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Soulworker News

[Maintenance] Regular Maintenance on January 19th (Extended) (Finished)



Hello, this is an announcement from SoulWorker.
We are here to inform you that regular maintenance will be conducted to provide a better quality of service.

◆ Maintenance Announcement
* Date: Thursday, January 19th
* Duration: Approx. 5hrs 10min 7hrs 10min 7hrs 40min



Time zone

From

To



GMT

January 19th 00:50

January 19th 06:00 08:00 08:30



PST

January 18th 16:50

January 18th 22:00 19th 00:00 00:30



KST

January 19th 09:50

January 19th 15:00 17:00 17:30



* Contents: Server Optimization and Future Updates
* Rewards: Gruton Coins x2,000, Mats x6, Super High-Dose Vitamins Z x6, Energy Converters x4, Unified TERA Brooch Cube (Possession) x1
* "[LIMITED] SoulWorker PLUS [1D]" item will be provided ONLY for Accounts with SoulWorker PLUS currently activated.

※ Maintenance Rewards will be available before the following hours:



Time zone

Before



GMT

January 20th 01:00



PST

January 19th 17:00



KST

January 20th 10:00



※ Log-in or access to SoulWorker is unavailable during maintenance. So please make sure to log-out in a safe environment to ensure nothing happens to your account during this time.

For further details, please refer to the STEAM Update Announcement.

We will try our best to return your love and support by providing the best service.

Thank you.

[Notice] 230119 Update Note Preview (Revised)




Hello! This is an announcement from SoulWorker.
Here is the Update and Event News for January 19, 2023.


---------------------------------------------◆ UPDATE ◆---------------------------------------------

▶ NEW SYSTEM – AKASHIC RECORD [ACCOUNT BASIS]

Due to this system change,
> Akashic Records that all your characters are equipped → (During the Update) Unequipped → Sent via H.E.M.S

[WARNING] Cumulated EXP (by EXP Fuse) for Engrave → EXP will be completely LOST.
> To prevent this, please move all your Equipped Akashic Records to the Inventory in advance (Before Update).

1. Akashic Record Register means:
> Akashic Record (Inventory) → Click to USE → that Akashic Record goes to (Akashic) Menu
> (After Update) All your characters (Account) will share the state of Akashic Record Register.

[e.g.] 'Vista' Akashic Record (Inventory) → Click to USE → 'Vista' Akashic Record goes to (Akashic) Menu
★ All your characters (Account) will be able to use 'Vista' Akashic Record on (Akashic) Menu.

- HOWEVER, Akashic Record Equip → It is saved for Each Character in the same way as before.


2. Akashic Record Remove means:
> Akashic Record (Akashic Menu) → Click to REMOVE → that Akashic Record returns to (Inventory)
> (After Update) All your characters (Account) will share the state of Akashic Record Remove.

[e.g.] 'Vista' Akashic Record (Akashic Menu) → Click to REMOVE → 'Vista' Akashic Record returns to (Inventory)
★ All your characters (Account) can't find 'Vista' Akashic Record on (Akashic) Menu. (Enable to find in the Inventory)

> [Further Info] will be added at the bottom of Encyclopedia Akashic Record.



> Save state of Encyclopedia Akashic Record will be RESET due to Akashic Record (Account Basis) Update.


▶ NEW GRADE (AKASHIC RECORD) – [ MYSTIC ] GRADE

1. New Grade for Akashic Record [★5]: Mystic




- Mystic Grade is not Normal or Hidden Grade. It can be crafted through Mystic Fusion system.

- [Mystic Fusion] Menu: Only some of Akashic Record [★5] (Hidden / +2 state) are available for this menu.

- This time we decided [Lucy] was the First 'Mystic Grade' Akashic Record.

