WARNO Gold Snafu and Update
Hello commanders,
We bring some bad news… and good news.
Yesterday’s launch of WARNO Gold, the belated deluxe version of our game, clearly didn't go according to the plan (but which plan does in the face of battle?).
The bundle’s pricing and actual discount for our dedicated community were not what we had foreseen. WARNO Gold doesn’t carry nearly as much of a discount for Early Access owners as we would have liked. Coupled with technical problems and back-end discount/sales issues, this makes the “bad news” part of today’s emergency DevBlog.
However, we hope to make amends for this little snafu. Please keep on reading for the “good news”!
[h2]WARNO Gold, 1-2-eh-5?[/h2]
This deluxe bundle of ours is turning into a bigger headache than we expected. We originally envisioned to have Gold launch before the game’s official release out of Early Access. This didn’t happen; we encountered difficulties getting the Gold Steam pages approved and validated. Added to this, there were a lot of “under-the-hood” mechanics to do with Steam pricing and discounts that threw a wrench into our release plan.
This resulted in the inclusion of an Expansion Pass, and with Gold’s release, our calculations for the actual discount price were erroneous. The horror! We have punished those responsible and put them together with the latest batch of interns in Eugen’s coal shed for a much-needed “reeducation” program.
This leads us to:
The discount to get Gold does not live up to a special discount previously proposed to Early Access owners, which, in reality, fell far too short of what we had envisioned.
As the Eugen team, we apologize for this mistake.
[h2]WARNO Gold Technical Issues[/h2]
Making a game is hard, but releasing and marketing a game is even harder, or so it seems. One technical issue was that “officially,” WARNO did not launch out of Early Access until the Gold’s launch yesterday, May 30th…
This technical consideration makes it impossible for us to distinguish between Early Access owners from those before the actual official launch on May 23rd and players who joined the battle after that (so until yesterday).
We also can’t just add an extra discount on top of the current discount or the Expansion Pass (Steam doesn’t work that way).
This left us finding an alternative way to make amends. Here it comes!
[h2]WARNO Gold Extra Extra Goodies[/h2]
So, within the limited playing field we currently have, we wanted to offer the following to all WARNO Early Access owners (that is, those who owned the game before yesterday’s Gold launch).
Digital Guides as a Gift
Instead of an actual extra discount - which we can’t do - we will make for free immediately the Digital Guides with a value of $9.99 / 9,99€ (or $7.99 / 7,99€ discounted in the bundle).
Now, these Guides are pretty kick-ass, and we think this goes part-way to righting the ship, but we understand this gift might not be for everyone. Before you raise your torches and pitchforks again, there is more!
Two Brand-New Early Access Pack Divisions
We will add for free 2 brand-new Divisions as part of the Early Access Pack (containing 5 Divisions already). These Divisions need to be first created, designed, developed, etc. so they will come at a future, still-to-be-determined date. This will most likely be after Nemesis: Airborne Assault.
The Early Access Pack is already automatically and freely available to Early Access owners of WARNO. This means 7 Divisions for a DLC with the value of $9.99 / 9,99€ (newcomers can buy the pack separately from now on).
[h2]Once again, apologies[/h2]
That’s it, commanders. Once again, we apologize for the inconvenience. We hope that we have things put right, with gifts of a combined value of $20.00 / 20,00€ for those caught in the WARNO Gold snafu.
Join the WARNO community. Check the latest news on the Steam News page or visit the Steam Forums. Get together with other players on either the excellent Discord server, Reddit page, YouTube or our Instagram.
See you on the battlefield, commander.
We bring some bad news… and good news.
Yesterday’s launch of WARNO Gold, the belated deluxe version of our game, clearly didn't go according to the plan (but which plan does in the face of battle?).
The bundle’s pricing and actual discount for our dedicated community were not what we had foreseen. WARNO Gold doesn’t carry nearly as much of a discount for Early Access owners as we would have liked. Coupled with technical problems and back-end discount/sales issues, this makes the “bad news” part of today’s emergency DevBlog.
However, we hope to make amends for this little snafu. Please keep on reading for the “good news”!
[h2]WARNO Gold, 1-2-eh-5?[/h2]
This deluxe bundle of ours is turning into a bigger headache than we expected. We originally envisioned to have Gold launch before the game’s official release out of Early Access. This didn’t happen; we encountered difficulties getting the Gold Steam pages approved and validated. Added to this, there were a lot of “under-the-hood” mechanics to do with Steam pricing and discounts that threw a wrench into our release plan.
This resulted in the inclusion of an Expansion Pass, and with Gold’s release, our calculations for the actual discount price were erroneous. The horror! We have punished those responsible and put them together with the latest batch of interns in Eugen’s coal shed for a much-needed “reeducation” program.
This leads us to:
The discount to get Gold does not live up to a special discount previously proposed to Early Access owners, which, in reality, fell far too short of what we had envisioned.
As the Eugen team, we apologize for this mistake.
[h2]WARNO Gold Technical Issues[/h2]
Making a game is hard, but releasing and marketing a game is even harder, or so it seems. One technical issue was that “officially,” WARNO did not launch out of Early Access until the Gold’s launch yesterday, May 30th…
This technical consideration makes it impossible for us to distinguish between Early Access owners from those before the actual official launch on May 23rd and players who joined the battle after that (so until yesterday).
We also can’t just add an extra discount on top of the current discount or the Expansion Pass (Steam doesn’t work that way).
This left us finding an alternative way to make amends. Here it comes!
[h2]WARNO Gold Extra Extra Goodies[/h2]
So, within the limited playing field we currently have, we wanted to offer the following to all WARNO Early Access owners (that is, those who owned the game before yesterday’s Gold launch).
Digital Guides as a Gift
Instead of an actual extra discount - which we can’t do - we will make for free immediately the Digital Guides with a value of $9.99 / 9,99€ (or $7.99 / 7,99€ discounted in the bundle).
Now, these Guides are pretty kick-ass, and we think this goes part-way to righting the ship, but we understand this gift might not be for everyone. Before you raise your torches and pitchforks again, there is more!
Two Brand-New Early Access Pack Divisions
We will add for free 2 brand-new Divisions as part of the Early Access Pack (containing 5 Divisions already). These Divisions need to be first created, designed, developed, etc. so they will come at a future, still-to-be-determined date. This will most likely be after Nemesis: Airborne Assault.
The Early Access Pack is already automatically and freely available to Early Access owners of WARNO. This means 7 Divisions for a DLC with the value of $9.99 / 9,99€ (newcomers can buy the pack separately from now on).
[h2]Once again, apologies[/h2]
That’s it, commanders. Once again, we apologize for the inconvenience. We hope that we have things put right, with gifts of a combined value of $20.00 / 20,00€ for those caught in the WARNO Gold snafu.
Join the WARNO community. Check the latest news on the Steam News page or visit the Steam Forums. Get together with other players on either the excellent Discord server, Reddit page, YouTube or our Instagram.
See you on the battlefield, commander.