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  3. [Completed] October 8 (Thu) Maintenance and Website Maintenance

[Completed] October 8 (Thu) Maintenance and Website Maintenance







Greetings, this is Shadow Arena



The maintenance is now finished, and you can now access the game.

Thank you for your patience during the maintenance; we have sent you compensation as a token of our apology for the inconvenience you may have experienced.





Maintenance Compensation Details

- Who is Eligible: Accounts created before the maintenance

- Compensation: 1,000 silver

- Expiration Date: October 15, 2020 (Thu) 23:59



* Note

- If you do not receive the compensation enclosed in the in-game mail before the expiration date, the compensation will expire and no longer be receivable.





Greetings, this is Shadow Arena.



We will be performing our regularly scheduled maintenance on October 8 (Thu).



- During the maintenance, you will be unable to access the game service, website, and customer support page.





Game Maintenance Schedule
Server
Maintenance Schedule

Asia

October 8, 2020 (Thu) 11:00 ~ 15:00 (UTC+9)

NA

October 7, 2020 (Wed) 19:00 ~ 23:00 (PDT)

EU/RU

October 8, 2020 (Thu) 04:00 ~ 08:00 (CEST)

October 8, 2020 (Thu) 05:00 ~ 09:00 (MSK)

SA

October 7, 2020 (Wed) 23:00 ~ October 8, 2020 (Thu) 03:00 (BRT)

Game Maintenance Impact

- Unable to access the game



■ Reason

- Update, fixes, and improvements to certain content



Website Maintenance Schedule
Server
Maintenance Schedule

Asia

October 8, 2020 (Thu) 11:00 ~ 15:00 (UTC+9)

NA

October 7, 2020 (Wed) 19:00 ~ 23:00 (PDT)

EU/RU

October 8, 2020 (Thu) 04:00 ~ 08:00 (CEST)

October 8, 2020 (Thu) 05:00 ~ 09:00 (MSK)

SA

October 7, 2020 (Wed) 23:00 ~ October 8, 2020 (Thu) 03:00 (BRT)
Website Maintenance Impact

- Unable to access the website





■ Customer Support Maintenance Schedule
Server
Maintenance Schedule

Asia

October 8, 2020 (Thu) 11:00 ~ 12:00 (UTC+9)

NA

October 7, 2020 (Wed) 19:00 ~ 20:00 (PDT)

EU/RU

October 8, 2020 (Thu) 04:00 ~ 05:00 (CEST)

October 8, 2020 (Thu) 05:00 ~ 06:00 (MSK)

SA

October 7, 2020 (Wed) 23:00 ~ October 8, 2020 (Thu) 00:00 (BRT)
■ Customer Support Maintenance Impact

- Unable to access all services within Support and Parental Control Support page





* Additional Notices

- The maintenance times are subject to change, extension, and/or early completion. Any changes will be provided as an update on this page.


- Once the maintenance begins, you will be automatically disconnected from the game, even if you are waiting in-queue or in a match.





Thank you