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[Notice] In-game Known Issues



Hello, this is an announcement from SoulWorker.
We have internally reviewed and found several in-game issues after May 12th Update.

Further details are as follows:

[Issue and Fix]
(1) [Pale Ashes Extend Gear +6 Select Option] → [Pale Ashes Havoc Head Extend I +6 PKG] Issue
- Details:
> This Package is related to EN Server 1st ANNIVERSARY EVENT.
> An issue of [Pale Ashes Havoc Head Extend I +6 PKG]: Only [Haru] character could be opened.
- Fix:
> This issue will be fixed on the May 26th Update.
> Please exchange to this package after the May 26th Update.

(2) RIDDLE: Yes or No EVENT - First Question Issue (Traditional Chinese)
- Details:
> 'Golden Retriever' spelling in Traditional Chinese
> Word choice differences between NPC name and Quiz.
- Fix:
> This issue has been fixed by Game Client Patch.
> Please update the game right now.

[Compensation]
(For – Entire Users)
> Parable's A.R Transmitter x3 will be provided.
> This compensation can be received from May 13th to May 26th Update.
> Please get this compensation before May 26th Update.
> Refresh H.E.M.S if there is no compensation mail.

(Only For - Users who have selected [X] for the First Riddle)
> Unified Attack Brooch Cube (Possession) x2 and Resurrector x10 will be provided.
> This compensation will be delivered after May 26th Update.

We sincerely apologize for this inconvenience, and SoulWorker will try to provide a better service for our users.

Thank you.

[Notice] 220512 Update Note Preview



Hello! This is an announcement from SoulWorker.
Here is the Update and Event News for May 12, 2022.


---------------------------------------------◆ UPDATE ◆---------------------------------------------

▶ CHANGES FOR SOLO RANKING MAZE


- 'Scary Daydream' (Solo) [H/T] will be removed from Ranking Maze Lists.
- 'Flemma' (Solo) [N/T] will be added to Ranking Maze Lists.
- 'RaphaKumba' (Solo) [N/T]: Ranking Score will be changed.



- 'Flemma' (Solo) / 'RaphaKumba' (Solo):
> (After Entry) SV - Not recover at all / Skills - Not possible to use
> (Approaching to nearly around Boss Monster) SV - Recover 100% / Skills - Possible to use / Solo Ranking Timer - Activated
>Maze Clear Time will not be checked until SV 100%.
> Maze Clear Time starts automatically after 5 minutes of maze entry.
※ Not possible to use "Reset Position" function until Maze Clear Time check.
- "[Rank] Flemma Challenge" Ticket:
> Can purchase at Gruton Coin Shop (of Grasscover Camp / Golden Citadel / Dipluce Horizon) - [Ticket] tab



▶ RAID BOSS DROP WEAPON COSTUME
- Raid Weapon Costumes will be added for [Hidden Hideout] / [Lunar Fall] / [Violent Sun]
- Raid Weapon Costume Names:
> Hidden Hideout: Primacy of Hymns
> Lunar Fall: Twilight of Praises
> Violent Sun: Pale Ashes of Explosion / Pale Ashes of Raging Fire



- Raid Weapon Costumes can be obtained with a certain drop-rate when Phase 3 of [Hidden Hideout] / [Lunar Fall] / [Violent Sun] is cleared.

- Weapon Costume Drop Rate
> Current Character Weapon Costume Drop Rate is a little higher than other characters' weapon costumes.



▶ MAZE SYSTEM CHANGE - [ABYSS LOUNGE]
- The scoring system will change.
- Named monsters by each wave appear at the same time → Kill entire named monsters → Boss Monster will appear
> In some cases, Multiple Waves appear at the same time.
- Several Infinite-respawning Monsters that appear in some waves are changed.
- Kill Boss Monsters / Group of Certain Monsters → Time will be extended
- Some monsters' HP and Attack Damage will be Buffed.
- A monster ‘Naqalas ‘ will no longer explode Big Puppet's [Summon Marble] and Lee Nabi's [Bomb Wick].

