Ambulance Life: A Paramedic Simulator News

Helloooooooo Medics!

A quick hotfix is live!🚑

We've fixed some crashes, visual bugs, and a gameplay blocker to improve your experience. Check out the details below:

• Fixed a crash that occasionally occurred in the main menu on all platforms if the player presses "CONTINUE" too quickly.
  
• Fixed a visual issue where the wheels of our ambulance would stop turning.
  
• Fixed a gameplay blocker during the first shift where players could get stuck in the ambulance.
  

[h2]What’s next ?[/h2]

The devs is actively working on various improvements, with our main focus on performance enhancements and bug fixes.

Here is a look at what’s coming in the coming weeks:

1. Today, we released our first hotfix addressing key issues
   
2. Next week, we will be releasing another hotfix fixing even more issues. (We’ll share more details in due time)
   
3. The week of February 24th , probably mid-week, we plan to release our first more important patch to improve optimization and our Callout Director, fixing the issues around the Callout distribution during Shifts and preventing having the two same Callouts in the same Shift.
   
4. Starting in March, we’ll probably deploy a new hotfix quickly after the release of February’s patch and will focus on a new major update planned for the middle of the month, fixing more bugs and addressing some of the feedback of the community.
   

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Hello Paramedics,

🚑 Ambulance Life is finally here! A huge thank you for all your feedback. Your input helps us improve the game, and thanks to it, we’re bringing you the first patch.

The team has been working hard to deliver a first patch addressing key issues. This patch brings significant improvements to gameplay, visuals, and overall performance. We've improved emergency callouts, improved patient interactions, and made the experience smoother and more immersive...

• Performance & Stability - Updated XeSS & DLSS settings, enabled ray tracing with Lumen, and optimized game performance.
  
• Gameplay Adjustments - Added and updated gunshot callouts, deactivated cactus collision, and adjusted pedestrian/traffic density across all quality settings.
  
• Medical System Tweaks - Replaced Epinephrine with Saline in shock treatment, added penalties for untreated patients, and improved diagnosis progression.
  
• New Features - Introduced an auto-benchmark button to adjust the graphics settings to your PC performance and a Triage Tag Guidance Widget.
  
• UI & Accessibility - Improved handbook readability, UI scaling, and sound feedback when interacting with menus.
  
• AI & Dialogue - Reduced repetitive partner dialogue, improved patient conversations, and fixed lip sync issues.
  
• Visual Enhancements - Lighting improvements, optimized smoke effects, prettier fountain water, and fixed floating objects.
  
• Bug Fixes - Fixed disappearing bite marks, misplaced NPCs, incorrect animations, and patient repositioning issues.
  
• Collision & Environment Fixes - Adjusted collisions for trees, traffic lights, wooden planks, and vehicles to prevent glitches.
  
• Crash Fixes - Addressed crashes related to callouts, menu interactions, and world assets to improve game stability.
  

Read the detailed patch note below for more information.



[h3]Gameplay Improvements:[/h3]

• Added additional gunshot callout in D2
  
• Added new gunshot callout in D3
  
• Updated gunshot callout D2
  
• Deactivated cactus collision
  
• Decreased pedestrian density for all quality settings: Low 0.5->0.2, Medium 0.75->0.45, High 1.0->0.7, Ultra 1.3->1.0
  
• Decreased traffic density for all quality settings: Low 0.5->0.25, Medium 0.75->0.5, High 1.0->0.75, Ultra 1.3->1.0
  
• Prevented the bitemarks from magically disappearing when the snake venom is treated.
  
• Replaced Epi with Saline in the Shock treatment
  
• The Patient protocol doesn't spoil the callout type any more
  
• Added an auto benchmark button to adjust the graphics settings your PC performance
  
• Reduced the rate at which your partner tells you to hurry up
  
• Opened up the level in tutorial area
  
• Added Triage Tag Guidance Widget
  
• Filtering out duplicate evidences in handbook pages
  
• Removed collision from wooden planks used on path ways on the beach to fix collision issues with the stretcher on it
  
• Diagnosis entries now match player progress
  
• Added Penalties if the patient is admitted untreated
  
• Added rewards and penalty for life saving measures
  

[h3]Miscellaneous Enhancements:[/h3]

• Disabled saving (except autosaves) during introductory callout
  
• Enabled text wrapping on handbook elements
  
• Made fog invisible if map is open
  
• Added missing video settings
  
• Tweaks for UI scaling
  
• Added ViewDistance, PostProcess and Texture Quality settings to settings menu.
  
