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September 10th Weekly Maintenance Schedule Patch Notes

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Attention, Chasers!

Please check this week’s maintenance schedule below.

The following patch note pertains to contents that will be updated during the (UTC+0) September 10th,2019 Weekly Maintenance.
Maintenance will happen during the following times:

(*Above time periods are subject to change. In case of schedule change, we will update this announcement.)

Additional Content and System Update
1. Synthesis System will be added.
  • ‘Hildad’s Cube’ placed inside Eltheca Library will allow you to synthesize items and extract ingredients from existing items.
  • While playing PVE missions, you will have a chance to acquire Energy of Chaos and Lost Pieces that can be used to synthesize boss items.
  • While playing PVP missions, you will have a chance to acquire Energy of Harmony and you can use Essence items that you acquire from extraction to craft Supply Box items and Karma Crystals.
  • Essence item type will depend on the item you are extracting from. (Example: If you extract an accessory, you will acquire Accessory Essence)
  • The number of energy and essence for synthesis will depend on the number & type of item.
  • You can craft either Energy of Harmony or Chaos by using a 2: 1 Ratio, 2 being the ingredient and 1 being the target energy you are trying to synthesize.
  • You will be able to synthesize Basic Dye to create Intermediate Dye and you will be able to use Intermediate Dye to create Advanced Dye.
  • (※ We implemented the Synthesis System in order for players to depend less on RNG to acquire the item they want from a certain boss. With the new system, players will be able to make sure they acquire the item they need while not heavily depending on RNG.)

2. Sub Karma Crystal System will be changed.
  • From now on, Sub Karma Crystal will no longer depend on which slot it is equipped on and will apply its effect on the Karma (Weapon). With this change, the existing Sub Karma Crystal has been changed.
  • You will no longer be able to equip the same Sub Karma Crystal on the same Karma (Weapon).
  • New Sub Karma Crystals has been added.
  • Weapon’s Modification count will be increased by 1.
  • You can now acquire new Sub Karma Crystals from the Synthesis System.

3. Phase 1 of Guild System has been updated. You will now be able to create and join guilds.
  • Guild Menu can be accessed by pressing the R button and pressing the button beside the Friend Icon.
  • Guild Names can only consist of Alphabet and Numbers. The length can be from 4 to 16 characters.
  • You require 10,000 CP in order to create a guild.
  • Your guild can have up to 50 members.
  • When you are in a guild, you will be able to chat with your members by using the Guild Chat function.
  • You can also join a guild from the Recommended Guild list.
  • 10% of AP earned by your guild members will be added to the Guild’s GAP.
    (This will not decrease the amount of AP earned by guild members.)
  • Depending on the earned GAP, the guild ranking will be set and depending on the ranking, this guild will be placed on the top of the recommended guild list.
  • GAP will reset on the 1st of Each Month @ 06:00 (Server Time).
  • Guild Master and Guild Members who hasn’t logged in for 30 days will be kicked from the guild.
  • If the Guild Master disbands the guild or guild member quits the guild or gets kicked from a guild, all character in that account won’t be able to join another guild for 24 hours.
  • Phase 2 of Guild System Update will include Guild Only Eltheca Channel and content that can use the GAP.

4. 6 Player PVE Mission, “Blazing Blade of Calamity” will be added.
  • One day, a Knight of Calamity appeared who wielded the power of Calamity at his will.
    The Chase dispatched their members to investigate this issue but due to losing so many of their members, they decided to only allow Chasers with D Rank or higher in order to minimize casualties.
  • Blazing Blade of Calamity will not only depend on each individual Chaser’s abilities but also team work.
    Knight of Calamity has a total of 4 phases and each phase has a time limit.
    If you are not able to pass each Phase within a set time limit, you will fail the mission. You will also acquire rewards depending on the number of phases you were able to clear.
    ※ Reward Per Phase
  • Acquired item can be extracted and synthesized to a different item.

