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Transmog FAQ


Greetings, Adventurers!

Show off your favorite skins when Transmog comes to New World on August 21. Downtime will begin at 5AM PT (12:00PM UTC) and last approximately 1 hour. Use consumable Transmog Tokens to capture the appearance of any gear collected in the world and then transform it into a usable skin for your cosmetic collection. How will your aesthetic inspire other players?

We caught up with the Development Team to discuss everything you need to know about the new feature. Read on for a breakdown of how it works.

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[h2]HOW DOES TRANSMOG WORK?[/h2]
Interact with the Stylemancer NPC in any settlement and select a specific piece of gear to view its Transmog options. Next, you’ll see a thumbnail grid of potential appearances for the slot. This includes both collected skins and entitled skins from Twitch Drops, Prime Gaming Loot, and the in-game Store.

After you’ve acquired an item as loot, the option to capture its appearance will be permanently available from the Stylemancer, even if you salvage, discard, or trade the item. Any items obtained prior to the release of this feature, but no longer owned must be reacquired for the menu to recognize and allow players to Transmog it.


The appearance of almost any weapon, tool, and armor can now be converted into a skin for 1 Transmog Token.
  • Transmog Tokens cannot be spent on Twitch Drop, Prime Gaming Loot, Leaderboard reward skins, and in-game Store items since they’re already available as skins. New icons will identify the source of each item for your convenience.
  • Some items like Leaderboard reward skins will not appear on the Transmog screen.
  • Any item that was in your inventory following the release of Transmog can have its appearance captured, even if you no longer own it.
  • Once confirmed, the skin will now appear in the Change Skin menu as a skin option. Transmog skins will be available forever account-wide, regardless of ownership status of the original gear piece.
  • You can sort through the menu by Name, Source, Owned vs. Unowned, Captured vs. Uncaptured, Full Sets vs. Partial Sets (includes the option to apply appearances available from the matching set so you can quickly change the entire outfit), and Transmog Factor (Tier).

[h2]WHAT ARE TRANSMOG TOKENS?[/h2]
Use consumable Transmog Tokens at Transmog Stations to capture the appearance of any item in your inventory. Once an appearance has been captured, it is permanently available as a skin. The captured skin will then appear as an item that can be applied to another skin in the change skin menu.


Each skin capture will cost one Transmog Token. Your current amount of Transmog Tokens will be visible in the menu.

[h2]HOW TO GET TRANSMOG TOKENS?[/h2]
Transmog Tokens can be obtained for free through the following methods:

Free Season Pass Rewards Track:
  • 1 Transmog Token can be earned at Level 15, Level 50, and Level 100 for a total of 3 Transmog Tokens.
Elite Chests: (1% Drop Chance)
  • You can earn one Transmog Token per week from any Elite Chest.

Transmog Tokens can also be obtained for Marks of Fortune:

Premium Season Pass Rewards Track:
  • 1 Transmog Token can be earned at Level 7, Level 18, Level 65, Level 75, and Level 85 for a total of 5 Transmog Tokens.
In-Game Store:
  • 1 Transmog Token for 2,500 Marks of Fortune
  • 2 Transmog Tokens for 5,000 Marks of Fortune
  • 5 Transmog Tokens for 10,000 Marks of Fortune
  • 10 Transmog Tokens for 20,000 Marks of Fortune

Please note that Transmog Tokens are not tradable. There is no functional difference between free and paid Tokens.

[h2]CAN I TRANSMOG SKINS ACROSS DIFFERENT WEIGHT, WEAPON, AND APPAREL TYPES?[/h2]
  • You can Transmog from light to heavy or medium armor appearances and vice versa.
  • You can only Transmog within the same Weapon type (Muskets can only apply to Muskets, Swords to Swords, etc).
  • Transmog only works across the same slot for apparel (head only works with head, chest with chest, etc).
  • All Tiers and rarities are eligible for Transmog.

[h2]HOW DO SKIN DYES WORK WITH TRANSMOG?[/h2]

You can use any consumable Dye to change the color of your Transmog skins. The underlying piece of gear and the Transmog version can have different appearances. For example, you can dye a Helmet after changing it’s appearance, but that Helmet will go back to its original color when you remove the Transmog skin.

[h2]ARE TRANSMOG TOKENS AND SKINS AVAILABLE ACCOUNT-WIDE?[/h2]

You will have a shared balance of Transmog Tokens across your account. That means spending a Transmog Token on any character will reduce your total account balance. Customized Transmog skins will also be available account-wide, making your preferred fashion accessible to all of your characters. Your alternate characters do not need the underlying skin to select a Transmog outfit. The custom skin will automatically be available to all of your characters through the change skin menu.

Thanks for your support! We’ll see you in Aeternum.

New World Update 2.0.3


Greetings, Adventurers!