• Fixing the partner not having lip sync in some instances
  
• Improved patient dialogues in some callouts
  
• UI sound improvements
  
• integrated Softer UI SFX for hovering over/confirming buttons
  
• Added various sfx
  
• Blocking triage package from being opened during transitions
  
• Deleting duplicated foliage in D1
  
• Made Dispatch Calls also react to game paused
  

[h3]Visual Improvements:[/h3]

• Lighting improvements on callout props
  
• Fixed floating witness hair
  
• Fixed beach fence
  
• Small smoke optimizations
  
• Made Fountain water prettier and more performant
  

[h3]Performance Improvements, Bug Fixes & Crash fixes:[/h3]

• Updated XeSS and updated DLSS Quality Settings
  
• Removed faulty refraction from the glass material
  
• Reduced some instances of screen flickering issues
  
• Added translation of displayed DLC titles
  
• Made ray tracing setting available when Lumen is used
  
• Fix crash when ending callout
  
• Fixed a bug where patients visibly repositioned themselves on game reload
  
• Fixed a bug where Player movement is possible before the loading screens have completely finished.
  
• Fixed graphical issues at lucky loops
  
• Prevented cars from jumping around at the lucky loop junction
  
• Fixed a bug where you would automatically Triage patients by talking to them
  
• Fixed blurry textures in minimap
  
• Fixed shadows near Introductory Callout location
  
• Fixed a bug where no patient is present at some callouts
  
• Fixed Vehicle sounds not playing properly
  
• Fixed misaligned Paramedic NPCs faces in hospital transfer cutscenes
  
• Fixing car glass collision to not interfere with patient
  
• Fixed rotated people on field stretcher
  
• Fixed Voice Over being cancelled by Maxi Map
  
• Fixed neutral Stethoscope animation
  
• Fixing building collision in D3 next to callout
  
• Fixed Issue where the Callout would not progress after selection of panic diagnose in the training callout 01
  
• Fixing glitched road decal in D1
  
• Fixing traffic light collision in tutorial area
  
• Fixing witness dialogues in Beach Party callout
  
• Fixed floating assets in multiple callouts
  
• Fixing corpses in Catastrophic event 2 clipping with the ground
  
• Fixed clipping landscape in D1
  
• Fixing tree collisions
  
• Fixed Title crashes upon resetting player as soon as the shift starts
  
• Fixed title freezing/locking itself when cancelling NewGame and pressing Continue afterwards in the main menu
  
• Fixed vehicle flickering
  
• Fixed Count Up Sound never Stopping
  
• Fixed german "einweisen" to "einladen" (into ambulance)
  
• Fixed german for "einweisen" (into ambulance) to "einladen"
  
• Fixing stretched buildings in D1
  
• Fixing collision and size of streetsigns
  

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🚨 New Bundle Alert: Emergency Call Bundle 🚨

Attention! In parternership with astragon & Games Operators, we're excited to announce the launch of the Emergency Call Bundle, a special collection of thrilling simulation games where every decision counts.

https://store.steampowered.com/bundle/49558/Emergency_Call

📅 Release Date: February 6th, 2025
💸 Discount: Get 15% off the entire bundle!

This bundle brings together the ultimate lineup of emergency services simulations:

🩺 Ambulance Life – Step into the life of a paramedic and save lives on the clock.
👮 Police Simulator – From Aesir Interactive, the same studio behind Ambulance Life. Maintain law and order as you patrol the streets and solve crimes.
🔥 Firefighting Simulator – Take on raging infernos and rescue missions with your firefighting team.
📞 911 Operator – Answer emergency calls and dispatch the right services in critical moments.
🚨 112 Operator – Take command of emergency services and manage incidents on a larger scale.

