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September 25 (Fri) Maintenance Update Details





Greetings, this is Shadow Arena.


Here are the updates made to Shadow Arena during the maintenance on September 25, 2020 (Fri).
* Patch Size: 17.24 MB (Approx.)

Check out all the details below, and we will see you in the arena!



[h3]■ Hero [/h3]




- Reduced Heilang’s basic attack damage by 36.2%.

- Reduced Heilang’s HP by 75%.

- Removed Ba-ri's staggering animation near ledges.

- Fixed an issue where Heilang couldn’t be summoned at the start of a match.

- Fixed an issue in Deathmatch mode where Heilang couldn’t be summoned when switching to Ba-ri & Heilang in the middle of a match.


Snake: Ambush! (F)
- Fixed an issue where the skill couldn’t be used while sprinting.

Tiger: Chase! (2)
- Fixed an issue where Ba-ri's AP was not being applied to the skill’s damage.

Crow: Shoo! (3)
- Fixed an issue where you couldn’t use the last swing immediately by pressing LMB.



Thank you.
.24

[Completed] September 25 (Fri) Maintenance Notice



Greetings, this is Shadow Arena

The maintenance is now finished, and you can now access the game.

Thank you for your patience during the maintenance; we have sent you compensation as a token of our apology for the inconvenience you may have experienced.


Maintenance Compensation Details

- Who is Eligible: Accounts created before the maintenance

- Compensation: 1,000 silver

- Expiration Date: October 02, 2020 (Thu) 23:59

* Note

- If you do not receive the compensation enclosed in the in-game mail before the expiration date, the compensation will expire and no longer be receivable.




Greetings, this is Shadow Arena


We will be performing a maintenance in order to improve our service.



During this maintenance you will be unable to access the game service.

Please refer below for more details.



Maintenance Schedule
Server
Expected Maintenance Date/Times

Asia

September 25, 2020 (Fri) 15:00 - 17:00 (UTC+9)

NA

September 24 (Thu) 23:00 - September 25 01:00 (PDT)

EU/RU

September 25, 2020 (Fri) 08:00 - 10:00 (CEST)

September 25, 2020 (Fri) 09:00 - 11:00 (MSK)

SA

September 25, 2020 (Fri) 03:00 - 05:00 (BRT)



■ Maintenance Impact

- Unable to access the game



■ Reason

- Fixes and improvements to certain content



Notices
- The maintenance times are subject to change, extension, and/or early completion. Any changes will be provided as an update on this page.

- You will be automatically disconnected from the game once the maintenance begins, even if you are waiting in-queue or playing the game.





We apologize for the inconvenience, and we will do our best to provide a more stable service.



Thank you

[Completed] September 24 (Thu) Maintenance and Website Maintenance





Greetings, this is Shadow Arena



The maintenance is now finished, and you can now access the game.

Thank you for your patience during the maintenance; we have sent you compensation as a token of our apology for the inconvenience you may have experienced.





Maintenance Compensation Details

- Who is Eligible: Accounts created before the maintenance

- Compensation: 1,000 silver

- Expiration Date: October 01, 2020 (Thu) 23:59



* Note

- If you do not receive the compensation enclosed in the in-game mail before the expiration date, the compensation will expire and no longer be receivable.



Greetings, this is Shadow Arena.



We will be performing our regularly scheduled maintenance on September 24 (Thu).



During the maintenance, you will be unable to access the the game service or the website.





Game Maintenance Schedule
Server
Maintenance Schedule

Asia

September 24, 2020 (Thu) 16:00 ~ 20:00 (UTC+9)

NA

September 24, 2020 (Thu) 00:00 ~ 04:00 (PDT)

EU/RU

September 24, 2020 (Thu) 09:00 ~ 13:00 (CEST)

September 24, 2020 (Thu) 10:00 ~ 14:00 (MSK)

SA

September 24, 2020 (Thu) 04:00 ~ 08:00 (BRT)

Game Maintenance Impact

- Unable to access the game



■ Reason

- Update, fixes, and improvements to certain content



Website Maintenance Schedule
Server
Maintenance Schedule

Asia

September 24, 2020 (Thu) 16:00 ~ 19:00 (UTC+9)

NA

September 24, 2020 (Thu) 00:00 ~ 03:00 (PDT)

EU/RU

September 24, 2020 (Thu) 09:00 ~ 12:00 (CEST)

September 24, 2020 (Thu) 10:00 ~ 13:00 (MSK)

SA

September 24, 2020 (Thu) 04:00 ~ 07:00 (BRT)
Website Maintenance Impact

- Unable to access the website





* Additional Notices

- The maintenance times are subject to change, extension, and/or early completion. Any changes will be provided as an update on this page.


- Once the maintenance begins, you will be automatically disconnected from the game, even if you are waiting in-queue or in a match.





Thank you

Don’t Miss the Special Skin





Here is a chance to be the Legendary Skeleton King!

Complete Daily Quests and collect Tickets for a chance to get special skin and even merch bundles!



[h2]Event 1. Become the Legendary Skeleton King! [/h2]
■ Event Period

September 24, 2020 (Thu) after maintenance ~ October 8, 2020 (Thu) before maintenance



■ How to Participate

① During the event period, complete “[Daily Quest] First Solo Match!” to obtain [Event] Skin Ticket.

② Players who collect 7 [Event] Skin Ticket will receive a special skin.

* Daily Quest rewards are not cumulative so you must claim the rewards after completing the quest. Please note that [Event] Tickets are not recoverable due to unclaimed rewards.



