[RESOLVED] EU server browser issues
[h2]UPDATE:[/h2]
ːchasseurː The issue has been resolved on our network partner's end. You can continue playing on the EU server! ːchasseurː
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Previous post contents:
We are aware of issues with the EU server browser and "Play Now" functionality. Servers seem to disappear from the list, leaving them running but making it impossible for new players to join via "Play Now" or the server browser. We have investigated this and it seems unlikely that the issues were caused by this week's patch.
From what we've seen, all our games are affected on all platforms, however it only seems to target players on the EU server.
The issues seem to be with our networking partner, we are getting in touch with them to see what can be done.
In the meantime, we're working on a temporary solution so you all get the opportunity to play. Especially with the latest Piave map and weekend coming up. We may make changes to our region selection, for example by disabling EU and/or replacing it with a nearby region.
For now (to ensure a full match) EU server players are advised to switch to another region yourself through the Main Menu.
We're sorry for the inconvenience, we're aiming to solve the issue ASAP. Be sure to keep an eye out for future updates on the matter.
ːchasseurː The issue has been resolved on our network partner's end. You can continue playing on the EU server! ːchasseurː
_______
Previous post contents:
We are aware of issues with the EU server browser and "Play Now" functionality. Servers seem to disappear from the list, leaving them running but making it impossible for new players to join via "Play Now" or the server browser. We have investigated this and it seems unlikely that the issues were caused by this week's patch.
From what we've seen, all our games are affected on all platforms, however it only seems to target players on the EU server.
The issues seem to be with our networking partner, we are getting in touch with them to see what can be done.
In the meantime, we're working on a temporary solution so you all get the opportunity to play. Especially with the latest Piave map and weekend coming up. We may make changes to our region selection, for example by disabling EU and/or replacing it with a nearby region.
For now (to ensure a full match) EU server players are advised to switch to another region yourself through the Main Menu.
We're sorry for the inconvenience, we're aiming to solve the issue ASAP. Be sure to keep an eye out for future updates on the matter.