New DLC Pricing & Compensation notice
Hello everyone,
Yesterday, there was a problem regarding a discount for the "Character X Skin Combo Pack" that was incorrectly applied. Steam applied the discount twice, and sold the pack at a greater discount than intended.
There are many players who have already purchased it at the double discounted price, so we decided to maintain the current "doubly discount" price to avoid troubling players.
For players who have purchased the pack for the previous price, we plan to partially refund the payment or return the price difference to your steam wallet, but we are currently discussing this with Steam as this is up to them. If Steam disallows it, we'll try to provide the best compensation that we can.
In addition, players who already owned the skins and characters before purchasing the DLC, A-Coin and NP will be provided accordingly (Character 8,020 A-Coin / Skin 1,075NP). Although the price for the DLC has been set at a very low price, players who already owned the skins and characters will also receive the same benefits when purchasing the pack.
We sincerely apologize for the confusion.
Yesterday, there was a problem regarding a discount for the "Character X Skin Combo Pack" that was incorrectly applied. Steam applied the discount twice, and sold the pack at a greater discount than intended.
There are many players who have already purchased it at the double discounted price, so we decided to maintain the current "doubly discount" price to avoid troubling players.
For players who have purchased the pack for the previous price, we plan to partially refund the payment or return the price difference to your steam wallet, but we are currently discussing this with Steam as this is up to them. If Steam disallows it, we'll try to provide the best compensation that we can.
In addition, players who already owned the skins and characters before purchasing the DLC, A-Coin and NP will be provided accordingly (Character 8,020 A-Coin / Skin 1,075NP). Although the price for the DLC has been set at a very low price, players who already owned the skins and characters will also receive the same benefits when purchasing the pack.
We sincerely apologize for the confusion.