FAQs
Thank you for playing "Mobile Suit Gundam Battle Operation 2".
This is the Steam version team.
As we have many new players to the game we have received numerous questions about the game and its mechanics. As a result we have compiled the following is a list of frequently asked questions about playing "Mobile Suit Gundam Battle Operation 2".
*The most recent questions that many of players have asked are listed at the top.
■FAQs
Q: Why is the viewpoint movement of a mobile suit slow during fighting, even if I move the mouse or controller stick to move the viewpoint?
A: Each mobile suit has a "Turn speed" parameter, and the speed of viewpoint movement depends on this value.
If you are using a mouse, you can see the direction in which the mobile suit is facing by moving the red square reticle as you move the viewpoint.
Q: How do I close an application from the title screen?
A: If you wish to exit the game on the title screen, you can exit the application by pressing the Alt and F4 keys simultaneously.
Q: Why is there a time every Thursday when I can't play the game?
"A: Every Wed. and Thu. from 22:00 to 1:00 (PDT) (scheduled), we will be performing scheduled maintenance to apply that weeks update which includes new Supply Drops, events, and other game features. Updates will be announced on Steam News, please check the link below for the details.
https://store.steampowered.com/news/app/1367080"
■ Questions about specifications
Q: Is there any data transfer from PS3 "Mobile Suit Gundam Battle Operation" or PS3/PS4 "Gundam Battle Operation Next", or any data transfer bonuses?
A:
There is currently no data transfer from PS3 "Mobile Suit Gundam Battle Operation" or PS3/PS4 "Gundam Battle Operation Next" or data rewards.
Q: Can network test play data be transferred to the production version?
A:
Play data used during the network test cannot be transferred to the production version.
Q: When I start the game, why does the message "Preparing Epic Online System Anti-Cheat Interfaces" appear different from the name of the file that is actually installed?
A:
The latest version of Easy Anti-cheat is now integrated into and part of the EPIC Online Service, so the information shown is correct.
Q: How can I assign controller buttons to keys?
A:
You can set it up from within the game by following the steps below:
1. press the V key (*) in base camp to open the [H.A.R.O.] screen
2. Select "Options" > "Key Binding Settings"
3. Select the item for which you want to set the action in the [Action] column
* For default settings when using keyboard.
Q: Does the game allow for cross-play with PlayStation®4 or PlayStation®5 players?
A:
Mobile Suit Gundam Battle Operation 2 does not have cross-platform play functionality.
PlayStation®4 and PlayStation®5 players can match and form groups with each other,
but you cannot match or form groups with players from different platforms.
Q: What happens to my saved data if I change the PC on which I play the game?
A:
As long as you are using the same Steam account, your player data will be saved regardless of which device you log in from.
Please note that option/configuration settings are not saved on the server and are unique to each device.
Please note that if you change your PC, you will need to reconfigure your options.
Q: [Common to Steam users] I want to know the "minimum system requirements" and "recommended system requirements" to play the game.
A:
The "Minimum System Requirements" and "Recommended System Requirements" for each game can be found on the store page of each game on the "Steam" website.
Please search by game name from the Steam top page here and check the introduction page for each game.
(URL to Steam page)
Please also check the official website of each game for specifications.
We cannot guarantee game performance in environments that do not meet the minimum system requirements.
The "minimum system requirements" are the minimum environmental conditions under which the game will operate. We recommend that you meet the "Recommended Requirements" to play the game comfortably.
■Operation-Related
Q: 【Common to Steam version】Can I play this game on my home-built PC?
A:
If you are using a home-built or modded machine when playing PC games, including Steam versions, there is a possibility that unexpected accidents may occur due to compatibility between parts.
In such cases, it is difficult for us to accurately determine the customer's operating environment and it is impossible for us to conduct our own investigation.
In addition, please note that we will not be able to respond to inquiries. Please note that BTO computers with a manufacturer's warranty is not considered as the category of home-built machines.
In the case of using game programs such as mods or external programs that do not go through the Steam Store, support is not applicable.
Q: I cannot start the game.
A:
Restarting the game may improve the problem. Please try restarting it.
Also, please try restarting your computer as well.
If the above does not improve the situation, please try the following procedure as well.
1. click [Mobile Suit Gundam Battle Operation 2] in the Steam library.
2. click [Properties] in the menu (gear icon)
3. Click on "Local Files" in the left menu, then Click [Check game file integrity.].
Q: Downloaded DLC is not reflected in the game.
A:
Please follow the steps below to check the status of your downloadable content (DLC).
