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Shadow Arena News

December 1 (Wed) Pearl Abyss Account Website Maintenance




We will be undergoing maintenance on December 1, 2021 (Wed).

During the maintenance, you will be unable to access the following services.



[h3]■ Web Maintenance[/h3]
- Maintenance Target: Pearl Abyss Account Website

- Maintenance Period:
> December 1, 2021 (Wed) 01:00 - 02:00 (PST)
> December 1, 2021 (Wed) 10:00 - 11:00 (CET)
> December 1, 2021 (Wed) 12:00 - 13:00 (MSK)
- Maintenance Impact:
> Unable to use any service on the Pearl Abyss Account Website.
> Unable to log in to the launcher.
* You will be limited from logging in to the launcher while the Pearl Abyss Account Website is under maintenance. However, your connection to the game will not be influenced if you began playing Shadow Arena before the maintenance started.


Additional Notices
- The maintenance and website maintenance times are subject to change, extension, and/or early completion. Any changes will be provided as an update on this site.



Thank you.




[Completed] November 25 (Thu) Website Maintenance




We will be undergoing maintenance on November 25, 2021 (Thu).

During the maintenance, you will be unable to access Customer Support page.
Please refer to the schedule below for more information



[h3]Website Maintenance [/h3]


- Maintenance Target : Support page and Parental Control Support page

- Maintenance Schedule :
> November 25, 2021 (Wed) 01:00 - 02:00 (PST)
> November 25, 2021 (Thu) 10:00 - 11:00 (CET)
> November 25, 2021 (Thu) 12:00 - 13:00 (MSK)
- Website Maintenance Impact : UnabletoaccessSupportpage and ParentalControlSupportpage.



Additional Notices
- The maintenance and website maintenance times are subject to change, extension, and/or early completion. Any changes will be provided as an update on this site.



We will do our best to build a more stable service environment.

Thank you.

[Hero] Jousting in the Shadows




Jousting, the 22nd Hero, joins Shadow Arena!

Play the new hero Jousting as you charge into the fray,
and share your valuable feedback with us! ๑◕‿‿◕๑



[h2]Event 1. [Hero] Play the new hero, Jousting![/h2]

■ Event Period
- November 25, 2021 (Thu), after maintenance – December 2, 2021 (Thu), before maintenance


■ How to Participate
① Play the new hero [Jousting] during the event period.
② Play one round as [Hero] Jousting in [Solo Mode] or [Trio Mode] and you’ll automatically be entered into the event!
③ Participation Reward will be rewarded to all players who participated in the event.


■ Event Rewards
Requirement
Reward
Participation Reward


[Event] Unknown Dye Box x2

* Participation Rewards will be sent out to all players to in-game mail within 2 weeks after the event ends.





■ Surprise Coupon!

Tip. Redeem the coupon below to try out [Hero] Jousting!
Surprise Coupon Number
PLAY-JOUS-TING
Contains


[Event] All-Hero Pass (1 Day)

* Coupons acquired through the event will be available throughout December 2, (Thu) 2021 23:59.

* You can only register one coupon per account. Please note that if you've already registered the coupon on one server, it will not be available on another server.

* Go to Menu (ESC) -> [Use Coupon] to register the coupon. Acquired reward will be sent to your in-game mailbox.

* Please note that coupon validation will be locked for one hour if you enter the wrong coupon code 10 times.




[h2]Event 2. [Hero] Jousting Review Event [/h2]

■ Event Period
- November 25, 2021 (Thursday) after maintenance - December 2, 2021 (Thursday) before maintenance


■ How to Enter
① Play the new [Hero] Jousting during the event period.
② Fill out the survey and share your playing experience with [Hero] Jousting!
▶ Go to the Survey link
③ [Participation Rewards] will be sent out to all players who entered in the event and 5 players (at max.) will be selected from the participant pool to receive the [Bonus Reward].
* However, players who provide information unrelated to Shadow Arena will not be eligible to receive rewards.


