GrandChase News

Hello, Heroes of Bermesiah!
We are excited to announce new community events alongside the final Awakening pre-registration.

[h3]1. Livestream Awakening Event[/h3]

We are excited to bring you another opportunity to earn rewards through livestreaming! All players will have the opportunity to play Zero, Asin, and Kallia for rewards.

Livestream Event Period:

● 4/16/2025 (Wed) 17:00 ~ 5/6/2025 (Tue) 11:59 (UTC +0)
● 4/16/2025 (Tue) 10:00 ~ 5/6/20245 (Mon) 04:59 (PDT)

How to Participate:

● Livestream for 2 hours on Twitch, YouTube, or Chzzk to qualify for rewards.
● All gameplay must be with Zero, Asin, or Kallia.
● All Twitch VODs must be highlighted in order to review them at a later time.
● Submit your livestreams with the proper information by May 7th at https://forms.gle/uSUE17zWuDL1qaec8

● For full details, please refer to the information listed in the form.

Rewards:

● 2 Hours Livestreamed - 20x Seal Breaker Scrolls + Premium GC Club (7 Days)

[h3]2. Awakening Social Media Sharing Event[/h3]

Event Period:

● 4/16/2025 (Wed) 06:00 ~ 5/6/2025 (Tue) 06:00 (UTC +0)
● 4/15/2025 (Tue) 23:00 ~ 5/5/2025 (Mon) 23:00 (PDT)

How to Participate:

● Head to Facebook, Instagram, and X to find and share our social media sharing event post.
● Facebook and X instructions: Click the ‘Share’ or ‘Repost’ button and leave your GrandChase username in the comments of the official post!
● Instagram instructions: Create your own post that includes the pre-registration page link, #GrandChaseAwakeningTheFinal, and your username!
● Don’t forget your account/post must be set as ‘public’ in order to be eligible for prizes.

Prizes:

• 30 winners of [Event] Seal Breaker Scroll x10

Winners will be contacted after the event period has ended and prizes will be sent to their in-game mail.

[h3]3. Gleam Awakening Pre-Registration Event[/h3]

Event Period:

● 4/16/2025 (Wed) 19:00 ~ 5/7/2025 (Wed) 06:59 (UTC +0)
● 4/16/2025 (Wed) 12:00 ~ 5/6/2025 (Tue) 23:59 (PDT)

How to Participate:

● Head to the official Gleam event page. https://gleam.io/6hG9a/the-final-awakening-pre-registration-contest

● Complete any number of the listed actions to earn entries into the raffle.
● Some methods give more entries than others, so be sure to complete them all for maximum entries.
● See the Gleam event page Terms and Conditions for further details.

Prizes:

● 3 winners of 25k VP
● 10 winners of 10k VP
● 20 winners of 5k VP

Winners will be contacted by email and must reply within 7 days to claim their prizes.

We have noticed that there were certain items missing in the compensation regarding the item rate that was sent out today.

We have sent out the differences by mail to the players who have not received the intended quantity of items.

We apologize for the confusion caused in the process.

We will strive to provide a better experience.

Thank you.

Hello, Heroes of Bermesiah!
A maintenance will be conducted to address the following issues.



- Stabilized the server


We will strive to create the best experience possible.
Thank you.

Hello, Heroes of Bermesiah!
Bug fixes and improvements have been updated.



- Fixed a bug where an unintended item was on sale in the cash shop
- Fixed the pop-up icon image for awakening pre-registration at the top menu bar
- Fixed the unintended activation of special when Zero swapped stances (Stark, Shining Gran, Dimensional Fissure)
- Removed unnecessary tooltip from Asin’s Skill Tree
- Fixed a bug where Asin’s Water Puddle did not have a cooldown
- Fixed a bug where Asin’s [Enhance Attack Power] Command buff effect was not applied as intended under certain circumstances
- Fixed a bug where the cooldown icon of Asin’s Speed Increase buff effect was not displaying as intended
- Fixed a bug where an unintended image was displayed in the pet collection list


We will strive to create the best experience possible.
Thank you.

The following is the announcement for the compensation plan regarding the probability issues in GrandChase Classic.

First and foremost, we sincerely apologize for the loss of trust we caused among our players. We take full responsibility for our mistakes and are committed to improving our systems.

After terminating service in 2015, we relaunched on Steam six years later without any modifications. We realized that the system we used for the relaunch was not adequately vetted, as it was based on a version that was six years old. Additionally, we failed to properly prepare and verify the implementation of the probability announcement rules. We recognize that our announcement did not fully explain the actual system structure, and we took immediate action to correct it. We did not intentionally distort or hide any information, and the KFTC (Korea Fair Trade Commission) took this into consideration.

One of the main points raised by the KFTC was that the probability of obtaining an item in the 'Point Acquisition Field' was set at 0%, which differed from what was disclosed. In other fields, normal probabilities were applied; therefore, we determined the compensation criteria based on the affected field.

The total sales figure of 3 billion KRW announced by the KFTC represents global sales. This figure includes transactions from fields with normal probabilities, making it difficult to isolate the sales that occurred exclusively in the Point Acquisition Field.

Since this sales figure also includes regular sales of scrolls, we designed the compensation proposal with consideration of the structural nature of the issue and the limited information available to us.

We have decided to base the compensation amount on all 'Seal Breaker Scrolls' purchased during the period(2022.8.3 ~ 2023.2.27) highlighted by the KFTC, regardless of whether they were purchased as free or paid VP. Due to the objective limitations in calculating the exact loss for each player, we have estimated the average loss based on overall statistics and will compensate players by doubling that amount to 10%. Additionally, we have set a minimum compensation of 10 scrolls to account for the minimal acquisition issues experienced during the initial acquisition process. Players who purchased fewer than 10 scrolls will also receive compensation.

With this in mind, the 'Seal Breaker Scrolls' will be mailed out today during our regular maintenance.

We take full responsibility for the confusion caused to our players and humbly accept this decision. We will voluntarily implement this compensation in a responsible manner.

We sincerely apologize to all players who may have been disappointed by this incident, and we will continue to strive to be a trusted source as GrandChase Classic.