- 'Mystic Grade' Akashic Record:
> Not Possible to Use as Material of EXP Fuse / Merge / Engrave / Hidden Fusion


2. New Menu – Mystic Fusion

- FUSE / ENGRAVE → there will a new fusion tab for Mystic grade.
> Which NPC: NPC 'Eo' in each district
> (Current) EXP Fuse / Merge / Engrave / Hidden Fusion
> (After Update) EXP Fuse / Merge / Engrave / Hidden Fusion / 'Mystic Fusion'



1) Left Slot: Akashic Record [★5] (Hidden / +2 state)
> This time it will be < Machine Tomb's Warden Lucy (Hidden / +2) >.

2) Right Slot (Material Slot): Register Akashic Record [★5] in the Material Slot → Fusion Point UP


[Fusion Point Info]



3) Fusion Point:
> 100pt → Enable to do Mystic Fusion
> Fusion Point is not accumulated. 100pt can only be reached through Material Akashic Records.

4) Fusion Point 100pt → Mystic Fusion → Get 'Mystic Grade' Akashic Record (100%)


3. New Menu – Mystic (Encyclopedia Akashic Record)




> (Current Menu) Normal / Hidden
> (Menu After Update) Normal / Hidden / 'Mystic'
- 'Mystic Grade' Akashic Record can be checked at 'Mystic' tab (★★★★★).


▶ NEW AKASHIC RECORD - Ethereal Curator Lucy




- Ethereal Curator Lucy ('Mystic Grade' Akashic Record ) will be updated.
- It can ONLY be obtained through FUSE / ENGRAVE (NPC 'Eo') → 'Mystic Fusion'.

[More About Ethereal Curator Lucy]




▶ NEW SYSTEM – [ DAMAGE REPORT ]

- Damage Report: Allow you to check your Damage Contribution




- Enable to check your Damage Report on the Result Screen (Raid ONLY).
> Damage Contribution = How much a player lowered the HP of Boss Monster

- About Damage (Contribution) screen
> What Skills you have used
> Number of Times each skill has been used
> Total Damage per Each Skill
※ Skills that Missed: Not displayed.
※ Channeling Skills: If you've inflicted any damage using Channeling Skills → 'Damage' is added up / 'Use (Number)' +1


- Damage (Contribution) Report Ranking No.1 Player will become [ MVP ].
> [PLEASE NOTE] Solo Raid Mazes → No MVP
> [MVP] Player's main profile picture will be displayed.
> However, if [MVP] Player → 'Leave Team' before Raid Clear → There will be No MVP.


- Enable to check 'TOTAL' damage (of Skills that you used) at [Contribution] UI.
- Mazes: No Contribution will be displayed.


▶ NEW COSTUME – LORD OF FROST



- New Themed Costume [Lord of Frost] will be updated.

- New Hairstyles will also be updated.
> Half Comma Hair (Female Character) / Shaggy Dandy Hair (Male Character)


▶ CHANGE & FIX

- ‘Bucker TV Perry’ Akashic Record’s Name will be changed to < Producer Perry >.
- 'Junk Queen' Akashic Record [★5]: Hidden Fusion issue has been fixed.


---------------------------------------------◆ EVENT ◆----------------------------------------------


▶ NEW EVENT BEGINS
Lunar New Year EVENT

Year of the Rabbit~! Here comes the Lunar New Year Event~!

1) Event Period: January 19th Update ~ February 16th Update
2) Event Recap
- Clear Daily Missions → Can obtain [EV] Lunar New Year Lantern

[EVENT DAILY MISSIONS]



- [PLEASE NOTE] [EV] Lunar New Year Lantern & [Limited] Items:
> Must be used before February 16th Update. Otherwise, they will be automatically deleted.

[EVENT CRAFTING LISTS - [EV] Lunar New Year Lantern]




Lunar New Year Roulette EVENT

1) Event Period: January 19th Update ~ February 16th Update
2) Event Recap
- Can obtain ‘[EV] Lunar New Year Roulette Ticket’ through Stay Connected Rewards.



- Lunar New Year Roulette Event:
> [EV] Lunar New Year Roulette Ticket x1 = Enable to play roulette Once
> Click on the 'Event' icon (MENU) to enter.

- [PLEASE NOTE] [EV] Lunar New Year Roulette Ticket:
> Must be used before February 16th Update. Otherwise, it will be automatically deleted.

