Official Launch Q&A
Hello everyone!
We’ve been receiving a lot of feedback from you guys after our official release, thank you so much for that & please keep them coming!
That being said, there’s been a lot of bug reports and we’ve been trying our very best to fix them as quickly as possible. Please take a look at our patch notes to see if your bug has been fixed. There are still a lot of leftover bugs to be fixed and improvements that can be made, so we’re taking the time to talk about them here.
[Q&A on your reports/feedback]
Q. My game crashes on launch and/or my in-game graphics are tearing and breaking?
A. First, please make sure you’ve updated your graphic card to its latest version.
☞ [AMD / ATI Driver Download]: https://www.amd.com/support
☞ [NVIDIA Driver Download]: https://www.nvidia.co.kr/Download/index.aspx
If you have already updated your graphic card and are still experiencing this issue, please follow the steps below.
- For [OpenGL] or [DirectX 12] users: Input “-force-glcore45” in the game’s Launch Option.
- For [DirectX 12] users: Input “-force-d3d12” in the game’s Launch Option.
- For [Vulkan] users: Input “-force-vulkan” in the game’s Launch Option.
If you have taken all the steps above and are still experiencing issues, please contact us at: [email protected]. Please make sure to include your PC information such as your OS, graphic card info.
Q. There’s too many visual effects in the game so it’s difficult for me to dodge enemy attacks!
A. We think that this is an important issue. We’re thinking of implementing an “opacity option” for visual effects for players that want more visual clarity.
Q. I can’t see my HUD while playing the game on my Mac PC.
A. We’re currently investigating a way to fix this issue. As for right now, here’s a temporary solution that can fix the problem.
Please set the in-game resolution to any of the following resolutions:
1344x756 / 1440x810 / 1600x900 / 1024x575 / 1024x576 / 1280x720
Q. Are there going to be convenience options such as saving the game mid-play & an in-game encyclopedia?
A. We’re currently developing an in-game save system so that you can save your progress even during your runs. We’re also planning to create an in-game encyclopedia so that players can look at all the skulls, items, quintessence in the game!
Q. There’s a big gap in the usability of different skulls. Power-type skulls in general seem to be worse than other types of skulls.
A. We’ve rolled out patch 1.0.2 and buffed physical items & quintessences recently. We’ll have to monitor the situation a bit more regarding this feedback. We promise that we’ll do whatever it takes to fine-tune the balance of the game and make each and everyone of our skulls, items, quintessence fun & viable to play with.
Q. The default skull seems a bit boring. There’s nothing you can do with the default skull. Isn’t there a way to make the default skull more fun?
A. We agree with this opinion. We’ll try to come up with a way to make the default skull more usable!
Q. Can we have a UI that shows how much my items & buffs are increasing my character’s stats?
A. We’re currently working on an interface that can tell users their character’s stats. It’s something that’s going to take a while, but we’ll make sure there are improvements regarding this issue. We thank you in advance for your patience on this.
Q. My controller isn’t working.
A. We’ll have this fixed as soon as possible. Please send us an email at: [email protected] with your issue and the controller you are using. You can help us fix this problem quicker by making sure to include details.
Q. The game doesn’t seem to be supporting 21:9 resolution anymore?
A. We added contents that don’t support 21:9 for our official launch, so the resolution has been blocked temporarily. But don’t worry, we’ll develop the game to support 21:9 soon!
Q. I need more ways to restore my HP during runs. The healer adventurer is a pain to fight, please nerf her.
A. We’re listening to all of your feedback, they have been very helpful for us thus far. With your feedback, we’ll try to make the correct decisions to improve the game. Please continue to tell us your opinions about the game and help us make it even better & more fun to play!
We’ve been receiving a lot of feedback from you guys after our official release, thank you so much for that & please keep them coming!
That being said, there’s been a lot of bug reports and we’ve been trying our very best to fix them as quickly as possible. Please take a look at our patch notes to see if your bug has been fixed. There are still a lot of leftover bugs to be fixed and improvements that can be made, so we’re taking the time to talk about them here.
[Q&A on your reports/feedback]
Q. My game crashes on launch and/or my in-game graphics are tearing and breaking?
A. First, please make sure you’ve updated your graphic card to its latest version.
☞ [AMD / ATI Driver Download]: https://www.amd.com/support
☞ [NVIDIA Driver Download]: https://www.nvidia.co.kr/Download/index.aspx
If you have already updated your graphic card and are still experiencing this issue, please follow the steps below.
- For [OpenGL] or [DirectX 12] users: Input “-force-glcore45” in the game’s Launch Option.
- For [DirectX 12] users: Input “-force-d3d12” in the game’s Launch Option.
- For [Vulkan] users: Input “-force-vulkan” in the game’s Launch Option.
If you have taken all the steps above and are still experiencing issues, please contact us at: [email protected]. Please make sure to include your PC information such as your OS, graphic card info.
Q. There’s too many visual effects in the game so it’s difficult for me to dodge enemy attacks!
A. We think that this is an important issue. We’re thinking of implementing an “opacity option” for visual effects for players that want more visual clarity.
Q. I can’t see my HUD while playing the game on my Mac PC.
A. We’re currently investigating a way to fix this issue. As for right now, here’s a temporary solution that can fix the problem.
Please set the in-game resolution to any of the following resolutions:
1344x756 / 1440x810 / 1600x900 / 1024x575 / 1024x576 / 1280x720
Q. Are there going to be convenience options such as saving the game mid-play & an in-game encyclopedia?
A. We’re currently developing an in-game save system so that you can save your progress even during your runs. We’re also planning to create an in-game encyclopedia so that players can look at all the skulls, items, quintessence in the game!
Q. There’s a big gap in the usability of different skulls. Power-type skulls in general seem to be worse than other types of skulls.
A. We’ve rolled out patch 1.0.2 and buffed physical items & quintessences recently. We’ll have to monitor the situation a bit more regarding this feedback. We promise that we’ll do whatever it takes to fine-tune the balance of the game and make each and everyone of our skulls, items, quintessence fun & viable to play with.
Q. The default skull seems a bit boring. There’s nothing you can do with the default skull. Isn’t there a way to make the default skull more fun?
A. We agree with this opinion. We’ll try to come up with a way to make the default skull more usable!
Q. Can we have a UI that shows how much my items & buffs are increasing my character’s stats?
A. We’re currently working on an interface that can tell users their character’s stats. It’s something that’s going to take a while, but we’ll make sure there are improvements regarding this issue. We thank you in advance for your patience on this.
Q. My controller isn’t working.
A. We’ll have this fixed as soon as possible. Please send us an email at: [email protected] with your issue and the controller you are using. You can help us fix this problem quicker by making sure to include details.
Q. The game doesn’t seem to be supporting 21:9 resolution anymore?
A. We added contents that don’t support 21:9 for our official launch, so the resolution has been blocked temporarily. But don’t worry, we’ll develop the game to support 21:9 soon!
Q. I need more ways to restore my HP during runs. The healer adventurer is a pain to fight, please nerf her.
A. We’re listening to all of your feedback, they have been very helpful for us thus far. With your feedback, we’ll try to make the correct decisions to improve the game. Please continue to tell us your opinions about the game and help us make it even better & more fun to play!