Ban Policy (Active from Sissela Update)
Players found to be violating terms of service of the game will be subject to punishment based on the severity of the violation.
Bannable cases may include, but are not limited to:
Banning can take two different forms:
* If a player has received two temporary bans, the third one will become a permanent ban
* Players are responsible for their own account. If you lend your account to another person, and said person violates TOS, the account owner will be held responsible.
Players will not receive a notification upon their account being banned.
To issue a ban appeal, submit a message to our support center using the Issue category: Ban
This can be found here: https://eternalreturn.zendesk.com/hc/en-us/requests/new
Bannable cases may include, but are not limited to:
- Repeated insulting and harassing to other players in the game chat
- Intentional teaming between players in ways that the system does not presuppose in each game mode.
- Repeated reported cases of two or more players collaborating in eliminating other players in matches will be considered as teaming
- Strategical decisions in the last safe zone like focusing a harder to kill character or one with less HP will likely not be considered teaming
- Repeated cases of AFK in team modes
- Usage of illegal programs in the game
- Attempted impersonation of Nimble Neuron staff
- Any other violation of the Terms of Service (https://www.playeternalreturn.com/terms-of-service)
Banning can take two different forms:
- Temporary ban: 3 days, 7 days, 1 month.
- Permanent ban: Indefinite revocation of access to the game with said account.
* If a player has received two temporary bans, the third one will become a permanent ban
* Players are responsible for their own account. If you lend your account to another person, and said person violates TOS, the account owner will be held responsible.
Players will not receive a notification upon their account being banned.
To issue a ban appeal, submit a message to our support center using the Issue category: Ban
This can be found here: https://eternalreturn.zendesk.com/hc/en-us/requests/new