New World Update 2.0.3 downtime will begin at 11:00PM PT (6:00AM UTC) on August 15 and last approximately 1 hour. As the curtain closes on this year’s Summer Medleyfaire, mysterious gateways have been spotted around Aeternum. Catch Rafflebones in the new Luck of the Bones event for legendary loot. This update will also introduce a new emote bundle to the in-game Store.

[h2]LUCK OF THE BONES[/h2]

Find portals, summon Rafflebones, and snatch Legendary rewards in Luck of the Bones. The elusive loot collector, Rafflebones, will have his unpredictable spawns guaranteed at any of the numerous portals throughout Aeternum. Best of all, its rewards are even better than usual. How will you make the most of your luck before the event ends on August 29?

Explore the announcement article for details on rewards and more.

[h2]RELEASE NOTES[/h2]
[h3]WORLD EXPERIENCE[/h3]
  • Fixed an issue that prevented all types of treasure chests that are fished up from progressing the Treasures of the Deep quest.
  • Fixed a rare issue that crashed the game when entering Expeditions.
  • Fixed an issue that caused the final chest in the Lazarus Instrumentality Expedition to not unlock for all players.
  • Fixed an issue that prevented some players from completing the quest "The Ritual".
  • Fixed an issue that prevented some players from completing the quest "Break Some Eggs".

[h3]SEASONS[/h3]
  • Fixed an issue that caused Golden Scarab crafts to count incorrectly towards Season Challenges.
  • Legendary Gypsum crafts no longer give seasonal experience.
  • Fixed an issue that caused players to not get rewards for beating the Hatchery Trial if they died in the boss fight.
  • Fixed an issue that sometimes caused the Activity Card to not appear stampable when a stamp was available.

[h3]ECONOMY, PROGRESSION, AND GEAR[/h3]
  • Bluefish, Flouder, Halibut, Clams, Frogfish, & Swordfish can now be fished up in Everfall's saltwater.
  • Moved loot spawns for Nutmeg from Great Cleave and First Light to Windsward and Reekwater.
  • Fixed an issue that caused an icon to disappear from the menu slot after unequipping a skin.
  • Fixed an issue that prevented dye from working on certain armor.

[h3]GAME MODES[/h3]
  • Fixed an issue that caused players to remain dead in the open world after dying in a 3v3 Arenas match and then leaving.

[h2]STORE EMOTES[/h2]
[h3]USEFUL GESTURES EMOTE BUNDLE[/h3]
“Tell them how you really feel!”
Includes:
  • Vanity Emote
  • Put up your Dukes emote
  • Mic Drop emote
  • Referee Pin Count emote
  • Give Trophy emote

Cost: 9,000 Marks of Fortune

This bundle is pro-rated, so if you’ve already purchased something in the bundle, that will reduce the cost.

Thanks for your support! We’ll see you in Aeternum.

New Prime Gaming Loot - Corroded Deep-Sea Chest

Greetings, Adventurers!

Exclusive New World consumable items are now available through Prime Gaming until September 8, 2023. If you are an Amazon Prime member, make sure to pick up the Corroded Deep-Sea Chest! It contains Bloody Velvet Captain’s Bed x1, Candle Cluster x2, Vial of Suspended Azoth x10, Runestone Stopwatch x1, Umbral Shard x500, Glowworm Bait x100, and Gypsum Orb x5.


“The salt crust of prolonged submersion further protected its long-lost contents."

With Prime Gaming, Amazon Prime members enjoy tons of free, exclusive content for their favorite PC, console, and mobile games. Plus, they can claim a collection of PC games for free every month that are theirs to keep forever, and a monthly Twitch channel subscription. Prime Gaming’s selection of in-game content and free PC games is always growing and rotating to stay fresh, with new items and free games added every month.

Players who are not currently Amazon Prime members that are interested in accessing the exclusive New World loot can sign-up for a free, 30-day trial on the Prime Gaming website. Prime Gaming Loot can only be claimed once per account.

Stay tuned, as we’ll have more content for Prime Gaming members in the future.

Thanks for your support! We’ll see you in Aeternum.

Luck of the Bones


Greetings, Adventurers!

Find portals, summon Rafflebones, and snatch Legendary rewards in Luck of the Bones on August 16. The elusive loot collector, Rafflebones, will have his unpredictable spawns guaranteed at any of the numerous portals throughout Aeternum. Best of all, its rewards are even better than usual. How will you make the most of your luck before the event ends on August 29?

