell Let Loose dev leaves WW2 game for "next project", but don't panic

WW2 shooter Hell Let Loose update 12 adds new night map variants

WW2 shooter Hell Let Loose is adding a shorter-session mode for 25 players




Correction: The article originally indicated that Hell Let Loose was developed by Black Matter. After acquiring the assets in January 2022, Team17 became the active developer...
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