Uncharted Waters Origin News

Enter into the Endless Possibility!
Hello, Admirals.

We have confirmed an issue where the level rewards for Level Up Package II and Level Up Package III are applied incorrectly.
We are currently looking into the causes of the issue and working to resolve the error. The issue will be resolved with the Mar. 29 (Wed) maintenance.

■ Mar. 27 (Mon) Known Issue
Privilege: Issue where the level rewards for Level Up Package II and Level Up Package III are applied incorrectly
*For cases where the incorrect number of rewards have been sent, additional rewards will be sent once the issue has been resolved.

■ Move to Notice
JP : https://uwo.floor.line.games/jp/bbsCmn/detail/1679926220377025879

TW : https://uwo.floor.line.games/tw/bbsCmn/detail/1679926235525005200


We apologize for the inconvenience caused.
We will continue to work hard to maintain the reliability of our services.


Thank you.

Enter into the Endless Possibility!
Hello, Admirals.

On Mar. 24 (Fri), an issue was found where some Privileges were not displayed in the Privilege tab when purchasing a Privilege item.
This issue affects users who have purchased the relevant Privileges, and will be fixed through the Mar. 29 (Wed) maintenance.
We sincerely apologize for the inconvenience caused by this issue.

As users will not be able to use the affected Privileges until Mar. 29 (Wed), we plan to extend the effective period of each Privilege for 6 additional days through the Mar. 29 (Wed) maintenance. Moreover, as an apology for the inconvenience caused by this issue, we will be providing users who have bought the affected Privileges with 1 ‘Superior Mate Ticket’ as additional compensation.

Please see below for more details.

■ Mar. 24 (Fri) Known Issue
Privilege: Issue where Yan Redeem Privilege and Galilei Redeem Privilege are not displayed in the Privilege tab

■ Compensation Given Through Mar. 29 (Wed) Maintenance
- The effective period of Yan Redeem Privilege and Galilei Redeem Privilege will be extended for an additional +6 days.
- Users who have bought Yan Redeem Privilege or Galilei Redeem Privilege will receive 1 ‘Superior Mate Ticket’.
* The compensation will be sent to your mailbox during the Mar. 29 (Wed) maintenance.

■ Move to Notice
JP : https://uwo.floor.line.games/jp/bbsCmn/detail/1679667336667027919

TW : https://uwo.floor.line.games/tw/bbsCmn/detail/1679667346348012723


We apologize again for the inconvenience caused.
We will continue to work hard to ensure more reliable services.

Thank you.

Enter into the Endless Possibility!
Hello, Admirals.

Are you all enjoying Uncharted Waters Origin?
We have prepared a 7-Day Special Login Event to help Admirals with their voyages.
Please see below for more details.

7-Day Special Login Event
[EN] https://uwo.floor.line.games/us/bbsCmn/detail/1679642113347003304
[JP] https://uwo.floor.line.games/jp/bbsCmn/detail/1679642088565021446
[TW] https://uwo.floor.line.games/tw/bbsCmn/detail/1679642133351007592


※ To Note
- Event rewards can be collected when you log in to the game during the period outlined above. Reward mail will be kept for 1 day (24 hours).
- Sent reward mail will be deleted within 1 day (24 hours), so please make sure you collect your rewards before then.
- Please note that the reward mail may arrive in the mailbox at different times for each Admiral.

Thank you.

Enter into the Endless Possibility!
Hello, Admirals.

An issue was found where the prices of some products were incorrect on the Steam platform.
These price errors have now been resolved and the prices are now correct.

Please see below for more details.

- Product: Superior Mate Pass
- Platform: Steam
- Period: Mar. 22 (Wed) 16:54 – Mar. 23 (Thu) 11:29 (UTC+9)
- Details: Issue where the ‘Superior Mate Pass’ was sold for $4.99 for the period above
- Resolution: Modified to correct price ($10.99) from Mar. 23 (Thu) 11:29 (UTC+9)

- Product: Superior Mate Pass 2
- Platform: Steam
- Period: Mar. 22 (Wed) 16:54 – Mar. 23 (Thu) 12:10 (UTC+9)
- Details: Issue where the ‘Superior Mate Pass 2’ was sold for $10.99 for the period above
- Resolution: Modified to correct price ($19.99) from Mar. 23 (Thu) 12:10 (UTC+9)

■ Move to Notice
JP : https://uwo.floor.line.games/jp/bbsCmn/detail/1679582102236028608

TW : https://uwo.floor.line.games/tw/bbsCmn/detail/1679582095827019682


We apologize for the inconvenience caused.

Thank you.

Enter into the Endless Possibility!
Hello, Admirals.

Here is information about the Mar. 22 (Wed) New Mate Pick-Up event and information about the Pick-Up mate.
Please see below for more details.

■ Pick-Up Chest Sales Period
: Mar. 22 (Wed) 12:00 – Apr. 21 (Fri) 23:59 (UTC +9)

■ Pick-Up Mate
: Galileo Galilei, Philippus Paracelsus, Isabella Cortese, Paolo Toscanelli, Louise Bourgeois


Thank you.