■ Event Rewards
Requirement
Reward
Participation Reward


[Event] Unknown Dye Box x2
Bonus Reward

(Max. 5 players)



[Event] Unknown Dye Box x5

[Event] Skin Selection Coupon x1

* [Event Rewards] will be sent out to in-game mail within 2 weeks after the event ends.
* Players who participated in the Review Event will be entered into a draw for the [Bonus Reward]. Selected winners (maximum of 5 players) will be notified via in-game mailbox.
5 players will be selected from the participant pool, and winners will be separately notified through in-game mailbox.
* If you are a winner of the [Bonus Reward], you will also receive your [Participation Reward].
* Prizes may not be awarded if you provide the incorrect server/nickname or change your nickname after submitting the survey.
* Reward will be awarded only once even if you submit the survey multiple times.




※ Additional Notices
- Pearl Abyss reserves the right to change, modify, or cancel the event depending on its circumstances. If any changes are made, they can be found on this event page.
- If the account of the event winner is restricted due to an act that violates the Shadow Arena Terms of Service at any time before the prize delivery date, the winner may be disqualified and have their prizes withdrawn.
- If you have any other questions or concerns related to the event, please contact us via [Support].
- Any matters not listed on this page will follow the [Shadow Arena Event Rules].

Welcome [Hero] Jousting and the returning [GM] in Solo mode




The [GM] is back to celebrate the release of [Hero] Jousting!

Enjoy Shadow Arena [Solo] mode with a [GM]
and receive rewards~ (๑˃̵ᴗ˂̵)و


[h2]Welcome [Hero] Jousting and the returning [GM] in Solo mode[/h2]
■ Event Period
- November 25, 2021 (Wednesday) 16:00 (UTC+9) ~ Approximately 1 hour


■ Event Server
- Asia


■ How to Participate
① Log in to Shadow Arena.
② Enter Solo mode during the event period.
③ If a [GM] is in your match, defeat the enemy team and claim your reward!
* Check the Hero Status window (Caps Lock) to see if a GM is in the room.


■ Event Reward
Requirement
Reward

1st Place


[Event] Unknown Dye Box x3

2nd Place


[Event] Unknown Dye Box x2

Participation Reward


[Event] Unknown Dye Box x1

[GM] Defeat


[Event] Hero Selection Coupon x1

* [Event Rewards] will be sent out to in-game mail within 2 weeks after the event ends.
* Please note that GM kills only count if they were defeated after the grace period.
* The GMs will be playing on equal footing as every other player.
* Ranking and Participation Rewards (Unknown Dye Box) may be rewarded more than once.
* Rewards for defeating [GM] will only be rewarded once.




※ Additional Notices
- Pearl Abyss reserves the right to change, modify, or cancel the event depending on its circumstances. If any changes are made, they can be found on this event page.
- If the account of the event winner is restricted due to an act that violates the Shadow Arena Terms of Service at any time before the prize delivery date, the winner may be disqualified and have their prizes withdrawn.
- If you have any other questions or concerns related to the event, please contact us via [Support].
- Any matters not listed on this page will follow the [Shadow Arena Event Rules].

November 25 (Thu) Update Details




Here are the updates made to Shadow Arena during the maintenance on November 25 (Thu).
* Patch Size: Approx. 284.61 MB

Check out the details below, and we will see you in the Arena!




[h3]■ Hero ‘Jousting’ [/h3]

- Added the new hero ‘Jousting’.




▶ [Go to Jousting Guide]


[h3]■ Hero[/h3]


| All
- Fixed the issue where the bullet effect did not disappear when using Matchlock in a sitting position.


| Sub-Mastery
- [Black Spirit's Protection] Decreased the number of points used when selecting this sub-mastery skill from 2 points to 1 point.


| Black Spirit Skills
- Added detailed effects of the skill in the Black Spirit skill description.


- [Bloodthirst] Removed the stun effect.

- [Bloodthirst] Decreased the HP recovery amount to the following.
Before
After

HP Recovery per Hit: 500

Max HP Recovery: 2500
HP Recovery per Hit: 300

Max HP Recovery: 1500



- [Electric Shock] Fixed so the value displayed in the debuff icon description when hit by the skill matches the actual effect.
- [Electric Shock] Increased debuff duration by 1 sec upon being hit.
Before
After

Debuff Duration Time: 3 sec
Black Spirit's Protection for 4 sec
Debuff Duration Time: 4 sec

Black Spirit's Protection for 5 sec



- [Hand of Healing] Fixed so the movement speed increase value displayed in the debuff icon description matches the actual effect.

