New World: Aeternum News

Greetings, Adventurers!

You may be eligible to join us for a sneak peek of New World.

Participation Eligibility


If you belong to Wave 1 invite groups, the following applies to you:

• On August 21, you will receive an invitation email containing a Steam code that will add "New World Preview" to your Steam Game Library.
  
• If you are a Steam Pre-order customer, on August 21 "New World Preview" will automatically appear in your Steam Game Library.
  
• On August 21, all Wave 1 invitees will be able to pre-download and install the "New World Preview" game client on Steam.
  
• HOWEVER, you will not be able to begin playing New World until Preview begins on August 25.
  

Starting August 26, subsequent invite waves will receive their invitation emails and immediately be able to download, install, and play as outlined in the chart we provided.

This Preview event will begin August 25, 2020 at 9:00 AM PT (12:00 PM ET) and end September 4, 2020 at 11:59 PM PT (September 5, 2020 at 2:59 AM ET).

For more information check out our announcement article.

Helpful Links:
Official Forums Support Forums Forum Account Creation Article New World Creator Program Content Usage Policy

Greetings, Adventurers!

We are excited to invite more players than ever to venture into Aeternum for our upcoming sneak peek of New World. We are proud of how far New World has come but we want your help to make New World the best it can be. We would like to invite eligible participants to play New World and share their experiences and feedback.

This Preview event will begin August 25, 2020 at 9:00 AM PT (12:00 PM ET) and end September 4, 2020 at 11:59 PM PT (September 5, 2020 at 2:59 AM ET).

Participation Eligibility
We will be inviting our largest group of players into Aeternum to date! Invitations will go out in waves. Please review the invite waves below and the qualifications for each eligible player group.



If you belong to Wave 1 invite groups, the following applies to you:

• On August 21, you will receive an invitation email containing a Steam code that will add "New World Preview" to your Steam Game Library.
  
• If you are a Steam Pre-order customer, on August 21 "New World Preview" will automatically apprear in your Steam Game Library.
  
• On August 21, all Wave 1 invitees will be able to pre-download and install the "New World Preview" game client on Steam.
  
• HOWEVER, you will not be able to begin playing New World until Preview begins on August 25.
  

Starting August 26, subsequent invite waves will receive their invitation emails and immediately be able to download, install, and play as outlined in the chart we provided.

Download and Install
If you are an Amazon 2016 Pre-order, Amazon Pre-order, Alpha Tester, or Beta Sign Up, you will receive an invitation email with a new Steam code* granting you access to New World Preview.

If you are a Steam Pre-order customer, you will automatically have access. Be sure to check your Game Library on August 21, 2020 at 10:00 AM PT (1:00 PM ET) for New World Preview to install the game in advance of the event.

Please be advised that you will not be able to log in to a world and get started playing until August 25, 2020 at 9:00 AM PT (12:00 PM ET).

In order to better support our global players, we will have servers in the following regions:

* North America East
* North America West
* Central Europe
* Asia Pacific
* South America


Share Your Experience
This Preview event will not be under NDA or confidential. You are free to discuss openly and create content about any gameplay experiences you have during this event. However, please note that content from previous Alpha testing phases and the Density Test will remain under NDA. Please also familiarize yourself with our Content Usage Policy.

Partner With Us
Are you a broadcaster, content creator, artist, wiki editor, guide maker, or interested in contributing to the New World Community? Be sure to check out our New World Creator Program and sign up today!

Share Your Content on Social
Whether it’s fan art, broadcasts, guides, screenshots, or video content we can’t wait to see what the community makes! Follow us on Social Media @PlayNewWorld and use #NewWorldPreview for a chance to have your creations shared on our official channels.

Provide Your Feedback
Your voice matters and we want to hear your feedback. Please be sure to create an account on our Official Forums and share your feedback with our team.
Read this article for details on how you can create a forum account.
You can also share your feedback with us on Social Media @PlayNewWorld and be sure to use #NewWorldPreview.

Need Help?
If you experience any technical issues accessing or playing New World, please visit the Support FAQ and be sure to visit our Support Forums where our team is ready to help troubleshoot any issues you encounter.

