[Notice] Suspended Account (Special Rate Up Mileage System Issue)

Hello, this is an announcement from SoulWorker.

We have been reported [Special Rate Up] Soul Mate / Akashic Record Transmission Issue after April 20th Update.

[Issue]
▶ Purchase [Special Rate Up] Soul Mate / Akashic Record Transmission x1
→ System provided Mileage x10 (It should be x1)

▶ Those who abuse: [Special Rate Up] Akashic Record Transmission
> TC Server: Total of 3 Users
> EN Server: Total of 1 User

▶ Those who abuse: [Special Rate Up] Soul Mate Transmission
> TC Server: Total of 6 Users


[Fix]
(1) Those who abuse the system → Accounts have been Suspended.

(2) Game Log Check → Items were retrieved and removed.

(3) According to the internal operation policy:
▶ [Suspended Accounts]
★ Some Accounts → Remove the Suspension and restore Access to the Game (After May 4th Update)
★ Some Accounts → Permanently Banned

SoulWorker will try to provide a better service for our users.
Thank you.