[Lunar New Year Roulette REWARDS]



---------------------------------------------◆ SHOP ◆---------------------------------------------

▶ CASH SHOP SYSTEM CHANGE

- Entire Cash Shop Costumes / Brooches (Including PKG / Transmission) will be changed to [ Cannot be Traded ] state.

- Target:
> Entire Cash Shop Costumes (that 'Can be Traded') → Currently Available & Previously Available
> Cash Shop Brooches (that 'Can be Traded') → Currently Available & Previously Available

- Change Date: January 19th Update
- Change: Can be Traded → Cannot be Traded


▶ NEW RELEASE

1. Various New Special PKGs and Products

1) 2023 Lunar New Year Lucky Bag
- Period: January 19th Update ~ February 2 Update
- Soul Cash Price: 100

2) 2023 Lunar New Year Lucky Bag x10 PKG
- Period: January 19th Update ~ February 2 Update
- Soul Cash Price: 990

3) 2023 Lunar New Year Lucky Bag x30 PKG
- Period: January 19th Update ~ February 2 Update
- Soul Cash Price: 2970

4) 2023 Lunar New Year Lucky Bag x50 PKG
- Period: January 19th Update ~ February 2 Update
- Soul Cash Price: 4950

5) 2023 Lunar New Year Lucky Bag x100 PKG
- Period: January 19th Update ~ February 2 Update
- Soul Cash Price: 9900

6) [2023 Lunar New Year] Unified Support PKG
- Period: January 19th Update ~ February 2 Update
- [Lv.76] Familiar Random Box (Possession) x50 / Parable's A.R Transmitter x10 / Unified Attack Brooch Transmitter x20 / Unified Defense Brooch Transmitter x20 / Unified Technical Brooch Transmitter x20 / Brooch Extractor x5 / Brooch Fusion x10 / Brooch Socket Implement x6
- Soul Cash Price: 3600
- Purchase Limit: Once per Account

7) [2023 Lunar New Year] Upgrade Support PKG
- Period: January 19th Update ~ February 2 Update
- Anti-Destruction Device x10 / Bonus Card Key x30 / 10,000 BP Box x5
- Soul Cash Price: 380
- Purchase Limit: Once per Account


2. Costume

1) [FULL PKG] Lord of Frost
- Period: January 19th Update ~ February 2 Update
- For: All Characters
- Soul Cash Price: 3700 (Female Characters) / 3500 (Male Characters)

2) [Costume PKG] Lord of Frost

- Period: January 19th Update ~ February 2 Update
- For: All Characters
- Soul Cash Price: 3000 (Female Characters) / 2900 (Male Characters)


3. Beauty

1) Half Comma Hair
- Period: Indefinitely
- For: Haru / Lily / Stella / Iris / Chii / Ephnel / Nani / Dhana
- Soul Cash Price: 300

2) Shaggy Dandy Hair
- Period: Indefinitely
- For: Erwin / Jin
- Soul Cash Price: 300


4. Photo

1) [Lord of Frost] Photo
- Period: Indefinitely
- For: All Characters
- Soul Cash Price: 470


▶ Transmission SPECIAL [RATE UP] CHANCE (For Akashic Record < Lucy >)

- Special [RATE UP] Transmission Chance will be updated.
> Cash Shop → Transmission → Akashic Record → Rate Up
> For: Lucy (★5)
> Period: January 19th Update ~ February 2nd Update

- This Special [Rate Up] Transmission Chance will increase the probability to get Lucy (★5).
> In the event that [★5] Akashic Record is obtained through this Special Transmission → 50-50 Chance to Get [Lucy]

- Special [Rate Up] Transmission → Do not provide Transmission x1 FREE chance.

※ MUST READ ※
- A.R Card Special Select Option [★5] / Parable's A.R Transmitter [★5] from Mileage Store (Gruton Coin Shop): NEW Akashic Record ★5 Lucy will be added AFTER THE UPDATE (January 19th Update).

