Compensation for technical issues [20.04.2024]
āļø We have experienced multiple incidents regarding our EU server stability, causing players restricting server access for a certain period of time.
The servers were unavailable starting from:
April 19, 12:40 till 13:25 UTC
And April 20, 12:20 till 14:45 UTC
Technical issues led to players progress being reverted. Currently, the problem has been successfully resolved and the server can be accessed.
š Concerning both incidents, we have decided to provide a compensation promo code: SC20APR2024-SORRY.
The code can be applied on EU and expires on April 24, 00:00.
Redeeming the promo code will grant you:
Apologize for the inconvenience once again.
Sincerely,
EXBO Project Team
The servers were unavailable starting from:
April 19, 12:40 till 13:25 UTC
And April 20, 12:20 till 14:45 UTC
Technical issues led to players progress being reverted. Currently, the problem has been successfully resolved and the server can be accessed.
š Concerning both incidents, we have decided to provide a compensation promo code: SC20APR2024-SORRY.
The code can be applied on EU and expires on April 24, 00:00.
Redeeming the promo code will grant you:
- 1000 trade coins;
- 5 Combat Peas;
- 5 Advanced Spare Parts;
- 5 Standard Tools;
- 5 Folktale Spring Seasonal Pass levels.
Apologize for the inconvenience once again.
Sincerely,
EXBO Project Team