[Notice] How to Use Zendesk Inquiry System

Hello, this is SoulWorker Operation Team.

We have internally found [Unable to Send (REPLY)] Issues with the 1:1 Inquiry System.

So, let us explain to you how to contact us through Zendesk.


[Zendesk - How to Contact (Send Inquiry) and Check Reply]

1. Make a Zendesk Account (Don't Forget: YOUR E-MAIL ADDRESS)

2. How to Contact:
2-1. Zendesk LOGIN (Very Important!)
2-2. Write down your inquiry → Send

3. How to Check Reply:
3-1. Zendesk LOGIN (Very Important!)
3-2. Can check the Reply from us

4. [REMEMBER] Can contact us WITHOUT login → However, Not Possible to receive a Reply from us.


Please don't forget to LOGIN / E-mail Address.
Your E-Mail Address is very very important to receive a Zendesk Reply.

Thank You.