- "[Repeat] Abyss Lounge" Quest: The quest reward system will change.
> Reward: (Previous) 3,500 BP → (After Update) 300 BP + Lounge Coin x1
- [Consumables] tab of NPC [Janice]: 3,000 BP Box will be added (Cost: Lounge Coin x1)
> Can exchange once per account
> Reset every 01:00 (GMT)



▶ SPECIFICATION CHANGE - 'PALE ASHES' EQUIPMENT FROM VIOLENT SUN
- Can obtain the Pale Ashes equipment slightly less difficult than ever. (Reduced Crafting Materials / Drop Rate Up)


[ Cost of Equipment Random Option Modification ]

For Pale Ashes Standard / Extend and Accessory:

- Number of Options: 3 (Accessory: 4)
- Can use 'Previous Option Maintenance': Up to 2 options
> 0 option remain: Require Burning Embers x5
> 1 option remain: Require Burning Embers x10
> 2 options remain: Require Burning Embers x20
- Restore Cost: 4,020 BP


For Pale Ashes Hero:

- Number of Options: 3
- Can use 'Previous Option Maintenance': Up to 2 options
> 0 option remain: Require Burning Embers x7
> 1 option remain: Require Burning Embers x15
> 2 options remain: Require Burning Embers x30
- Restore Cost: 12,600 BP

[ Crafting / Upgrade / Dismantle Information ]

[ Further Crafting Information ]


▶ IMPROVEMENT - LEVEL UP REWARD PKG
- Level 60 / 65 / 68 Reward PKG: It will be delivered to H.E.M.S [Received] tab of each character. No longer deliver to [System Mail] tab.
- Characters who have previously achieved those levels and have already obtained packages:
> Not possible to receive entire PKG again.
> However, only the newly changed and added items that included in the package will be sent separately by mail (H.E.M.S).

[ Level Up Reward PKG ]



[ Familiar Support Box ]
- Familiar Support Box Lv.1
>Included Items: [Type B] Sprout of Offset x4

- Familiar Support Box Lv.2
>Included Items: [Type B] Sprout of Boundary x4 / Unknown's Desire x2

- Familiar Support Box Lv.3
>Included Items: [Type B] Sprout of Boundary x4 / Unknown's Desire x2 / [Type C] Sprout of Skulk x4


[ Consumables Support PKG ]
- Included Items
> Blood Perfume+ x5 / Iron Perfume+ x5 / Flash Perfume+ x5 / Lightning Perfume+ x5 / Peta MediBox Overclock x50 / Hidden Heart x2


▶ ADDITIONAL COSTUME EXTRACTION
- 2 more costumes will be available to use Extraction.
> Retro School Look
> Spring Track & Field


▶ MORE CHANGES AND FIXES

- Ephnel's [Twinkle Bunny Girl] costume graphic issue has been fixed.

- Jin's [Paradise Seeker] costume 'Halo' issue has been fixed. (Issue: Equip 'Halo' → Jin's movement becomes unnatural and weird.)

- Volcano (SoulPlus of 'Earthquake' Skill) issues have been fixed. (Issue: No Volcano Graphical Skill Effect / Actual Damage No Problem / But Combo Stack Not Working)

- Purchase Condition of 'Gesture Slot' will be changed → (After Update) Can purchase once a week per account

---------------------------------------------◆ EVENT ◆---------------------------------------------

1. NEW EVENT BEGINS - [EN Server 1st ANNIVERSARY EVENT]
- Event Period: May 12th, 2022 Update ~ June 9th, 2022 Update

- Event Recap:
1) Clear Daily Missions to obtain '[EV] Gruton Nesting Doll' and '[EV] EN Server 1st Anniv. Coin'.

- Mission & Reward
> Clear Any Maze x3: [EV] Gruton Nesting Doll x2 / [EV] EN Server 1st Anniv. Coin x70
> 100 FP Used: [EV] Gruton Nesting Doll x2 / [EV] EN Server 1st Anniv. Coin x75
> Access to Game: [EV] Gruton Nesting Doll x2 / [EV] EN Server 1st Anniv. Coin x55


2) [EV] Gruton Nesting Doll: Can obtain 1 item upon opening.

> [EV] Gruton Nesting Doll: [EV] Small Gruton Nesting Doll or [EV] Bling-Bling Gift Box Lv.1
> [EV] Small Gruton Nesting Doll: [EV] Smaller Gruton Nesting Doll or [EV] Bling-Bling Gift Box Lv.2
> [EV] Smaller Gruton Nesting Doll: [EV] The Smallest Gruton Nesting Doll or [EV] Bling-Bling Gift Box Lv.3
> [EV] The Smallest Gruton Nesting Doll: [EV] Last Choice or [EV] Bling-Bling Gift Box Lv.4
> [EV] The Last Gruton Nesting Doll: [EV] Bling-Bling Gift Box Lv.Max or [EV] Bling-Bling Gift Box Lv.1


