Soulworker News

Hello, this is an announcement from SoulWorker.

The announcement has been modified to add explanation.
Please refer to the announcement of the link below.

https://store.steampowered.com/news/app/1377580/view/3012324802824787748

It has come to our attention that some Costume Boxes All 3 New User Packages have not been given out. We will be addressing these issues in the scheduled maintenance and will provide users who have not yet been able to receive Costume Boxes All 3 New User Packages.
We apologize for this inconvenience.

[Eligibility]
- The gifts will be provided to all SoulWorker users who have not received our Costume Boxes New User Packages previously.
※ Users who have already received the Costume Boxes New User Packages before are not being qualified for this Re-Gift Event.
※ Users who have already purchased the same costume cannot request a refund

[Date]
- All Costume Boxes All 3 New User Packages will be delivered altogether after the scheduled maintenance.

We will always try to return your love and support by providing the best service we can.

Thank you.

Hello, this is the SoulWorker Operation Team.

- Our server will undergo a client patch in order to fix critical issues.
- The patch will be conducted without any maintenance and will be automatically downloaded upon quitting and restarting the game.
-The details are as follows:

[Adjustments]
The graphic issues regarding alphabet-based language fonts except English has been fixed: (Subjects: French, German, Russian, Spanish, Ukrainian, Vietnamese, etc.)

1. Character names appearing in black lettering.
2. The disappearance of the Mini Map.
3. Appearance of Unidentified Textures in intermittent condition.

We apologize for the inconvenience and will try to make a better gameplay environment for you all.
Thank you

Hello, this is the SoulWorker operation team.
We are going into short maintenance in order to fix some issues we've been seeing.
The details of this maintenance are as follows:

[Hot Fixes]
- Adjusting Skill Damage bugs on certain characters.
- Stabilizing Network Connection

Maintenance Period:
- GMT: May 17th 02:30 ~ 04:30
- PST: May 16th 19:30 ~ 21:30
- KST: May 17th 11:30 ~ 13:30

[(TC) ROSCA] is accessible during Maintenance period
[(EN) TENEBRIS] is inaccessible during Maintenance period
Maintenance Rewards: 600 Gruton Coins, 2 Picnic Mats, 2 Super High-Dose Vitamin Z

We apologize for the inconvenience and will try to make a better gameplay environment for you all.

Thank you.

Hello, this is the SoulWorker Operation Team.
The errors within the game that have come to our attention are as follows:

[Skill Damage Error]
There have been some errors where damage was not imposed on enemies with certain characters.

Our team responsible for fixing such errors are working hard to fix this issue. We will proceed to go into maintenance as soon as these issues are addressed.

We apologize for the inconvenience during your gameplay.

Thank you.

Hello, this is the SoulWorker operation team.
We are going into short maintenance in order to fix some issues we've been seeing.
The details of this maintenance are as follows:

[Issues Being Fixed]
- Issues regarding new users not having received special packages (Additional Information)

(1) Issues not being able to log into servers [TC] Rosca and [EN] Tenebris servers at all after the opening of Global Servers.
-> You can receive rewards after logging in after the Temporary Maintenance has been completed.
*However, you must choose the server you wish to play on (EN or TC).

(2) Issues regarding not being able to receive rewards regardless of having chosen [EN] Tenebris or [TC] Rosca server.
-> Please inquire about these issues 1:1 https://liongames.zendesk.com/hc/en-us

- The limit of entrances to Mazes snot being reset
- Other Bug Issues

Maintenance Period: 2021 May 14th
- GMT : 03:00 ~ 04:00
- PST : 20:00 ~ 21:00
- KST : 12:00 ~ 13:00

Maintenance Rewards: 300 Gruton Coins, 1 Picnic Mat, 1 Super High-Dose Vitamin Z

We apologize for the inconvenience and will try to make a better gameplay environment for you all.

Thank you