■ Event Reward

Item

Quantity

[Gerhard Shultz] Legendary Skeleton King (skin)

1

[Gerhard Shultz] Legendary Skeleton King (skin)
[h2]Event 2. Bundles of Goodies on Your Way![/h2]


■ Event Period

September 24, 2020 (Thu) after maintenance ~ October 8, 2020 (Thu) before maintenance



■ How to Participate

① During the event period, complete “[Daily Quest] First Kill” or “[Daily Quest] Time to Rank” to obtain [Event] Merch Ticket.

② You will automatically enter the raffle if you get more than 1 [Event] Merch Ticket.

③ Maximum 35 people will be selected from the raffle for various prizes.

* When you have tickets in different servers, only the server with the highest amount of tickets owned will be counted as your participation.

Tip The more “[Event] Merch Tickets” you own means higher chance to get picked!

* Daily Quest rewards are not cumulative so you must claim the rewards after completing the quest. Please note that [Event] Tickets are not recoverable due to unclaimed rewards.



■ Event Rewards

Item Bundle

Max. Number of Winners




Razer Blackwidow Ultimate Keyboard & Shadow Arena Mousepad Package

5




Razer Basilisk Mouse & Shadow Arena Mousepad Package

10




Shadow Arena Mania Package (T-Shirt & Hat)

20
※ Additional Notice

[Event 1]

- Rewards will be sent out during Thursday maintenance within 2 weeks after the event ends.



[Event 2]

* "Razer Blackwidow Ultimate keyboard & Shadow Arena mousepad package" image has been corrected. (Updated)
* The above image is for reference purpose only and may vary from the actual product. (Updated)

- You may only participate in this event with one account and cannot win multiple times. If we discover you participated in the event with more than one account, you may be disqualified even after the winners announcement.

- Please note that the specifics (color, etc.) of the event prizes cannot be selected by the winner and will be arbitrarily decided by Pearly Abyss.

- Pearl Abyss may request documents and/or information that is necessary to deliver the event prizes. If the requested documents and/or information are not submitted to Pearl Abyss, the winner understand that they are forfeiting the event prizes.

- Pearl Abyss may collect the personal information of the winners with their agreement/consent in order to deliver the event prizes.

- Depending on the circumstances, Pearl Abyss reserves the right to change/alter the event prizes with a prize of similar value without prior notice.

- More details regarding the event prize delivery, etc. Will be provided in the winners announcement.

- Winner privileges cannot be transferred or given to another individual, and the specified prize cannot be exchanged for monetary value or other prizes.



[All]

- The [Event] Ticket will be deleted after the end of the event period.

- Pearl Abyss reserves the right to change/cancel the event depending on mitigating circumstances. If changes are made, they can be found on this event page.

- Participating in the event with inappropriate methods may result in cancellation of event participation, withdrawal of item rewards, and account restrictions from the game.

- If your account is restricted for violating the Terms of Service, you may be disqualified and have any prizes withdrawn even after being selected as a winner.

- If you have any other questions or concerns related to the event, please contact us via [Support].

- Any matters not listed on this page will follow the [Shadow Arena Event Rules].

Частичное прекращение работы сервисов на русском языке




Здравствуйте, вас приветствует Shadow Arena.

Мы всегда благодарим наших игроков за поддержку и любовь Shadow Arena!

Нам очень жаль сообщить вам, игрокам, которые были с нами с периода ЗБТ (декабрь 2019 г.), о не очень положительных новостях в данном объявлении.

После технических работ 8 октября 2020 г. будет приостановлена работа следующих сервисов на русском языке: веб-сайт, служба поддержки, сообщество Steam.

Нами было принято решение о том, что трудно предоставлять веб-сервис на должном уровне сразу на нескольких языках и в разных странах. Вследствие долгого обсуждения, было принято решение о том, что некоторые сервисы на русском языке будут временно приостановлены.

Поддержка клиента и перевод игры на русский язык будут продолжены и дальше даже после приостановки работы сервисов. Мы обязательно будем общаться с нашими игроками даже и после этого, и будем активно принимать во внимание ваши мнения и предложения, можете не сомневаться об этом!


[h3]▣ Частичное прекращение работы сервисов на русском языке [/h3]


■ Дата
- После технических работ 8 октября 2020 г.


■ Сервисы
1) Веб-сайт

- Прекращение поддержки всех меню на русском языке на официальном сайте
- Все сообщения, зарегистрированные по адресу веб-сайт>сообщество будут перенесены на форум на английском языке
※ Регистрация на официальном сайте будет доступна и дальше для пользователей из России и СНГ.


2) Служба поддержки

- Прекращение поддержки FAQ и обращений в Службе поддержки
- Прекращение отправки рекламных писем о новостях сервиса и ивентах в игре
※ При отправке обращения в Службу поддержки на русском языке вы получите ответ на английском языке.


3) Игровой контент

- Прекращение отправки писем (в игре) и объявлений на русском языке
- Прекращение поддержки ивентовых страниц на русском языке
※ Перевод и поддержка клиента на русском языке будет продолжена и в будущем.


4) Steam, VK, Discord

- Прекращение новостей на русском языке в Steam
- Прекращение поддержки группы в VK
※ Сообщество на русском языке в Discord будет существовать и дальше.


Еще раз благодарим вас за использование сервисов на русском языке и приносим наши извинения за прекращение их работы. Мы приложим все усилия, чтобы улучшить качество предоставляемого сервиса



Спасибо