5. Max number of party member has been increased to 6.
  • Depending on the number of members in your party, missions you can request for will be limited.
  • When there are 3 members in your party, you will be able to queue up for Practice Probatio.
  • When there are 4 members in your party, you will be able to queue up 4 Player PVE Missions.
  • When there are 6 members in your party, you will be able to queue up 6 Player PVE Missions.
  • (※ We have heard your complaints about the limitations of current party system and with the addition of the 6 Player PVE mission ‘Blazing Blade of Calamity’, we realized that it could be too difficult for randomly matched players to clear. This is why we decided to increase the current party size to 6. Also, with the addition of the guild system, we hope many guild members play together.)

6. You will now be able to choose 2 maps you do not prefer for Official and Practice Probatio.
  • When you select 2 maps that you display, it won’t be matched in your matchmaking queue. However, depending on the players you are matched with, if there aren’t enough players, you may be matched to a map you disliked. (While in a party, only the map preference of the party leader will be in effect.)
  • Characters that has less than 5 total matches from Probatio (Official & Practice) won’t be able to use this function.

7. Survival Mode can now start with fewer players (9 Players).
  • The max members are still 18 players but while matchmaking, if 9 or more players agree to start the match, the match will start regardless if the 10th member accepts or declines.
    Also, if a certain duration passes for matchmaking, the match will start with 9 or more players.


8. Localization for French has been improved.

9. Trickster Elemental, Settia's Invisible Accessories will be added.
  • Settia's blesses the accessories with her power and make the accessories invisible.
  • You can craft these accessories from Hildad's Cube by using Essence and Energy.

10. Matchmaking Change
  • When matchmaking for Survival Mode, accounts that are E Rank and have less than 5 match history will be put in a separate queue. Other players will have the same matchmaking process.
  • When you are in a party, if your party member’s rank is higher than you by 5 or higher, the matchmaking will be made according to the higher-ranking character’s bracket. (If the difference is less than 5, party rating will take effect.)
  • We are reducing the max rank difference to 15 ranks. (Example: Depending on the matchmaking time, D1 rank can meet up to B5 rank.)

11. PVE Mission cooldowns will be removed.

12. Prerequisite Missions will be added in order to access ‘Illusion Device Overload’ & ‘Chase: Illusion Core’.


Shop Update
1. Karma Crystal and Sub Karma Crystals will be removed from Supply Boxes.
Due to the above change, the drop rates have been changed like following.


2. The ‘Gold Lion Cape’ will now drop from Supply Box (Karma) instead of Supply Box (Costume)

3. New Premium Items added on September 10th will be notified with a separate announcement.

4. Blazing Fist & Diabolic Witch DLC compensation will end on UTC+0 Sep 10th 00:00.


Event
1. Hildad's Earring can be crafted starts
  • Duration: 2019.09.10 After Maintenance ~ 2019.09.25 Before Maintenance
  • Remain Hildad's lost pieces will be deleted on 2019.09.25 during Maintenance
  • Hildad's Earring cannot be trade


Bug Fix
1. When your character falls or leaves the map area, you will be returned to the game instead of being stuck there.

2. When you are attacked server side, you will no longer see the hit effect displayed through your client.

3. Fixed an issue where one of the challenges to acquire a certain percentage of interruptions while winning was match was counting the damage amount.

4. Fixed an issue where having a character with high maturity would make the character’s nose and chin clip through the Chaser Mask.

5. Fixed an issue where being hit by Moon Slash would leave the sound effect to linger for a set duration.

6. Fixed an issue where equipping compression bandage and Butler Top would make the arm model look compressed.

7. Fixed an issue where the in-game zoom amount would change the sensitivity of spinning your character around in the character window.

8. Fixed an issue where Damage Numbers wouldn't show up during Tutorial & inside Training Grounds after a character was just made.

9. Fixed an issue where players won’t receiving the rewards for reaching Season Lv.45 and also not displaying the Season Lv.45 properly.


