[IMPORTANT] Known Issues: Gems not acquirable due to Server Error
Thank you for playing Action Taimanin.
We have identified the following error from the server error issue that occurred on Feb.26th, 15:00 (UTC).
- Users not being able to acquire the Gems for the day from the "Monthly Pass" with "Hebi-Shika's Helping Hands" from Feb. 26th, 2023 15:00 (UTC) to Feb. 27th, 2023 14:59 (UTC)
We have distributed the following compensation to the commanders who didn't receive the Gems correctly due to the error.
※ Compensation details
- Monthly Pass: 13 Gems (2,622 commanders)
- Hebi-Shika's Helping Hands: 65 Gems (1,552 commanders)
※ Compensation delivery time: Feb. 28th, 2023, 10:00 (UTC)
※ Compensation reception deadline: within 15 days from the date of distribution
We sincerely apologize for the inconvenience.
Thank you.
We have identified the following error from the server error issue that occurred on Feb.26th, 15:00 (UTC).
- Users not being able to acquire the Gems for the day from the "Monthly Pass" with "Hebi-Shika's Helping Hands" from Feb. 26th, 2023 15:00 (UTC) to Feb. 27th, 2023 14:59 (UTC)
We have distributed the following compensation to the commanders who didn't receive the Gems correctly due to the error.
※ Compensation details
- Monthly Pass: 13 Gems (2,622 commanders)
- Hebi-Shika's Helping Hands: 65 Gems (1,552 commanders)
※ Compensation delivery time: Feb. 28th, 2023, 10:00 (UTC)
※ Compensation reception deadline: within 15 days from the date of distribution
We sincerely apologize for the inconvenience.
Thank you.