Update on the freeze issue
Hello Commanders,
We wish to address the freezing issue plaguing some of you for quite some time now.
As we mentioned before, we have several engineers working full-time on it, and we even bought several RTX cards for the sole purpose of studying that issue, which seems to be a lot less likely on other cards, especially AMD cards.
When this issue occurs, the Nvidia driver crashes, causing the black screen. It's not supposed to crash (whatever the application does), and Nvidia is currently working on fixing this issue. However, we can't place our faith in them fixing it soon. Our strategy right now is to understand what triggers this driver issue, and from there we will try to work around it.
Be sure that we are dedicating all our energy to solving that issue, and we won't stop until it is fixed, but that means analyzing, understanding, and hopefully fixing third-party code.
We wish to address the freezing issue plaguing some of you for quite some time now.
As we mentioned before, we have several engineers working full-time on it, and we even bought several RTX cards for the sole purpose of studying that issue, which seems to be a lot less likely on other cards, especially AMD cards.
When this issue occurs, the Nvidia driver crashes, causing the black screen. It's not supposed to crash (whatever the application does), and Nvidia is currently working on fixing this issue. However, we can't place our faith in them fixing it soon. Our strategy right now is to understand what triggers this driver issue, and from there we will try to work around it.
Be sure that we are dedicating all our energy to solving that issue, and we won't stop until it is fixed, but that means analyzing, understanding, and hopefully fixing third-party code.