1. launch the Steam client
2. [Library] > right-click [Mobile Suit Gundam Battle Operation 2]
3. check if the item [Properties] > [DLC] > [Install] is checked
If checked, the DLC is installed in the game.
* It is also possible to play the game without reflecting the DLC by unchecking the [Install] item and restarting the game.
If the DLC is still not reflected in the above state, please try the following procedure.
1. launch the Steam client
2. [Library] > right-click [Mobile Suit Gundam Battle Operation 2]
3. Properties > DLC > Uncheck the Install item.
Check [Install] again.
* Some items, such as consumable items, may not be available for re-download.
* Some products may require certain in-game operations to reflect content.
Q: I am having trouble connecting to the Internet.
A:
1. Restart the PC or communication device (router or modem) and reconnect after a period of time
Turn off the router or modem to which the computer is connected, then start the modem, then the router.
2. Try "Diagnose Internet Connection" in Windows
Please confirm that all diagnostics are successful and that the NAT type is determined to be 1 or 2.
https://www.playstation.com/ja-jp/support/connectivity/internet-connect-playstation/
* If the NAT type is "3", it may not be able to match properly.
3. Confirmation with your provider regarding the line you are using
Please check with your provider regarding the following situations
- Whether it is difficult to make a connection due to congestion, etc.
- Are there any security services from providers that may affect Internet communications?
4. check if there is any problem or maintenance on Steam
Please check the thread in the Steam Downtime Notification Board.
https://steamcommunity.com/discussions/
* In addition to the Steam Bulletin Board, downtime information can be found on the following Facebook and Twitter pages.
https://www.facebook.com/Steam
https://twitter.com/Steam_Support
Also, please check the Steam Server Status page to verify that the problem you are experiencing is not due to system-wide downtime.
https://store.steampowered.com/stats/
* The store and other Steam features may not be available during outages, downtime, or server maintenance on Steam.
If you have a wireless connection, try a wired connection if possible.
If you are using wireless communication (Wi-Fi), try a wired connection, as it may be affected by other devices.
6. checking the port settings of communication devices and updating firmware
7. reinstall game data
This may be due to an abnormality in the installation data. Please try reinstalling the game data.
* Since the saved data of this game is stored on the server, the saved data will not be deleted even if you delete the game data on your computer.
Q: "Preparing Epic Online System Anti-Cheat Interfaces." message appears and I cannot start the game.
A:
If you are unable to start the game with the message "Epic Online System Anti-Cheat Interfaces are preparing. message appears on the title screen and you are unable to start the game, this may be due to the security software you are using.
If this situation occurs, please check the settings of your security software.
Q: With certain procedures, the game audio (stereoscopic) is not output.
A:
If the Windows OS sound setting is switched from "3D Sound(Off)" to "Windows Sonic for Headphones" during game play, the game audio will not be output.
This can be fixed by the following procedure.
1. Restart the application after the problem occurs.
2. After the problem occurs, return the Windows OS sound setting to "3D Sound (Off)".
3. Before launching the application, switch the Windows OS sound settings to "Windows Sonic for Headphones".
For customers who wish to enjoy 3D sound, please try 3.
■In-app purchase/ in-game currency or point
Q: Can I play for free?
A:
Downloading the game and using the service is free of charge.
However, a fee will be charged for the purchase of Tokens.
* There will be separate communication charges for downloading and communication during the game.
■Functions
Q: How do I connect to the Internet?
A:
Please check the website below:
https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493
(Move to Valve Corporation's website)
Q: How do I get a "Steam Account"?
A:
Please check the URL below:
https://store.steampowered.com/join
(Move to Valve Corporation's website)
■Others/Notes
Q: I want to know about Steam trouble and maintenance information.
A:
Please check the thread in the Steam Downtime Notification Board.
https://steamcommunity.com/discussions/
* In addition to the Steam Community Discussions, you can also find us on Facebook and Twitter below.
https://www.facebook.com/Steam
https://twitter.com/Steam_Support
Also, please check the Steam Server Status page to verify that the problem you are experiencing is not due to system-wide downtime.
https://store.steampowered.com/stats/
* The store and other Steam features may not be available during problems, downtime, or server maintenance on Steam.
Q: [Common to all platforms] Regarding novelty-related items and items to be distributed at campaigns and events for Game Console version.
A:
[Common to all platforms] Please contact the following e-mail address for inquiries related to novelty items and handouts for campaigns and events for Console Games.
■Campaign-related (Console Games)
https://bnfaq.channel.or.jp/title/2990
We thankyou for all your questions and your continued support of "Mobile Suit Gundam Battle Operation 2".