- A.R Card Special Select Option [★5] / Parable's A.R Transmitter [★5] from Mileage Store (Gruton Coin Shop) that has been purchased BEFORE THE UPDATE → ★5 Lucy will NOT be added. (MUST REMEMBER)

→ For ★5 Lucy: PLEASE purchase Select Option / A.R Transmitter from Mileage Store (Gruton Coin Shop) AFTER THE UPDATE.
→ Refund or Restore will NOT be an option for anyone as this is clearly posted in the Update Note Preview.


▶ THE END OF SALES

(1) [FULL PKG] Foreigner Quartet
- For: All Characters
- Sale Ends on January 19th (Thu) 01:00 [GMT]

(2) [COSTUME PKG] Foreigner Quartet
- For: All Characters
- Sale Ends on January 19th (Thu) 01:00 [GMT]


※ It will be posted if the update in detail is altered due to unprecedented internal issues.
Thank you.

[Maintenance] Temporal Maintenance on January 6th (Fixed) (Finished)



Hello, this is an announcement from SoulWorker.
We are here to inform you that temporal maintenance will be conducted in order to fix some issues.
The details are as follows:

[About Issue]
‘Item Drop System’ is not properly working at the moment.
- Where: Some Mazes / Raids in Grasscover Camp / Dipluce Horizon / Golden Citadel / Grace City - West War / Arcadia Realm

[Period]
- 1/06 06:30 ~ 1/06 08:00 (GMT)
- 1/05 22:30 ~ 1/06 00:00 (PST)
- 1/06 15:30 ~ 1/06 17:00 (KST)

[Compensations]
- Gruton Coins x300, Mats x1, Super High-Dose Vitamins Z x1
- [Access Pass] Violent Sun x3, [Access Pass] Broken Savior x3, [Access Pass] Broken Savior - HARD x3, Energy Converter x3
- "[LIMITED] SoulWorker PLUS [1D]" item will be provided ONLY for Accounts with SoulWorker PLUS currently activated.

[Eligibility]
- GMT : 01:00 (1/07)
- PST : 17:00 (1/06)
- KST : 10:00 (1/07)

We apologize for the inconvenience.

Thank you.

[Notice] In-game Known Issues



Hello, this is an announcement from SoulWorker.
We have internally found an in-game issue related to ‘Item Drop System’ after January 5th Update.

Further details are as follows:

[Issue]
▶ ‘Item Drop System’ is not properly working at the moment.
- Where: Some Mazes / Raids in Grasscover Camp / Dipluce Horizon / Golden Citadel / Grace City - West War / Arcadia Realm

[Fix]
*Fix Schedule and Compensation will be announced when they are decided.
(We're incredibly sorry. We're doing all we can to resolve this issue.)

Again, we sincerely apologize for this inconvenience,
and SoulWorker will try to provide a better service for our users.

Thank you.

[Notice] In-game Known Issues



Hello, this is an announcement from SoulWorker.
We have internally found an in-game issue related to ‘[FULL PKG] Desire Worker of Beguilement [Dhana]’ after January 5th Update.

Further details are as follows:

[Issue]
▶ Purchased [FULL PKG] Desire Worker of Beguilement [Dhana] → Opened and Get Included Items (Before January 5th Update) → January 5th Update → 3 Included Items are auto-deleted after January 5th Update

- Deleted Items are:
(1) [Desire Worker of Beguilement] Weapon x1
(2) Mischief Low Twin Tail: Dhana x1
(3) Desire Eyes: Dhana x1

[Fix]
- For: Those who experienced [Issue] situation
- How: 3 Deleted Items will be sent via H.E.M.S
- When (H.E.M.S): After 10:30 AM on January 5th [GMT]

※ If you are still playing our game, please REFRESH the H.E.M.S
※ Those who purchased [FULL PKG] Desire Worker of Beguilement [Dhana] → HOWEVER, never open this package yet → You don’t have any items deleted. So, nothing will be given through H.E.M.S.

We sincerely apologize for this inconvenience,
and SoulWorker will try to provide a better service for our users.

Thank you.