Whether you dream of fighting fires, enforcing the law, or saving lives, the Emergency Call Bundle has something for everyone.

Don’t miss this chance to expand your simulation library with a fantastic discount! Add it to your wishlist and get ready to dive into the action starting February 6th.

Check out the bundle on Steam now!

https://store.steampowered.com/bundle/49558/Emergency_Call

Stay safe out there, responders! 🚑👨‍🚒👮‍♂️

https://store.steampowered.com/app/1926520/Ambulance_Life_A_Paramedic_Simulator/

Ambulance Life is now available on PC, Xbox Series, and PlayStation 5.

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[h3]🌍 Join the Community[/h3]
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Hello Medics!

First above all, we want to thank you for sharing all your critical feedback with our teams. Ambulance Life is a major milestone for us, and we want it to be just as special for you. We are committed to patching these issues into oblivion.

⚠️An update is coming as soon as it's confirmed and certified, which is most likely late tonight or early tomorrow morning. You will know as soon as we do!

[h3]📝 Submitting Feedback[/h3]
All the tickets you've been submitting to MyNacon has been PIVOTAL in our investigations and solutions for all upcoming. Please continue submitting tickets to the MyNacon support portal.

We are constantly listening, collecting, and triaging your reports for immediate action. Our developers are working around the clock to find solutions.

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[h3]🛠️ Patch Highlights[/h3]

• Performance Improvements.
  
• Multiple collisions, visuals and localization bug fixes.
  
• Change of the Guidance Widget about the Triage Tags.
  
• Addition of a score for the application, or not, of life saving measures.
  
• Patient Protocol now shows only tool, diagnoses, and procedures unlocked by the player.
  
• Addition of multiple ambient sounds of the city and modification of the UI's sounds.

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⚠️In the meantime, and even after this patch update, players may review the below solutions to significantly improve their performance in most cases.

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[h3]📁 Purging Existing Configuration File[/h3]
Manually deleting your Ambulance Life configuration settings file will safely allow the game to automatically re-create this file with the recommended settings.

This file can be located here:

C:\Users\NAME\AppData\Local\Sanka\Saved\Config\Windows\GameUserSettings.ini

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[h3]💾 Installation Location[/h3]
Ambulance Life must be installed to SSD storage to function properly. Players will see significant performance issues if the game is installed to an HDD.

If you have already installed Ambulance Life to an HDD or an external SSD, Steam allows easy migration of your installation files to another drive of your choice!

Games are installed to the following folder by default:

C:\Program Files (x86)\Steam\steamapps\common

How do I move a game's installation folder?
To move a game's installation folder on your computer to a different location on that same computer you can use Steam's "Move" feature. To use this option do the following:

• Make sure you have a different Steam Library path created to move to (see the instructions in how to add a Steam Library folder above)
  
• Navigate to your Steam client 'Settings' menu.
  
• Open the 'Storage' tab.
  
• Select the drive where the games you wish to move are located.
  
• Select the games you wish to move, and click 'Move'
  

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[h3]🖥️ Enable TSR (Temporal Super Resolution)[/h3]
Enabling TSR in the Anti-Aliasing settings can help improve performance.

1. Go to "Settings"
   
2. Navigate to the "Video" tab
   
3. Click on "Show Advanced"
   
4. Go to "Anti-Aliasing / Super Resolution Method" and scroll through the options to select "TSR"
   

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[h3]🖥️ Reduce Traffic & Pedestrian Density[/h3]
These Density options are heavily CPU intensive, but can also directly affect GPU rendering, as well.

In the settings menu, you can adjust the traffic density in San Pelícano.
While a high traffic density adds to realism, it also requires more processing power.
Lowering it can help improve performance on lower-end systems.



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[h3]📨 Contact Support[/h3]
To reiterate, if you are still experiencing issues, please reach out to our support team on the MyNacon support portal with as many details as possible. Your reports help our developers better understand and resolve any problems. ❤️

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[h3]⚙️ System Configuration Specifications[/h3]
Make sure your PC meets the minimum, recommended, or optimal system requirements to run the game as smoothly as possible.