[ Bling-Bling Gift Box ]
- [EV] Bling-Bling Gift Box Lv.1
> Gruton Coin x20

- [EV] Bling-Bling Gift Box Lv.2
> Resurrector x2 / Bonus Card Key x2

- [EV] Bling-Bling Gift Box Lv.3
> Unique Resurrector x2 / Anti-Destruction Device x1

- [EV] Bling-Bling Gift Box Lv.4
> Parable's A.R Transmitter x1 / Anti-Destruction Device x1

- [EV] Bling-Bling Gift Box Lv.5
> Energy Converter x1 / Anti-Destruction Device x1

- [EV] Bling-Bling Gift Box Lv.Max
> Energy Converter x5 / Anti-Destruction Device x1 / Anti-Limiter x1 / Parable's A.R Transmitter x1

3) [EV] EN Server 1st Anniv. Coin: Can be exchanged to useful items at Gruton Coin Shop.




2. NEW EVENT BEGINS - [RIDDLE: Yes or No EVENT]
- Event Period: May 12th, 2022 Update ~ June 9th, 2022 Update

- Event Recap:
1) Can make '[EV] Riddler Count Box' at Gruton Coin Shop.
> Require [EV] EN Server 1st Anniv. Coin to make this Count Box at Gruton Coin Shop (Event II tab)
> Can make only once per account

2) [EV] Riddler Count Box: Can receive different riddles each time the count box opens.
> Guess Right or Guess Wrong: Can receive rewards. ('Guess Right' rewards are better than 'Guess Wrong' rewards.)

3) Can use this count box Once Every 24 Hours.



---------------------------------------------◆ SHOP ◆---------------------------------------------

1) Various New Special PKGs and Products

- Random Dye Eyedropper Special PKG

> Period: May 12th Update ~ May 26th Update
> Random Dye Eyedropper x60 / Dye Eyedropper (Bonus) x 2
> Can purchase Twice per account

- 2022 Trisha's Succession Support PKG

> Period: May 12th Update ~ May 26th Update
> 10,000 BP Box x5 / 50,000 Ether Box x2 / Upgrade-Protection Memory x5 / Add-Option Memory x5
> Can purchase Twice a week per account

- 2022 Blessed A.R Transmitter

> Period: May 12th Update ~ May 26th Update
> In the event that a ★5 Akashic Record is obtained through this Transmitter, it will be either ★5 Beneris, ★5 Chloe, ★5 Relfenne or ★5 Beneris (Hidden), ★5 Chloe (Hidden), ★5 Relfenne (Hidden).
> Normal / Hidden Drop Rate: Exactly Same as Parable's A.R Transmitter
> Drop Rates of ★5 Beneris, ★5 Chloe, ★5 Relfenne: Exactly Same
> No Akashic Record Mileage for this product.

- 2022 Blessed A.R Transmitter PKG I

> Period: May 12th Update ~ May 26th Update
> 2022 Blessed A.R Transmitter x11

- 2022 Blessed A.R Transmitter PKG II

> Period: May 12th Update ~ May 26th Update
> 2022 Blessed A.R Transmitter x33

- 2022 Blessed A.R Transmitter PKG III

> Period: May 12th Update ~ May 26th Update
> 2022 Blessed A.R Transmitter x55

- [EN 1st Anniv.] Attack TERA Brooch SPECIAL PKG

> Period: May 12th Update ~ May 26th Update
> Attack TERA Brooch Transmitter x2 / Unified Attack Brooch Transmitter x30 / Brooch Fusion x5 / Unified TERA Brooch Cube (Possession) x3
> Can purchase 5 times per account

- [EN 1st Anniv.] Defense TERA Brooch SPECIAL PKG

> Period: May 12th Update ~ May 26th Update
> Defense TERA Brooch Transmitter x2 / Unified Defense Brooch Transmitter x30 / Brooch Fusion x5 / Unified TERA Brooch Cube (Possession) x3
> Can purchase 5 times per account

- [EN 1st Anniv.] Technical TERA Brooch SPECIAL PKG

> Period: May 12th Update ~ May 26th Update
> Technical TERA Brooch Transmitter x2 / Unified Technical Brooch Transmitter x30 / Brooch Fusion x5 / Unified TERA Brooch Cube (Possession) x3
> Can purchase 5 times per account

- [EN 1st Anniv.] Attack Tag Transmitter SPECIAL PKG

> Period: May 12th Update ~ May 26th Update
> Attack Tag Transmitter x15 / High-Grade Attack Tag Transmitter II x5 / [5th~6th Grade] Attack Tag Transmitter x3
> Can purchase 5 times per account

