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Uncharted Waters Origin News

June. 08 Known Issues



Enter into the Endless Possibility!
Hello, Admirals.

Please be informed of the known issues below to help reduce disruptions to your gameplay.


■ 06. 08 Known Issues
Chest: Issue where the description for the 100 Day Event Mate Chest max reward is incorrect
- Before: Safiye Sultan Available
- After: S Grade Available

* To resolve this description issue, the 100 Day Event Mate Chest has currently been temporarily suspended.
We apologize for the inconvenience caused, and will work to resolve the issue as quickly as possible.

Chest: Issue where the description for the 100 Day Event Mate Chest 10+1 guaranteed reward is incorrect
- Before: A Grade Item Available
- After: A Grade Mate Available

We apologize for the inconvenience caused.
We will always strive to maintain the quality and reliability of our services.

Thank you.

Global Launch 100 Day Celebration: S Grade Mate Pick-Up Event!



Enter into the Endless Possibility!

Hello, Admirals.



Celebrate Uncharted Waters Origin’s 100-day anniversary since its global launch! 🎉

A pick-up event for 7 very popular S Grade mates will take place.

Please see below for more details.



■ Pick-Up Event Period
- Jun. 8 (Thu) 12:00 – Jun. 21 (Wed) 23:59 (UTC+9)

■ Pick-Up Mates Details
- https://uwo.floor.line.games/us/bbsCmn/detail/1686114462008024822
* The 100 Day Event Mate Chest is an event-exclusive chest where the total chance of obtaining an S Grade mate is 4%.

Thank you for playing Uncharted Waters Origin for 100 days!

Thank you.

Global Launch 100 Day Celebration: 100 Day Ticket Event



Enter into the Endless Possibility!
Hello, Admirals.


A special event to celebrate Uncharted Waters Origin’s 100-day anniversary since its global launch!🎉

To thank Admirals for supporting Uncharted Waters Origin, we have prepared an event where you can get special gifts 🎁 for 5 days!

Please see below for more details.



■ Event Period
- Jun. 8 (Thu) 12:00 – Jun. 12 (Mon) 23:59 (UTC+9)

■ Event Gifts
- Log in during the event period to receive gifts in your mailbox.
- 100 Day Tickets can be used for the ‘100 Day Event Mate Chest’.
- Event details >
https://uwo.floor.line.games/us/bbsCmn/detail/1686113886601009466


※ To Note
- Please note that gifts cannot be claimed from expired mail.
- Sent mail will be deleted within 24 hours, so please claim your gifts before then.
- 100 Day Tickets that are not used during the pick-up period can be exchanged for Superior Mate Tickets through the Fortune Teller.

Thank you.

Global Launch 100 Day Anniversary 7 Days Attendance Event


Enter into the Endless Possibility!
Hello, Admirals.

Jun. 14 (Wed) marks 100 days since the official global launch of Uncharted Waters Origin!
To express our gratitude to Admirals for journeying with us,
we have prepared an event where you can receive special gifts if you log in for 7 days!

Please see below for more details.



Event Period
- Jun. 8 (Thu) 00:00 – Jun. 28 (Wed) 23:59 (UTC+9)

Event Gifts
* Event gifts can be claimed from the ‘Event’ icon > ‘7 Days Attendance Event’ tab in the game.


※ To Note
- Event details may be subject to change.
- Currency will be immediately added to your holdings and items will be added to Storage.

Thank you.

Compensation for Borgia and Kirch Chest Issue



Enter into the Endless Possibility!
Hello, Admirals.

The Borgia and Kirch Chest issue was resolved through a non-maintenance patch on Jun. 2 (Fri), 21:00 (UTC+9).
We apologize for the inconvenience caused by this issue.
We will send compensation to users who have used the chests affected by this issue.
Please see below for more details.
 
Issue Details
- Product: The issue where when purchasing continuously with ‘Purchase 1 more’ from the ‘Kirch Chest’ and ‘Borgia Chest’, the chests change to ‘Borgia Chest’ and ‘Kirch Chest’ respectively has been fixed.
 
Compensation Eligibility
- Admirals who purchased from the ‘Kirch Chest’ and ‘Borgia Chest’ with ‘Purchase 1 more’ between May. 31 (Wed) 12:00 (UTC+9) and before the patch

Compensation Details
- As many gacha tickets as the number of purchases made continuously with ‘Purchase 1 more’ for the ‘Kirch Chest’ and ‘Borgia Chest’ will be sent to users’ mailboxes.
* Tickets will be sent in sequential order after the Jun. 2 (Fri) patch.
 
We apologize again for the inconvenience caused.
 
Thank you.