[h2]REWARDS[/h2]

Interdimensional portals are opening around the Eternal Isle! Interact with these mysterious gateways, summon Rafflebones and defeat the elusive loot collector before he flees this dimension. Successful Adventurers are guaranteed to receive his bounty of legendary rewards:
  • 1 Legendary PvE Fortune Hunter item
  • 1 Legendary PvP Fortune Hunter Item
  • 1 Mutation Boss named item
  • 1 named item
  • 500 Umbral Shards
  • 1 Obsidian Gypsum

Note you must deal a minimum amount of damage to earn rewards. Loot can be taken from Rafflebones a maximum of 3 times daily. This limit will reset at 5 AM local time. For example, if you collect your third set of spoils from Rafflebones at 4:58 AM, you’ll be able to get more at 5:01 AM.

Thanks for your support! We'll see you in Aeternum.

New World Update 2.0.2



Greetings, Adventurers!

New World Update 2.0.2 downtime will begin at 4:00AM PT (11:00AM UTC) on August 3 and last approximately 1.5 hours. It includes fixes to framerates, the sandwurm Elite Trial, and more. Read on for a full breakdown of the performance changes.

[h2]PERFORMANCE CHANGES[/h2]
  • We have implemented a performance change to the way shaders are loaded on the game client. This change is expected to enhance the overall gameplay experience by reducing instances of frame-hitching and stuttering. However, it's important to note that there will be a noticeable impact on game boot-up time as a trade-off.
  • The new start-up time will vary depending on your local hardware setup, with less delays experienced on SSD hard drives and longer delays on HDDs.
  • During this process, your client will remain on the initial New World logo screen for up to a minute as it front-loads necessary assets. We kindly ask for your patience while you experience this new personal start time benchmark.
  • We will closely monitor player feedback and telemetry on client performance after this change, in search of further opportunities for optimization.
  • Fixed a number of server crashes that disconnected players with a “Lag Detected” error.

[h2]COMBAT[/h2]
  • Fixed an issue that allowed players to end the recovery of the Blunderbuss ability “Splitting Grenade” early.
  • Increased the amount of health players gain from the first 150 levels of Constitution attribute points.
  • Swapped the 150 DEX and 300 DEX attribute threshold bonuses with each other.
  • The Detonate Heartrune is no longer able to deal Critical damage.
  • Reduced the strength of the Spear’s “Cyclone” slow effect, from 50% to 30%.
  • Limited the number of targets that could be affected by the Spear’s “Leeching Cyclone” Perk in a single use to 3.
  • Reworked the Sword's “Achille's Heel” passive to instead be a Rend.

[h2]ELITE SANDWURM TRIAL[/h2]
  • Fixed an issue that caused players who died during the encounter to not receive rewards upon completion.

[h2]ECONOMY, PROGRESSION, AND GEAR[/h2]
  • Fixed an issue that made Legendary Fish far easier to catch than intended.
  • Introduced hotkeys for Gear Set Storage. You can now specify hotkeys that will swap your current loadout to a specific Gear Set Storage loadout.
  • Fixed an issue that made the Artisan Fishing Pole unusable.

[h2]SEASON PASS[/h2]
  • Fixed an issue that caused the Earn PvP XP Season Activity to display incorrect text.
  • Fixed an issue that caused Season XP awarded from crafting Gypsum Casts to not scale correctly when crafting multiple casts at once.
  • Fixed an issue that prevented players who did not earn a Gear Set Slot through the Season 1 Season Pass from purchasing it through the Store.
  • Fixed an issue that caused the Journey task “Call of the Ancients” to not properly record song completion.

[h2]SEASON TRIALS[/h2]
  • Fixed an issue that caused the Hordemaster boss to spawn less monsters than intended.
  • Fixed an issue that caused a large gray plane to be visible within the arena space.
  • Fixed an issue that caused long load times for some Seasonal content.

[h2]QUESTS[/h2]
  • During the “Break Some Eggs” quest, it is now no longer necessary to travel to the Neopolis as the Hatchery Soul Trial immediately unlocks after applying oil.
  • Reduced enemy health and damage in the “Break Some Eggs” Soul Trial.
  • NPC "Spawned Guy" no longer spawns in the world.
  • Removed lingering missions from Old First Light as that zone is no longer accessible due to the Angry Earth.

[h2]GAME MODES[/h2]
  • Increased the amount of personal score points gained from contesting outpost control points by 40% in Outpost Rush.
  • 3v3 Arenas - The Brimstone Sands Arena has been activated once again as part of the 2-week rotation. It will remain active until 8/15/23 when the original Soulwarden's Proving Ground Arena will be activated.

[h2]UX/UI[/h2]
  • Fixed an issue where Minstrel Pattern items could not be crafted even though you had the materials.
  • Fixed a rare issue that prevented players from accessing their Season Journey and Activities.
  • Fixed a texture loading issue that caused the chat window to become white.
  • Fixed an issue that caused chat channel tooltips to be incorrect.
  • Fixed an issue that made localized text on Faction Boards incorrect when no PvP missions were available.

Thanks for your support! We’ll see you in Aeternum.