Preview FAQ

I didn't get my invite e-mail but I pre-ordered the game, who should I contact?
- First, please check the Invite table above. If you pre-ordered you should have received an invite e-mail to the Preview, please check your promotions tabs and spam mail to see if the e-mail is there. If you are still missing the invite e-mail, please contact Customer Support for assistance.

New World Preview is not appearing in my Steam Game Library what should I do?
- Please visit this Game Support article for more information.

I didn't use my Density Test code. Can I use it to get into the Preview?
- No. The code issued from the Density Test is no longer valid. Your Preview invitation will include a new code for this event.

Will my progress from the Density Test or Preview carry over until launch?
- No. Servers will be a wiped and no progress will carry over from previous Alphas, Density Test, and the Preview.

Can I share content from prior to the New World Preview?
- No. Any content from prior to August 25, 2020 will remain confidential and under NDA.

Will the next Alpha be under NDA?
- Yes. We will share more details about future testing in the weeks to come.

*Please note this Steam code is for the preview event only, and will not be valid for further use after preview is over.

Helpful Links:
Official Forums Support Forums
Forum Account Creation Article New World Creator Program Content Usage Policy


#NewWorldPreview

Attention New World Adventurers,

We are excited to invite you back to Aeternum. Tomorrow morning, we will be announcing details for the upcoming Preview event on August 25th. During this event, Pre-order customers, Alpha Testers, and Beta Test signups (prior to July 9th) will be able to play New World and share their experiences.

In an effort to reduce confusion, we want to let you know that the Preview event will not be taking place on the New World Confidential Test game client. Today you may receive a notification that an update is available for that client, but you can uninstall and remove that client from your Game Library as it will not be playable.

We will revoke access to the New World Confidential Test client tomorrow (August 20, 2020) but this is unrelated to your access to the Preview event. If you are eligible for Preview you will receive an invite to a new client, New World Preview, which is where the upcoming event will take place.

Please check with us tomorrow for detailed information about the upcoming August 25th event.

TLDR - The New World Confidential Test client on Steam will not be used for the Preview event, you can uninstall immediately. Ignore any updates or changes to that client. If eligible to participate, you will receive a new client, New World Preview.

Thank you,
The New World Team

Thank you Adventurers for helping us surpass our goal for the New World Density Test.

This has been tremendously helpful. But all good things must come to an end, this test will be concluding on Sunday, 8/2 at 11:59 PM PT (2:59 PM ET/ 6:59 AM UTC).

During the remaining time, please feel free to continue to explore Aeternum and provide feedback on your gameplay experience in the official New World Forums.

Please be advised any content from the Density Test is under NDA and therefore any details about your experiences in-game cannot be shared outside of the official forums.

We invite you to join us again on August 25th for the New World Preview Event. The NDA will be lifted for that event. Adventurers who participate are welcome to create content from their gameplay experiences at that time. All previous testing content will remain under NDA.

Again, we want to thank you for all your patience, support, and encouragement to continue making New World the best game it can be. We look forward to seeing you in August!

See you in Aeternum!

In preparation for New World Preview on August 25, we need your help to stress our servers to ensure stability at scale in a Density Test hosted on our US server beginning on Thursday, July 30 at 2:00 p.m. PT. While the Density Test may only run for a short window of time, please come help ensure our servers are ready for New World Preview. Additional information can be found here.

Who is invited?

• Steam Pre-Orders will not be receiving an e-mail with details for access to the test. Check your Game Library for New World - Confidential Test, you may need to log out and back in to refresh.
  
• Amazon Pre-Orders will receive an e-mail with a Steam key and details for access to the test.
  
• Alpha Players (who played through Steam in the past) will be granted automatic access and will receive an e-mail with details for access to the test.
  
• Select Beta Sign Ups will receive an e-mail with a Steam key and details for access to the test.
  

The Density Test will automatically appear in your Steam Library as "New World - Confidential Test". Simply install the game and you are ready to participate.

When will the test end?
Sunday at 11:59pm PT. (2:59 PM ET/ 6:59 AM UTC)

This Test is Confidential
Please keep in mind that the New World Density Test is a confidential testing release that is subject to the pre-release NDA in the Amazon Games Terms of Use. Please do not disclose content from or information about the game or this Density Test in any form. If you do, you will be removed from the Density Test and future testing opportunities.

Thanks in advance for helping us prepare New World servers for the upcoming August 25th New World Preview.

- The New World Team