Shadow Arena News

Greetings, this is Shadow Arena.


An issue where players cannot access the official webpage while the maintenance page was on as well as unable to log in through the game launcher at about 20:00~21:08 (UTC+9) has been resolved.


We apologize for the inconvenience, and we will do our utmost to provide a more stable service.


Thank you.

The maintenance is now finished and you can now access the game.

Thank you for your patience during the maintenance.

We have sent you compensation as a token of our apology for the inconvenience you may have experienced.



* Note

- Your compensation has been sent to your in-game mail. If you do not receive the compensation before the expiration date, it will expire and you will no longer be able to collect it.





Greetings, this is Shadow Arena.



We will be performing a stabilization maintenance and website maintenance on December 29, 2020 (Tue).



During the maintenance, you will be unable to access the game and official website.




Service Stabilization Maintenance Schedule
■ Game Maintenance Impact

- Unable to access the game




Website Maintenance Schedule ■ Website Maintenance Impact

- Unable to access all services within website and Parental Controls site



Thank you.



※ Additional Notices

- The service stabilization and website maintenance times are subject to change, extension, and/or early completion. Any changes will be provided as an update on this site.

- Once the service stabilization begins, you will be automatically disconnected from the game, even if you are waiting in-queue or in a match.

 
Greetings, this is Shadow Arena.   

Thank you for their interest and support for Shadow Arena.  

 We would like to inform you of the amendments that are going to be applied to the Website’s Terms of Service and Privacy Policy in order to provide our players with a better gameplay experience and protect your personal information.  

Please read below for details on what the amendments are.   

[h3]■ Amendments to the Website’s Terms of Service [/h3]
- Applied to: Website’s Terms of Service 
- Applied on (In force as of): January 27, 2021 (Wed)  
- Major Amendments   
> Added numbers to each clause  
 > Added the Prohibited and Restricted Posting Table under Posting Regulation  
 > Added Naming Regulation  
 > Grammar, spelling, and other fixes. 
- Details 



[h3]ㅣ Posting Regulation > Prohibited and Restricted Posting Table[/h3]






※ If you do not object to the amended Website’s Terms of Service before it comes into effect on January 27, 2021 (Wed), it will be assumed that you agree to the amendments.  
※ If you do not agree to the amended Website’s Terms of Service, you can apply to delete your account or submit your objected through [Support].
However, deleting your account will result in you losing all the Heroes, items, and other game data you own. This lost data cannot be recovered. 
※ Please submit a ticket through [Support] if you have questions about the amended Website’s Terms of Service.

[h3]■ Amendments to the Privacy Policy [/h3]
- Applied to: Privacy Policy 
- Applied on (In force as of): January 27, 2021 (Wed)  
- Amendments 
> Grammar, spelling, and other fixes. 
- Details 




※ Please submit a ticket through [Support]if you have questions about the amended Privacy Policy.

Thank you. 

Ta da-!

Here are the Hexe Marie videos that really showed all the key points you need to know!

d=(´▽｀)=b

Thank you all for participating, and congratulations to the winners!

[h2]A Chance to Get a Gavi Regan Skin! Hexe Marie Tips & Tricks Event [/h2]
“[Event] Skin Selection Coupon” is an item where you can gain one skin of your choice on sale for Gcoins in the in-game store.
However, Limited-time or event skins, weapon sins, and skins with mastery limits are excluded.

※ Additional Notes
- The event rewards will be sent to the account shown in the video through in-game mail on Dec 29, 2020 (Tue).
- Participating in the event with inappropriate methods such as plagiarizing, you may be disqualified from winner selection.
- Pearl Abyss reserves the copyrights of content made for the participation of this event, and Peary Abyss may use the content for promotional purposes without time or regional restrictions.
- If your account is restricted for violating the Terms of Service, you may be disqualified and have any prizes withdrawn even after being selected as a winner.
- If you have any other questions or concerns related to the event, please contact us via [Support].
- Any matters not listed on this page will follow the [Shadow Arena Event Rules].

The maintenance is now finished and you can now access the game.

Thank you for your patience during the maintenance. We have sent you compensation as a token of our apology for the inconvenience you may have experienced.


■ Official Website Changes and Improvements
- My Page was changed to the Pearl Abyss membership account.
- The official launcher was changed to the Pearl Abyss membership account login screen.
- Started the Passord Change Campaign.
▶ [Password Change Campaign]


* Note

- Your compensation has been sent to your in-game mail. If you do not receive the compensation before the expiration date, it will expire and you will no longer be able to collect it.


Greetings, this is Shadow Arena.



We will be performing a stabilization maintenance and website/customer support maintenance on December 22, 2020 (Tue).

During the maintenance, you will be unable to access the game service, website, and customer support page.


Service Stabilization Maintenance Schedule
■ Game Maintenance Impact

- Unable to access the game


Website Maintenance Schedule ■ Website Maintenance Impact

- Unable to access all services within website and Parental Controls site


Customer Support Maintenance Schedule ■ Customer Support Maintenance Impact

- Unable to access all services within Support and Parental Control Support site





Thank you.



※ Additional Notices

- The service stablization times are subject to change, extension, and/or early completion. Any changes will be provided as an update on this site.

- Once the service stabilization begins, you will be automatically disconnected from the game, even if you are waiting in-queue or in a match.