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BLACK STIGMA News

Developer Note #24: On Temporarily Suspending the Service

[p][/p][p][/p][p]Hello,
This is Kwon Daeho, Executive Producer.[/p][p][/p][p]First of all, I would like to thank everyone who has played the game and shared their feedback during the Early Access period.[/p][p]We are especially grateful to those who supported the game through DLC and other means even after we launched the service as a Free-to-Play title. [/p][p]The feedback and gameplay experiences you have shared with us have been an extremely important reference for the team as we continue shaping the direction of the game.[/p][p][/p][p]Recently, the development team has held extensive internal discussions about the current state of the game and its future direction, and we ultimately came to one conclusion.[/p][p]Continuing to operate the live service while making incremental improvements would require a significant amount of time before we could reach the level of gameplay experience we originally set out to create.[/p][p]In particular, we believe that key aspects of the game—such as the core gameplay experience, player motivation systems, as well as matchmaking and service stability—require a more focused development period. These improvements have the potential to significantly elevate the game’s overall quality and enjoyment, but they are also difficult to implement with the depth they require while maintaining a live service at the same time.[/p][p][/p][p]After much discussion, the development team has decided to temporarily suspend the service and focus entirely on development for a period of time.[/p][p]We understand that this will be disappointing news, especially for those who are currently enjoying the game. We are also fully aware that this announcement may feel even more significant for players who have supported the game throughout Early Access.[/p][p][/p][h3]The service for BLACK STIGMA will be temporarily suspended starting on April 1, 2026 at 03:00 (UTC+0).[/h3][p][/p][p]This decision does not mean the project is being cancelled. [/p][p]Development will continue, and during this period the team will focus on refining the core gameplay experience. [/p][p]Our main goals will be performance optimization, improving system stability, and polishing the overall feel of gameplay.[/p][p][/p][p]At the same time, this development period may go beyond simple improvements to the game. [/p][p]We are also re-examining the structure and overall experience of the game in order to ensure that the world, characters, and IP we have built can continue to grow in a sustainable way for the long term.[/p][p]As a result, there is a possibility that certain aspects of the game’s direction or genre expression may evolve from what you see today. However, regardless of the form it takes, our goal remains the same: to better preserve and strengthen the identity and fun of BLACK STIGMA that we have built together with the community.[/p][p][/p][p]The feedback you have shared during Early Access will continue to play an important role throughout this process. The team is very aware of what players have enjoyed and what areas need improvement, and we are using that feedback to rebuild and strengthen the foundation of the game.[/p][p]At this time, it is difficult for us to provide an exact timeline for when the service will resume. However, we will continue to share development updates whenever possible during this period. We will let you know as soon as we are ready to share more news.[/p][p][/p][p]Once again, thank you to everyone who has played and supported BLACK STIGMA during Early Access.[/p][p]When the time comes for the game to return, we will do our best to come back with a much better experience than before.[/p][p][/p][p]Sincerely,[/p][p] [/p][p]Kwon Dae-ho, Executive Producer[/p]

[Notice] Temporary Service Suspension

[p]Hello, this is BLACK STIGMA.[/p][p][/p][p]First of all, we would like to sincerely thank all Masters for your continued support and for playing BLACK STIGMA.[/p][p]We also offer our deepest apologies for the inconvenience and confusion caused by the recent bugs and service stability issues.[/p][p][/p][p]As part of our efforts to provide better game content and a more stable service experience, we have made the difficult decision to close paid content sales and temporarily take the servers offline.[/p][p]We sincerely apologize for bringing you disappointing news, and we would like to share the information below to ensure that no unfair loss occurs regarding your previous purchases.[/p][p][/p][h3]\[Action Details][/h3]
  • [p]Paid Content Closure: After the 3/12 (Thu) maintenance, sales of BS-CASH and DLC will be suspended.[/p]
  • [p]Server Status: After the 4/1 (Wed) maintenance, the service will be temporarily unavailable (server offline).[/p]
    • [p]※ The schedule may change depending on stabilization and maintenance progress. We will announce updates as soon as details are confirmed.[/p]
[p][/p][h3]\[Refund Information][/h3]
  • [p]Eligible Items: In-game BS-CASH or DLC purchased from 2/12 (Thu) up to before the 3/12 (Thu) maintenance[/p]
  • [p]Refund Request Period: Applications will be accepted from 3/12 (Thu) to 4/12 (Sun).[/p]
  • [p]Refund Processing Period: 3/12 (Thu) ~ 4/16 (Thu)  (We will verify submitted requests and process refunds during this period.)[/p]
  • [p]Refund Request Page: Click Link [/p]
  • [p]How to find your STEAM ID & Transaction ID: Click Link[/p]
[p][/p][p]We will do our best to restore normal service as soon as possible.[/p][p][/p][p]Thank you.[/p][p]BLACK STIGMA Operations Team[/p]

Maintenance Notice – Mar 12, 07:00–08:00 (UTC)

[h3]⏰- Maintenance Schedule - [/h3][p] · Mar 12, 07:00–08:00 (UTC+0)[/p][p]※ Maintenance time may be shortened or extended depending on the progress. Any changes will be announced separately.[/p][p][/p][p]🗒️- Patch Notes -[/p][p]Detailed maintenance information will be provided after the maintenance is completed.[/p][p][/p][p]Thank you. [/p][p]BLACK STIGMA Team[/p]

Maintenance Notice – Mar 5, 07:00–08:00 (UTC)

[h3]- Maintenance Schedule -[/h3]
  • [p]Mar 5, 07:00–08:00 (UTC+0)[/p]
[p]※ Maintenance time may be shortened or extended depending on the progress. Any changes will be announced separately.[/p][hr][/hr][h3]- Patch Notes -[/h3][p]\[Bug Fixes][/p][p]■ Fixed an issue where some items you already own were shown in the Shop as not purchased.[/p][p]■ Fixed an intermittent bug in “Get ’Em All” mode where hacking could continue without stopping when the hacking Master was knocked back.[/p][p]■ Fixed an issue in “Get ’Em All” mode where, if you attempted to hack while holding a different weapon you picked up, the weapon was not holstered and could appear floating in the air.[/p][p]■ Fixed an issue where the Battle Pass page would occasionally display a black screen.[/p][p][/p][p]\[Optimization][/p][p]■ Server stabilization[/p][p][/p][hr][/hr][p][/p][p]Thank you.[/p][p]BLACK STIGMA Team[/p]

[Notice] Emergency Maintenance 2026-02-27

[p]Hello, this is BLACK STIGMA.[/p][p]Due to a server issue on February 27, we will be conducting an emergency maintenance.[/p][p]We sincerely apologize for any inconvenience this may cause.[/p][p][/p][p]\[Maintenance Schedule][/p][p]UTC: Feb 27, 05:30 – 07:30[/p][p][/p][p]Thank you for your understanding. Please see the compensation details below.[/p][p][/p][p]\[Maintenance Compensation][/p][p]Booster Ticket ×100[/p][p][/p][p]We will continue to do our best to provide a more stable service.[/p][p]Thank you.[/p]