Soulworker News

Hello, this is an announcement from SoulWorker.
We are here to inform you that temporal maintenance will be conducted in order to fix some issues.
The details are as follows:

[About Issue]
‘Item Drop System’ is not properly working at the moment.
- Where: Some Mazes / Raids in Grasscover Camp / Dipluce Horizon / Golden Citadel / Grace City - West War / Arcadia Realm

[Period]
- 1/06 06:30 ~ 1/06 08:00 (GMT)
- 1/05 22:30 ~ 1/06 00:00 (PST)
- 1/06 15:30 ~ 1/06 17:00 (KST)

[Compensations]
- Gruton Coins x300, Mats x1, Super High-Dose Vitamins Z x1
- [Access Pass] Violent Sun x3, [Access Pass] Broken Savior x3, [Access Pass] Broken Savior - HARD x3, Energy Converter x3
- "[LIMITED] SoulWorker PLUS [1D]" item will be provided ONLY for Accounts with SoulWorker PLUS currently activated.

[Eligibility]
- GMT : 01:00 (1/07)
- PST : 17:00 (1/06)
- KST : 10:00 (1/07)

We apologize for the inconvenience.

Thank you.

Hello, this is an announcement from SoulWorker.
We have internally found an in-game issue related to ‘Item Drop System’ after January 5th Update.

Further details are as follows:

[Issue]
▶ ‘Item Drop System’ is not properly working at the moment.
- Where: Some Mazes / Raids in Grasscover Camp / Dipluce Horizon / Golden Citadel / Grace City - West War / Arcadia Realm

[Fix]
*Fix Schedule and Compensation will be announced when they are decided.
(We're incredibly sorry. We're doing all we can to resolve this issue.)

Again, we sincerely apologize for this inconvenience,
and SoulWorker will try to provide a better service for our users.

Thank you.

Hello, this is an announcement from SoulWorker.
We have internally found an in-game issue related to ‘[FULL PKG] Desire Worker of Beguilement [Dhana]’ after January 5th Update.

Further details are as follows:

[Issue]
▶ Purchased [FULL PKG] Desire Worker of Beguilement [Dhana] → Opened and Get Included Items (Before January 5th Update) → January 5th Update → 3 Included Items are auto-deleted after January 5th Update

- Deleted Items are:
(1) [Desire Worker of Beguilement] Weapon x1
(2) Mischief Low Twin Tail: Dhana x1
(3) Desire Eyes: Dhana x1

[Fix]
- For: Those who experienced [Issue] situation
- How: 3 Deleted Items will be sent via H.E.M.S
- When (H.E.M.S): After 10:30 AM on January 5th [GMT]

※ If you are still playing our game, please REFRESH the H.E.M.S
※ Those who purchased [FULL PKG] Desire Worker of Beguilement [Dhana] → HOWEVER, never open this package yet → You don’t have any items deleted. So, nothing will be given through H.E.M.S.

We sincerely apologize for this inconvenience,
and SoulWorker will try to provide a better service for our users.

Thank you.

Hello, this is an announcement from SoulWorker.
We have internally found an in-game issue related to Surplus Hologram Box (Gruton Coin Shop).

Further details are as follows:

[Issue]
- ‘Surplus Hologram: Shear Blade (for Dhana Opini)’ was not added to [Surplus Hologram Box] in Gruton Coin Shop since December 22nd Update.

[Fix]
- This issue has already been fixed. (January 5th Update)

[Compensation]
- For: Those who already used Surplus Hologram Box in a *Certain Period (* After December 22nd Update, 2022 ~ Before January 5th Update, 2023) → [Gruton Coin] will be provided by the number of Surplus Hologram Box used.
- When: After January 5th Update (via H.E.M.S)


We sincerely apologize for this inconvenience,
and SoulWorker will try to provide a better service for our users.

Thank you.

■ Humble Gift from New Producer

※ Only Available < Once per Account >