1. Shadow Arena
  2. News
  3. (Completed) 8/27 (Thu) Maintenance and Website Maintenance

(Completed) 8/27 (Thu) Maintenance and Website Maintenance



Greetings, this is Shadow Arena 

The maintenance is now finished, and you can now access the game.
Thank you for your patience during the maintenance; we have sent you compensation as a token of our apology for the inconvenience you may have experienced.

Maintenance Compensation Details
- Who is Eligible: Accounts created before the maintenance
- Compensation: 1,000 silver
- Expiration Date: September 3, 2020 (Thu) 23:59* Note
- If you do not receive the compensation enclosed in the in-game mail before the expiration date, the compensation will expire and no longer be receivable.  


Greetings, this is Shadow Arena.


We will be performing our regularly scheduled maintenance on June 5 (Fri).


- During the maintenance, you will be unable to access the game service, website, and customer support page.





Game Maintenance Schedule
Server
Maintenance Schedule

Asia

August 27, 2020 (Thu) 14:00 ~ 19:00 (UTC+9)

NA

August 26, 2020 (Wed) 22:00 ~ August 27, 2020 (Thu) 03:00 (PDT)

EU/RU

August 27, 2020 (Thu) 07:00 ~ 12:00 (CEST)

August 27, 2020 (Thu) 08:00 ~ 13:00 (MSK)

SA

August 27, 2020 (Thu) 02:00 ~ 07:00 (BRT)

Game Maintenance Impact

- Unable to access the game



■ Reason

- Update, fixes, and improvements to certain content



Website Maintenance Schedule
Server
Maintenance Schedule

Asia

August 27, 2020 (Thu) 14:00 ~ 17:00 (UTC+9)

NA

August 26, 2020 (Wed) 22:00 ~ August 27, 2020 (Thu) 01:00 (PDT)

EU/RU

August 27, 2020 (Thu) 07:00 ~ 10:00 (CEST)

August 27, 2020 (Thu) 08:00 ~ 11:00 (MSK)

SA

August 27, 2020 (Thu) 02:00 ~ 05:00 (BRT)
Website Maintenance Impact

- Unable to access the website





■ Customer Support Maintenance Schedule
Server
Maintenance Schedule

Asia

August 27, 2020 (Thu) 14:00 ~ 15:00 (UTC+9)

NA

August 26, 2020 (Wed) 22:00 ~ 23:00 (PDT)

EU/RU

August 27, 2020 (Thu) 07:00 ~ 08:00 (CEST)

August 27, 2020 (Thu) 08:00 ~ 09:00 (MSK)

SA

August 27, 2020 (Thu) 02:00 ~ 03:00 (BRT)
■ Customer Support Maintenance Impact

- Unable to access all services within Support and Parental Control Support page





* Additional Notices

- The maintenance times are subject to change, extension, and/or early completion. Any changes will be provided as an update on this page.


- Once the maintenance begins, you will be automatically disconnected from the game, even if you are waiting in-queue or in a match.





Thank you