Official 1:1 Inquiry Support Page Normalization

Dear CEOs,

The fix on the 1:1 inquiry support page has been carried out and it is now functioning as intended along with faster browsing speed on the webpage.

The original inquiries sent to [email protected] and the in-game inquiries will continue to be answered sequentially.


※ As of this moment, when selecting the PC version’s Customer Service, it will send you to the main landing page, which will be fixed soon.
※ If you need to submit more than 1 attachment file, please compress the files into a zip file and submit it with your inquiry.
※ The maximum file size of the attachment should be no more than 10 MB.
※ Please wait until the popup shows up when the upload is complete. The language will be in Korean, but this will be localized, soon.


Once again, we are sorry for the inconvenience caused for this incident, and we will do our best to provide you with the best gaming experience.

Thank you.