🤏Minimum Specifications

• OPERATING SYSTEM: Windows 10
  
• PROCESSOR: Intel Core i7-8700K or AMD Ryzen 7 1800X
  
• MEMORY: 16 GB RAM
  
• GRAPHICS: NVIDIA GeForce GTX 980, 4 GB or AMD Radeon RX 590, 8 GB or Intel Arc A380, 6 GB
  
• DETAILS: 1080p Low @ 30 FPS w/ TSR @ 66% Resolution Scaling
  
• STORAGE: SSD Required

👌 Recommended Specifications

• OPERATING SYSTEM: Windows 10
  
• PROCESSOR: Intel Core i7-12700K or AMD Ryzen 7 5800X
  
• MEMORY: 16 GB RAM
  
• GRAPHICS: NVIDIA GeForce RTX 2070 Ti SUPER, 8 GB or AMD Radeon RX 5700 XT, 8 GB or Intel Arc A770, 16 GB
  
• DETAILS: 1080p High @ 30 FPS w/ TSR @ 71% Resolution Scaling
  
• STORAGE: SSD Required

💪 Optimum Specifications

• OPERATING SYSTEM: Windows 10
  
• PROCESSOR: Intel Core i9-14900K or AMD Ryzen 9 7950X
  
• MEMORY: 32 GB RAM
  
• GRAPHICS: NVIDIA GeForce RTX 4080, 16 GB or AMD Radeon RX 7900XT, 24 GB
  
• DETAILS: 2160p Ultra @ 60 FPS Without TSR
  
• STORAGE: SSD Required

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[p]🚨MEDICS! THIS IS NOT A DRILL!🚨

Ambulance Life: A Paramedic Simulator is available NOW!
Start your shift, answer the call, and save some lives!

[/p][hr][/hr][h3]📺 Release Trailer[/h3][previewyoutube][/previewyoutube][p]
[/p][hr][/hr][h3]💰 How to Purchase[/h3][p]You can purchase directly through Steam here:

https://store.steampowered.com/app/1926520/Ambulance_Life_A_Paramedic_Simulator/

Or all available platforms here!
🔗Purchase Ambulance Life: A Paramedic Simulator

[/p][hr][/hr][h3]⚖️ Supporter & Deluxe Edition[/h3][p]Here are some clarifications about the Supporter & Deluxe Edition to help clear up any confusion!

❓ What is the difference between the Supporter Edition and the Deluxe Edition?
🅰️ Only the name! The Supporter Edition is available on Steam and the Deluxe Edition is available on consoles!


❓ When will the Supporter/Deluxe Edition content become available?
🅰️ While some items will be available shortly after release, others (Bay Side Expansion, notably) will be available starting on April 22, 2025!

❓ Will players be able to purchase the Supporter/Deluxe Edition after release?
🅰️ Players can either buy the Supporter/Deluxe Edition up to and after release or purchase each individual item to create their own experiences!

[/p][hr][/hr][h3]🛠️ Community Support[/h3][p]To streamline feature requests, technical issues, and bug reports, we've put together a dedicated support portal for the community to track their submissions!

Anyone can submit by registering a MyNacon account, which will allow tracking of issues and topics yourself and others have submitted.
🔗Ambulance Life Support Portal

[/p][hr][/hr][h3]❤️ Thank You[/h3][p]At Aesir Interactive, we want to take this moment to say thank you from the very bottom of our hearts. Ambulance Life: A Paramedic Simulator was only a dream and with your patience, excitement, and trust, this passionate and dedicated community has brought that dream to life.

From humble beginnings, our studio has been carving a path through the tumult of the video games industry, constantly evolving and learning. 2025 is going to be an incredible year for Aesir Interactive and we're just getting started.

From the entire Aesir team, the most profound thank you. ❤️

Now, we'll see you on the streets of San PelÍcano, Medics! 🚑💨💨💨

https://store.steampowered.com/app/1926520/Ambulance_Life_A_Paramedic_Simulator/

Ambulance Life: A Paramedic Simulator is now available on PC, Xbox Series, and PlayStation 5.

[/p][hr][/hr][h3]🌍 Join the Community[/h3][p]Facebook Instagram TikTok Twitter

Discord Twitch Website[/p]