AWS Issue Update & NP Compensation
Lumia Survivors!
As you may know by now, there was an issue with the AWS (Amazon Web Services) due to a cooler failure. This was the same issue that caused matching cancellation issues on the Asia
servers a couple of days ago. A few servers malfunctioned due to overheating and caused issues with the entire server group last night around 23:45 (KST).
Although AWS is responsible for the issue, it caused an inconvenience to our loyal Eternal Return players. Many were unable to get matches, select characters, load routes, and other issues.
The issue has now been resolved on the AWS side and we'll continue to monitor the situation.
Because we value all our players who have been with us until now, even through unstable matching issues, we'll be sending everyone 300 NP during our scheduled maintenance this coming
Wednesday.
We thank you for helping us become aware of this issue with all your feedback and reports, as well as your eternal support!
We'll continue to work hard and do our best to create an enjoyable game for you all!
As you may know by now, there was an issue with the AWS (Amazon Web Services) due to a cooler failure. This was the same issue that caused matching cancellation issues on the Asia
servers a couple of days ago. A few servers malfunctioned due to overheating and caused issues with the entire server group last night around 23:45 (KST).
Although AWS is responsible for the issue, it caused an inconvenience to our loyal Eternal Return players. Many were unable to get matches, select characters, load routes, and other issues.
The issue has now been resolved on the AWS side and we'll continue to monitor the situation.
Because we value all our players who have been with us until now, even through unstable matching issues, we'll be sending everyone 300 NP during our scheduled maintenance this coming
Wednesday.
We thank you for helping us become aware of this issue with all your feedback and reports, as well as your eternal support!
We'll continue to work hard and do our best to create an enjoyable game for you all!