All above changes can change due to development complications and when there is a change, we will notify you on the changes.

September 5th Emergency Maintenance Announcement

Hello Chasers!

In order to fix some critical issues, we will have an emergency maintenance.

Please take note, the emergency maintenance will be held from @ September 5th (UTC+0 07:00 ~ 07:20)


You will not be able to login or play during this maintenance.
Please understand that the duration of the maintenance may be adjusted.

Here is the list of issues that will be fixed in the coming, emergency maintenance:


1. Server Restart
- We will open the server immediately after the server has been restarted.
- There is a chance that the server will be up and available earlier than notified.


We apologize for any inconvenience caused by the Emergency Maintenance.

Thank you for your patience.

September 4th Weekly Maintenance Schedule Patch Notes

Attention, Chasers!

Please check this week’s maintenance schedule below.

The following patch note pertains to contents that will be updated during the (UTC+0) September 4th,2019 Weekly Maintenance.
Maintenance will happen during the following times:

(*Above time periods are subject to change. In case of schedule change, we will update this announcement.)


Our originally planned update date for Crafting System, Guild System, and 6 Player PVE Mode has been pushed back to September 10th (UTC+0).
( In this week live stream, we will share more information for next maintenance patch spec, please follow our twitch channel : https://www.twitch.tv/kurtzpeltv/ )

Due to the above changes, there won't be any updates this week and instead, we decided to extend the current on-going event for 1 more week.

We apologize for the inconvenience and thank you for your patience.


Event
1. “[Event] Let’s get it” has been extended.
- Duration: 2019.08.21 After Maintenance ~ 2019.09.10 Before Maintenance

2. “[Event] Daily Boost!” has been extended.
- Duration: 2019.08.21 After Maintenance ~ 2019.09.10 Before Maintenance


All above changes can change due to development complications and when there is a change, we will notify you on the changes.

Recent Issues Regarding Item Database Anomaly

Hello Chasers,

Due to an item database anomaly (bug) with the Steam Inventory, we had to conduct a server maintenance this evening 8/29/2019.
The anomaly was caused due to a rare, intermittent error that occur between a KurtzPel Character and the Steam Inventory Service.
We were able to confirm that though very rare, the error may have caused some Chasers to receive some duplicate items.

As of 11:00 8/29/2019 (UTC+0), we were able to resolve this issue via maintenance.

With the assistance of some noble and dedicated Chasers, we were able to resolve the issue quickly, and get all of you back into the game with little incident. Those that reported the issue to us were compensated for their time and effort.

This issue happened twice on 8/26/2019 UTC+0 and today. Any and all erroneous items that were created as a result of this error have been removed from the game.

Though this was a very weird bug/scenario, please be aware that any players found exploiting a situation like this will have correction action taken against their accounts, up to and including permanent account closure.

Currently some Chasers accounts are Steam market banned temporary which means they can’t transfer their item to steam inventory for investigation until it’s finished.

Even though this issue has been resolved, if for some reason you feel that a discrepancy has occurred due to the Steam Inventory transfer process error, please make sure to send in a Customer Support ticket, and we will conduct an in-depth investigation.




https://www.kurtzpel.com/customer-service/


Thanks again to those who brought this issue to our attention. We sincerely appreciate all that our dedicated Chasers do for us.

We sincerely apologize for the trouble involved with this situation.

August 29th Emergency Maintenance Announcement

Hello Chasers!

In order to fix some critical issues, we will have an emergency maintenance.

Please take note, the emergency maintenance will be held from @ August 29th (UTC+0 11:00 ~ 12:00)


You will not be able to login or play during this maintenance.
Please understand that the duration of the maintenance may be adjusted.

Here is the list of issues that will be fixed in the coming, emergency maintenance:


1. Fixed the item database anomaly with the Steam Inventory


We apologize for any inconvenience caused by the Emergency Maintenance.

Thank you for your patience.