This is the Steam version team.
As we have many new players to the game we have received numerous questions about the game and its mechanics. As a result we have compiled the following is a list of frequently asked questions about playing "Mobile Suit Gundam Battle Operation 2".
*The most recent questions that many of players have asked are listed at the top.
■FAQs
Q: Why is the viewpoint movement of a mobile suit slow during fighting, even if I move the mouse or controller stick to move the viewpoint?
A: Each mobile suit has a "Turn speed" parameter, and the speed of viewpoint movement depends on this value.
If you are using a mouse, you can see the direction in which the mobile suit is facing by moving the red square reticle as you move the viewpoint.
Q: How do I close an application from the title screen?
A: If you wish to exit the game on the title screen, you can exit the application by pressing the Alt and F4 keys simultaneously.
Q: Why is there a time every Thursday when I can't play the game?
"A: Every Wed. and Thu. from 22:00 to 1:00 (PDT) (scheduled), we will be performing scheduled maintenance to apply that weeks update which includes new Supply Drops, events, and other game features. Updates will be announced on Steam News, please check the link below for the details.
https://store.steampowered.com/news/app/1367080"
■ Questions about specifications
Q: Is there any data transfer from PS3 "Mobile Suit Gundam Battle Operation" or PS3/PS4 "Gundam Battle Operation Next", or any data transfer bonuses?
A:
There is currently no data transfer from PS3 "Mobile Suit Gundam Battle Operation" or PS3/PS4 "Gundam Battle Operation Next" or data rewards.
Q: Can network test play data be transferred to the production version?
A:
Play data used during the network test cannot be transferred to the production version.
Q: When I start the game, why does the message "Preparing Epic Online System Anti-Cheat Interfaces" appear different from the name of the file that is actually installed?
A:
The latest version of Easy Anti-cheat is now integrated into and part of the EPIC Online Service, so the information shown is correct.
Q: How can I assign controller buttons to keys?
A:
You can set it up from within the game by following the steps below:
1. press the V key (*) in base camp to open the [H.A.R.O.] screen
2. Select "Options" > "Key Binding Settings"
3. Select the item for which you want to set the action in the [Action] column
* For default settings when using keyboard.
Q: Does the game allow for cross-play with PlayStation®4 or PlayStation®5 players?
A:
Mobile Suit Gundam Battle Operation 2 does not have cross-platform play functionality.
PlayStation®4 and PlayStation®5 players can match and form groups with each other,
but you cannot match or form groups with players from different platforms.
Q: What happens to my saved data if I change the PC on which I play the game?
A:
As long as you are using the same Steam account, your player data will be saved regardless of which device you log in from.
Please note that option/configuration settings are not saved on the server and are unique to each device.
Please note that if you change your PC, you will need to reconfigure your options.
Q: [Common to Steam users] I want to know the "minimum system requirements" and "recommended system requirements" to play the game.
A:
The "Minimum System Requirements" and "Recommended System Requirements" for each game can be found on the store page of each game on the "Steam" website.
Please search by game name from the Steam top page here and check the introduction page for each game.
(URL to Steam page)
Please also check the official website of each game for specifications.
We cannot guarantee game performance in environments that do not meet the minimum system requirements.
The "minimum system requirements" are the minimum environmental conditions under which the game will operate. We recommend that you meet the "Recommended Requirements" to play the game comfortably.
■Operation-Related
Q: 【Common to Steam version】Can I play this game on my home-built PC?
A:
If you are using a home-built or modded machine when playing PC games, including Steam versions, there is a possibility that unexpected accidents may occur due to compatibility between parts.
In such cases, it is difficult for us to accurately determine the customer's operating environment and it is impossible for us to conduct our own investigation.
In addition, please note that we will not be able to respond to inquiries. Please note that BTO computers with a manufacturer's warranty is not considered as the category of home-built machines.
In the case of using game programs such as mods or external programs that do not go through the Steam Store, support is not applicable.
Q: I cannot start the game.
A:
Restarting the game may improve the problem. Please try restarting it.
Also, please try restarting your computer as well.
If the above does not improve the situation, please try the following procedure as well.
1. click [Mobile Suit Gundam Battle Operation 2] in the Steam library.
2. click [Properties] in the menu (gear icon)
3. Click on "Local Files" in the left menu, then Click [Check game file integrity.].
Q: Downloaded DLC is not reflected in the game.
A:
Please follow the steps below to check the status of your downloadable content (DLC).
