Guidance of some common problems

1. Flash back, prompt crash, unable to enter the game

• Update or roll back the graphics card driver, install the directx repair tool and repair;
  
• Turn off all antivirus software in the computer;
  
• Set HomeBehind2.exe as an administrator, and allow HomeBehind2.exe to communicate in the Windows firewall
  
• If you still cannot enter the game after trying the above methods, please send us the error information file displayed in the crash information pop-up interface (the file format is generally Crash_a string of numbers)by email: [email protected]
  

2. Save Data lost
It may be caused by not exiting the game normally and forcibly closing the game during the game save process. Please try not to use other methods such as alt+f4 to end the game process.
If there is no response when the game exits, please wait for a period of time and the game should automatically close, do not close it forcefully.

3. Game stuck

• Do not use Steam, directly check in the game from the folder
  
• Try to lower the resolution or play in window mode
  
• Turn off all antivirus software in the computer
  

4. Will the updated content take effect on the current archive?
Most updates can take effect on the current save, and there is no need to open a new game to play the game.
At present, only the modification of professional skill data will take effect after opening a new game (you can continue the game without opening a new file, but the existing characters in the player team will use the old version of the skill data).