(Completed) November 19 (Thu) Maintenance and Website Maintenance
Greetings, this is Shadow Arena
The maintenance is now finished, and you can now access the game.
Thank you for your patience during the maintenance; we have sent you compensation as a token of our apology for the inconvenience you may have experienced.
Maintenance Compensation Details
- Who is Eligible: Accounts created before the maintenance
- Compensation: 1,000 silver
- Expiration Date: November 26, 2020 (Thu) 23:59
* Deadline to collect rewards on the SA server: November 18, 2020 (Wed) 23:59
* Note
- If you do not receive the compensation enclosed in the in-game mail before the expiration date, the compensation will expire and no longer be receivable.
Greetings, this is Shadow Arena.
We will be performing our scheduled maintenance on November 19 (Thu).
During the maintenance, you will be unable to access the game service, website, and customer support page.
■ Game Maintenance Schedule
Server
Maintenance Schedule
Asia
November 19, 2020 (Thu) 11:00 ~ 17:00 (UTC+9)
NA
November 18, 2020 (Wed) 18:00 ~ November 19, 2020 (Thu) 00:00 (PST)
EU/RU
November 19, 2020 (Thu) 03:00 ~ 09:00 (CET)
November 19, 2020 (Thu) 05:00 ~ 11:00 (MSK)
SA
November 18, 2020 (Wed) 23:00 ~ November 19, 2020 (Thu) 05:00 (BRT)
* The maintenance will take 2 hours longer than usual due to the rebooting of several server equipment. We apologize for the inconvenience and thank you for your patience.
■ Game Maintenance Impact
- Unable to access the game
■ Reason
- Update, fixes, and improvements to certain content
■ Website Maintenance Schedule
Server
Maintenance Schedule
Asia
November 19, 2020 (Thu) 11:00 ~ 15:00 (UTC+9)
NA
November 18, 2020 (Wed) 18:00 ~ 22:00 (PST)
EU/RU
November 19, 2020 (Thu) 03:00 ~ 07:00 (CET)
November 19, 2020 (Thu) 05:00 ~ 09:00 (MSK)
SA
November 18, 2020 (Wed) 23:00 ~ November 19, 2020 (Thu) 03:00 (BRT)
- Unable to access all services within website and Parental Controls site
■ Customer Support Maintenance Schedule
Server
Maintenance Schedule
Asia
November 19, 2020 (Thu) 11:00 ~ 12:00 (UTC+9)
NA
November 18, 2020 (Wed) 18:00 ~ 19:00 (PST)
EU/RU
November 19, 2020 (Thu) 03:00 ~ 04:00 (CET)
November 19, 2020 (Thu) 05:00 ~ 06:00 (MSK)
SA
November 18, 2020 (Wed) 23:00 ~ November 19, 2020 (Thu) 00:00 (BRT)
- Unable to access all services within Support and Parental Control Support page
* Additional Notices
- The maintenance times are subject to change, extension, and/or early completion. Any changes will be provided as an update on this page.
- Once the maintenance begins, you will be automatically disconnected from the game, even if you are waiting in-queue or in a match.
Thank you