1. launch the Steam client
2. [Library] > right-click [Mobile Suit Gundam Battle Operation 2]
3. check if the item [Properties] > [DLC] > [Install] is checked
If checked, the DLC is installed in the game.
* It is also possible to play the game without reflecting the DLC by unchecking the [Install] item and restarting the game.
If the DLC is still not reflected in the above state, please try the following procedure.
1. launch the Steam client
2. [Library] > right-click [Mobile Suit Gundam Battle Operation 2]
3. Properties > DLC > Uncheck the Install item.
Check [Install] again.
* Some items, such as consumable items, may not be available for re-download.
* Some products may require certain in-game operations to reflect content.
Q: I am having trouble connecting to the Internet.
A:
1. Restart the PC or communication device (router or modem) and reconnect after a period of time
Turn off the router or modem to which the computer is connected, then start the modem, then the router.
2. Try "Diagnose Internet Connection" in Windows
Please confirm that all diagnostics are successful and that the NAT type is determined to be 1 or 2.
https://www.playstation.com/ja-jp/support/connectivity/internet-connect-playstation/
* If the NAT type is "3", it may not be able to match properly.
3. Confirmation with your provider regarding the line you are using
Please check with your provider regarding the following situations
- Whether it is difficult to make a connection due to congestion, etc.
- Are there any security services from providers that may affect Internet communications?
4. check if there is any problem or maintenance on Steam
Please check the thread in the Steam Downtime Notification Board.
https://steamcommunity.com/discussions/
* In addition to the Steam Bulletin Board, downtime information can be found on the following Facebook and Twitter pages.
https://www.facebook.com/Steam
https://twitter.com/Steam_Support
Also, please check the Steam Server Status page to verify that the problem you are experiencing is not due to system-wide downtime.
https://store.steampowered.com/stats/
* The store and other Steam features may not be available during outages, downtime, or server maintenance on Steam.
If you have a wireless connection, try a wired connection if possible.
If you are using wireless communication (Wi-Fi), try a wired connection, as it may be affected by other devices.
6. checking the port settings of communication devices and updating firmware
7. reinstall game data
This may be due to an abnormality in the installation data. Please try reinstalling the game data.
* Since the saved data of this game is stored on the server, the saved data will not be deleted even if you delete the game data on your computer.
Q: "Preparing Epic Online System Anti-Cheat Interfaces." message appears and I cannot start the game.
A:
If you are unable to start the game with the message "Epic Online System Anti-Cheat Interfaces are preparing. message appears on the title screen and you are unable to start the game, this may be due to the security software you are using.
If this situation occurs, please check the settings of your security software.
Q: With certain procedures, the game audio (stereoscopic) is not output.
A:
If the Windows OS sound setting is switched from "3D Sound(Off)" to "Windows Sonic for Headphones" during game play, the game audio will not be output.
This can be fixed by the following procedure.
1. Restart the application after the problem occurs.
2. After the problem occurs, return the Windows OS sound setting to "3D Sound (Off)".
3. Before launching the application, switch the Windows OS sound settings to "Windows Sonic for Headphones".
For customers who wish to enjoy 3D sound, please try 3.
■In-app purchase/ in-game currency or point
Q: Can I play for free?
A:
Downloading the game and using the service is free of charge.
However, a fee will be charged for the purchase of Tokens.
* There will be separate communication charges for downloading and communication during the game.
■Functions
Q: How do I connect to the Internet?
A:
Please check the website below:
https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493
(Move to Valve Corporation's website)
Q: How do I get a "Steam Account"?
A:
Please check the URL below:
https://store.steampowered.com/join
(Move to Valve Corporation's website)
■Others/Notes
Q: I want to know about Steam trouble and maintenance information.
A:
Please check the thread in the Steam Downtime Notification Board.
https://steamcommunity.com/discussions/
* In addition to the Steam Community Discussions, you can also find us on Facebook and Twitter below.
https://www.facebook.com/Steam
https://twitter.com/Steam_Support
Also, please check the Steam Server Status page to verify that the problem you are experiencing is not due to system-wide downtime.
https://store.steampowered.com/stats/
* The store and other Steam features may not be available during problems, downtime, or server maintenance on Steam.
Q: [Common to all platforms] Regarding novelty-related items and items to be distributed at campaigns and events for Game Console version.
A:
[Common to all platforms] Please contact the following e-mail address for inquiries related to novelty items and handouts for campaigns and events for Console Games.
■Campaign-related (Console Games)
https://bnfaq.channel.or.jp/title/2990
We thankyou for all your questions and your continued support of "Mobile Suit Gundam Battle Operation 2".