- [EN 1st Anniv.] Defense Tag Transmitter SPECIAL PKG

> Period: May 12th Update ~ May 26th Update
> Defense Tag Transmitter x15 / High-Grade Defense Tag Transmitter II x5 / [5th~6th Grade] Defense Tag Transmitter x3
> Can purchase 5 times per account

- [EN 1st Anniv.] Accessory Tag Transmitter SPECIAL PKG

> Period: May 12th Update ~ May 26th Update
> High-Grade Accessory Tag Transmitter I x30 / [6th Grade] Accessory Tag Transmitter x3
> Can purchase 5 times per account


2) New Costume PKGs

- [Costume PKG] Retro School Look
> For - All Characters
> Period: Indefinitely

- [Costume PKG] Spring Track & Field
> For - All Characters
> Period: Indefinitely

- [Costume PKG] Shadow Whisper
> For - All Characters
> Period: May 19th 00:00 (GMT) ~ May 26th Update


3) Back to Normal Price
- [Access Pass] Lunar Fall
- [Access Pass] Violent Sun


4) Sale Ends
- [Nostalgic Kiddy Uniform] Costume
- 2022 Prepare For Broken Savior FULL PKG
- 2022 Prepare For Broken Savior PKG
- 2022 FP Recharge PKG


※ It will be posted if the update in detail is altered due to unprecedented internal issues.

Thank you.

[Maintenance] Regular Maintenance on May 12th (Thursday) (Finished)



Hello, this is announcement from SoulWorker.
We are here to inform you that regular maintenance will be conducted to provide a better quality of service.

◆ Maintenance Announcement
* Date: Thursday, May 12th
* Duration: Approx. 7hrs 10min



zone

From

To



GMT

May 12th 00:50

May 12th 08:00



PST

May 11th 17:50

May 12th 01:00



KST

May 12th 09:50

May 12th 17:00



* Contents: Server Optimization and Future Updates
* Rewards: Gruton Coins x2,000, Mats x6, Super High-Dose Vitamins Z x6, Energy Converters x4

※ Maintenance Rewards will be available before the following hours:



zone

Before



GMT

May 13th 01:00



PST

May 12th 18:00



KST

May 13th 10:00



※ Log-in or access to SoulWorker is unavailable during maintenance. So please make sure to log-out in a safe environment to ensure nothing happens to your account during this time.

※ For further details, please refer to the STEAM Update Announcement.

We will try our best to return your love and support by providing the best service.

Thank you.

[Notice] Temporary Closure of Ranking System



Hello, this is SoulWorker Operation Team.
Some of the Ranking systems will be changed and reorganized in May.

Such as:
- 'Scary Daydream' (Solo) will be removed from the Ranking Maze.
- 'Flemma' (Solo) will be added to the Ranking Maze.
- Reward Score by Maze will also be changed.

To apply these changes, Ranking System will be DISABLED for a certain period of time.

Please refer to the following for details.

========================

[Ranking System - Disabled]
Period: May 8th (Sun) 16:00 ~ May 12th (Thu) Update

[Must Read]
1. May 9th (Mon) ~ May 12th (Thu) Update: Not Possible to enter the "Ranking Menu".
2. Previous Ranking Rewards (Ranking Period: May 1st (Sun) 16:00 ~ May 8th (Sun) 15:59 [GMT]) will be able to obtain from May 12th (Thu) / After Update to May 15th (Sun) 15:59 [GMT].
3. (IMPORTANT) Must receive rewards within May 12th (Thu) / After Update ~ May 15th (Sun) 15:59 [GMT]. (Not possible to obtain Ranking Rewards after the period.)
4. New Ranking Season begins after the May 12th Update.

========================

Please refer to the information above,
and if there is any additional alteration, it will be noticed separately.

Thank you.