- [Hand of Healing] Changed Black Spirit's Protection effect to the following.
Before
After

Black Spirit's Protection HP Recovery +500
Black Spirit's Protection HP Recovery +1000




- [Taunt] Changed so the buff value displayed in the buff icon description matches the actual effect.
- [Taunt] Fixed the issue where Black Spirit's Protection effects were applied as basic skill effects.






| Shield of Heidel (RMB)
- Fixed the typo within skill description.






- Decreased the damage of basic attacks by 25.8%.
- Fixed the issue where the location of the arrow appeared abnormally when fired while moving left or right.




| Winter Petal A (Q)
- Increased the transition time from using skill to performing an attack by approximately 0.2 sec.
- Increased the time it takes to transition to another motion if skill fails to hit a target by approximately 0.3 sec.
- Increased the cooldown from 10 sec to 12 sec.


| Winter Petal B (Q)
- Increased the transition time from using skill to performing an attack by approximately 0.2 sec.
- Increased the transition time from using skill to another motion if skill fails to hit a target by approximately 0.2 sec.
- Increased the cooldown from 7 sec to 10 sec.


| Nimbus Stride B (R)
- Fixed a typo in the skill description.

[Dev Note]

Winter Petal can ignore the opponent’s defensive or super armor effects and had relatively low risk in return for a skill that was powerful and had decent attack range. For this reason, we increased the cooldown and added a delay before the skill is used to make an attack as well as before transitioning into another action when the attack fails.







| Third Blade: Searing Flash (RMB)
- Improved to have the cooldown of other skills reduced when the skill hits the target by 2 sec.

| Second Blade: Countercurrent A (E)
- Increased the cooldown from 9 sec to 10 sec.

| Fourth Blade: Demon Rend A (R)
- Increased the cooldown from 10 sec to 10 sec.

| Fourth Blade: Demon Rend B (R)
- Increased the cooldown from 12 sec to 14 sec.

[Dev Note]

To match the cooldown of Third Blade: Searing Flash, a Mastery B RMB skill, we increased the cooldown reduction effect that is applied when skill is successfully targeted. Considering the features added to Countercurrent A, Demon Rend A, and B, the cooldown of these skills has been slightly increased as well.



[h3]■ Contents [/h3]

- Added Tagahl and Venslar AI bots.
> These Heroes can be selected as party members in Trio mode.

- Fixed the issue where AI bots could not acquire Blackstar Fragment.
- Fixed the issue where AI bots would fail to teleport to the party leader when Trio mode started.
- Fixed the issue where the Black Spirit jump at the start of the game would occasionally be cancelled.


[h3]■ UI [/h3]

- Removed the function to close the chat screen on the main lobby. (However, the function to open chat screen can still be used.)
- Moved the location of the chat screen (Tab) on the main lobby.
- Adjusted the size of the following menus in the main lobby.
> Achievements (Fame Rewards, Challenges, Titles)
> Shop
> Storage
> Clan
> Presets


[h3]■ Fixes and Improvements to the Official Website [/h3]

- Added the new hero Jousting to [Overview] > [Heroes] page.
- Improved so game launches faster when pressing the Start Game button from the launcher.
- Fixed the issue where an abnormal screen appeared when Steam users tried to make purchases from the official website.



[h3]■ Fixes and Improvements to the Pearl Abyss Website [/h3]
* Improvements listed below were applied during the November 24 (Wed) maintenance made on the Pearl Abyss website.


- Region of Residence can no longer be selected in My Page if your region is set to ETC.
> If your region is currently set to ETC, please submit a ticket to Support and request that your region information be changed to somewhere else.
- Added details explaining about backup codes and how to apply to get your OTP removed on the OTP Backup Code page.
- Improved certain notification mails pertaining to your account.
- Improved certain parts of the UX for the sign-up page.
- Improved the font size when viewing My Page, the sign-up page, and the official website on a mobile device.



▶ Check out Currently Known Issues


Click the link above to view the known issues that are currently being investigated by the developers.

We are currently working to resolve these issues, and we will inform players through the linked page when the issues are resolved.



Thank you.