[Notice] May Event Announcement



Hello, this is SoulWorker Operation Team.
Lots of events including EN server 1st anniversary are waiting for you in May!
We appreciate all your great love and support for SoulWorker!ヽ(✿゚▽゚)ノ




May Boosting Preview (5/2 ~ 6/1)


Weekday

EXP 100% & Drop 100% & GOLD 100%



Weekend

All EXP 30% & Zenny 100% & Drop 100%



※ Boosting Duration



Time Zone

Beginning

Replacement

Closure



GMT

5/1 16:00

15:59

6/1 15:59



PST

5/1 09:00

08:59

6/1 08:59



KST

5/2 01:00

00:59 (+ 1 Day)

6/2 00:59



GMT+8

5/2 00:00

23:59

6/1 23:59




[h2]EN Server 1st Anniversary Boosting Event (5/2 ~ 5/8)[/h2]

A boosting party will be held to celebrate EN Server 1st Anniversary.
Have fun in SoulWorker world with special boosting for a week!
※ Boosting Duration : May 2nd - May 8th
※ Special Boosting : ALL EXP 50% + GOLD 100% + Drop 100% + Upgrade Rate Buff 100%




[h2]🎉Celebrate EN Server 1st Anniversary🎉 (5/9 - 5/12)[/h2]

Thank you so much for all your great love and support for SoulWorker!
We are so delighted to have EN server 1st anniversary with our beloved users :)
Please look forward to our future content that always has prepared for you!!
Come over, and get log-in rewards for celebrating the 1st anniversary!




Mon

Tue

Wed

Thu



Super High-Dose Vitamin Z *2
[Temporary Pass] Violent Sun *1
Energy Converter *2

Super High-Dose Vitamin Z *2
Lucky Day [30 Min] *3
Anti-Destruction Device *2

Anti-Limiter *2
Twilight Resource *30
[Social Item] Mat *2

Attack Tag Transmitter (1~6th Grade) *3
Defense Tag Transmitter (1~6th Grade) *3
100,000 Ether Box *2



※ The rewards listed above can be obtained if accessing to the game from 01:00 May 9th to 00:59 May 13th (GMT basis)
※ As the rewards can be given per account only once, please choose your character carefully prior to receiving it.
※ Please refresh H.E.M.S and check the mail if accessing prior to Reset Time.


[h2]Happy EN Server 1st Anniversary🎊✨[/h2]

It's already been a year since EN server was opened!
Leave a message on our official Facebook and Twitter to get 1st Anniversary Package for our beloved users!
A special package will be gifted upon accomplishing 300 replies!
Don't forget 1st Anniversary Boosting as well!(´▽`ʃ♡ƪ) 
Twitter (EN): @SoulworkerEN
Twitter (TC): @SoulworkerTC
Facebook (Official): https://www.facebook.com/LIONGAMES.CO.LTD

※ The special gift can be obtained upon accomplishing if accessing to the game from 01:00 May 19th to 00:59 May 23th (GMT basis)
※ As the reward can be given per account only once, please choose your character carefully prior to receiving it.
※ Please refresh H.E.M.S and check the mail if accessing prior to Reset Time.




[h2]Find Hidden Monsters![/h2]

Find which monster is it!
More and more difficult step by step!
There will be 1 to 4 steps throughout May 23rd to May 30th.
If accomplishing 300 replies,
[White Sandy Beach] Costume PKG will be given to 4 winners(2 per server) selected randomly among comments, so do not miss this chance!

▶ How to reply: (Server Name) / (Answer)
▷ Example: EN / Tenebris
Facebook (Official): https://www.facebook.com/LIONGAMES.CO.LTD

※ The event participants agree with all the followings.
※ The winners of the costume PKG will be notified individually through Facebook messages after May 31st.
※ In-game information of winners will be collected through Facebook. Unless agreeing or receiving, the winning will be excluded.
※ In case of multiple winnings for the costume PKG, only a single win will be recognized and given the package only once.
※ If any violations of Our Operational Policy are found during the event participation process and even after winning, winnings will be excluded, and given items will be reclaimed.
※ If you participate in the event in an illegal way and cause serious disruption to the event, appropriate measures will be imposed.


[h2]Vote Event for Celebrating Erwin's Birthday😎💄[/h2]

🎉Happy Birthday to Erwin!
Imagine Erwin and female characters' costume collaboration!!!
Vote a costume that fits the best for Erwin on our official Facebook :D
The most selected reward will be gifted!
1. Cafe Maid - Bonus Card Key *20
2. Spring Picnic - Random Dye Eyedropper *3
3. Retro School Look - Parable's A.R Transmitter *10
4. Elite Private School Uniform - Energy Converter *4

- Vote Duration : May 28th ~ May 31st
- Reward Distribution : June 3rd, per account only
Facebook (Official): https://www.facebook.com/LIONGAMES.CO.LTD

※ The reward can be obtained if accessing to the game from 01:00 June 3rd to 00:59 June 6th (GMT basis)
※ As the reward can be given per account only once, please choose your character carefully prior to receiving it.
※ Please refresh H.E.M.S and check the mail if accessing prior to Reset Time.